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AiSensy vs YCloud (2026): which should you pick?

As of Nov 13, 2026, AiSensy grades higher than YCloud: 2.4 against 2.2 out of 4.0.

Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA

AiSensy grades higher on value for money. They get the same grade on the free plan, features, ease of use and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

AiSensy

WhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads

Free plan · from $40.50/mo
Full detailsaisensy.com

YCloud

WhatsApp API platform with campaigns, inbox, AI agents and a free plan

Free plan · from $39/mo
Full detailsycloud.com

Which one is for you

Pick AiSensy if

  • Fits if you're a business in India marketing to customers on WhatsApp
  • Works for online stores sending offers and cart reminders over WhatsApp

Look elsewhere if

  • Pricey if you want bots, as chatbots and the AI agent are $80 and $50 a month on top
  • Tight if you want to stay free, since broadcasting needs a paid plan
  • Skip it if you need a big support team, as Basic and Pro come with 5 agent seats
  • Watch out: Meta's per-message charges are prepaid into a separate balance, with no US figure on the dollar page
  • Too light for Instagram, SMS or email marketing, as AiSensy is WhatsApp only

Pick YCloud if

  • Fits if you run WhatsApp campaigns and want a shared inbox
  • Works for a solo user trying the platform free

Look elsewhere if

  • Tight if you stay free, as that is 1 team member, 2 channels and AI-only ticket support
  • Watch out: WhatsApp's per-message fees are billed on top, with 1,000 free service messages a number
  • Pricey if you grow: extra team members are $10 each and extra channels $5 each a month
  • Watch out: monthly-billed prices are not shown, with yearly saving up to 25%
  • Watch out: extra AI credits cost $10 per 5M

How we grade them

2.4GPAAiSensyFair2.2GPAYCloudFair
Value for money
BBasic is $40.50 a month billed yearly ($45 monthly), with broadcasts to unlimited contacts. Against its WhatsApp rivals, the fairer test here, that's cheaper than any of their dollar plans. Meta's per-message charges are prepaid separately with no US figure given, and chatbots cost $80 a month more.
C$39 a month, shown as the yearly-billed equivalent, just above the $36 middle of chat tools.
Free plan and trial
CA Free Forever plan with the WhatsApp API, Blue Tick application, click-to-WhatsApp ads, unlimited contacts and the inbox. But no broadcasting, which is the main thing you'd come here for.
CFree plan: 1 team member, 2 channels and 500K AI credits, but add-ons cannot be bought on it.
Features
CBroadcasts, retargeting, click-to-WhatsApp ads and a shared inbox. But it's WhatsApp only, and chatbots ($80 a month) and the AI agent ($50 a month) are add-ons rather than part of the plan.
CWhatsApp API, campaigns, shared inbox, AI agents and click-to-WhatsApp ads. The free plan has AI-only support.
Ease of use
CNo App Store rating on record. You'll need a WhatsApp API number set up, templates written and a prepaid balance for Meta's charges before the first broadcast.
CNo store rating on record. You connect numbers, channels and agents.
Platforms and integrations
BWeb, iPhone and Android, with Shopify, WooCommerce, Razorpay, LeadSquared, WebEngage, Integrately and webhook APIs. No desktop app, which an A needs.
BWeb with HubSpot, Zapier, Shopify and Freshdesk. No apps are listed.
Best forWhatsApp broadcasts for Indian businessesWhatsApp campaigns and a shared inbox

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: AiSensy and YCloud. How we grade

Price against what you get

AiSensy starts at $40.50 a month and scores 2.3 out of 4 on features, ease of use and platforms. YCloud starts at $39 a month and scores 2.3.

They score the same, and YCloud starts $1.50 a month lower. Of the other SMS and chat marketing tools on the chart, 4 score higher than AiSensy for less, and 4 score higher than YCloud for less.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessAiSensyYCloud

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of SMS and chat marketing tools, and the best at every price

Where they differ

    In commonFree planWebPublic APIShared inboxMarketing automationWhatsApp messagingChatbots

    At a glance

    AiSensyYCloud
    PricingFree planFree plan
    Starts at$40.50 per month, billed annually ($45 billed monthly)$39 per month, shown as the yearly-billed monthly equivalent ($468 billed yearly)
    Free planFree Forever: the WhatsApp Business API, Blue Tick application, click-to-WhatsApp ads, unlimited contacts, templates and the live chat inbox. No broadcasting.1 team member, 2 channels, 500K AI credits a month, unlimited contacts and AI-only ticket support.
    Free trialNone listedNone listed
    Web
    iOS
    Android
    Made byAiSensy Communications Private LimitedYCloud
    Price read fromaisensy.comycloud.com
    CheckedOct 18, 2026Nov 13, 2026

    Worth knowing

    AiSensy

    • Meta's per-message charges are prepaid into a separate balance at country rates, with no US figure on the USD page; the first 1,000 service replies a month are free.
    • Chatbots ($80 a month) and the AI agent ($50 a month for 1,000 AI messages) are add-ons on top of any plan.
    • The main pricing page is in rupees for India; dollar prices are on a separate international page.
    • Agent seats are fixed by plan: 5 on Basic and Pro, 9 on Premium, with extra seats added on request.

    YCloud

    • WhatsApp's per-message fees are billed on top of the plan at Meta's published rates; the first 1,000 service messages per number each month are free.
    • The page shows the monthly equivalent of yearly billing; the monthly-billed prices are not displayed in the page text, though the page says yearly saves up to 25%.
    • Extra team members cost $10 a month each and extra channels $5 a month each, and add-ons are only sold on paid plans.
    • Extra generative AI credits cost $10 per 5M and translation costs $10 per 150K characters beyond the plan allowance.

    Key features

    AiSensy

    Broadcasts and retargeting
    Template campaigns to segments of unlimited contacts, from Basic, with scheduling, click tracking and budget analytics from Pro.
    Click-to-WhatsApp ads manager
    Run Meta ads that open a WhatsApp chat from inside AiSensy, on every plan including Free, with 1,000 free ad credits.
    Shared team inbox
    Multi-agent live chat with agent transfer and manager monitoring; Pro adds routing rules and custom agent assignment.
    Chatbot add-on
    A drag-and-drop builder for up to 5 keyword and rule-based flows, with WhatsApp cart and catalog steps, for $80 a month.
    AI agent add-on
    An AI agent that answers from a knowledge base and remembers past chats, for $50 a month including 1,000 AI messages.
    Store integrations
    Shopify and WooCommerce on paid plans, plus Razorpay, LeadSquared, WebEngage and webhook APIs.

    YCloud

    WhatsApp API and coexistence
    Launch a WhatsApp API account under your own brand, or connect an existing WhatsApp Business App number alongside the platform.
    Campaigns and journeys
    Send marketing template messages to contact lists and trigger automated follow-ups based on customer behavior.
    Shared inbox
    A live chat inbox for teams to answer WhatsApp conversations, with roles and, on Pro and above, custom roles.
    AI agents
    Three types of AI chatbot answer customers; usage draws on a monthly pool of AI credits that differs by plan.
    Click-to-WhatsApp ads and shop
    Tools for ads that open a WhatsApp chat on Facebook, Instagram, TikTok and Google, and for a WhatsApp shop.
    WhatsApp calling
    Make and receive WhatsApp calls from the same platform; calls are billed per minute separately from the plan.

    Plans

    AiSensy

    • Free Forever$0

      WhatsApp API, live chat inbox, Meta ads with 1,000 free ad credits, 10 tags. Broadcasting needs a paid plan.

    • Basic$40.50

      per month, billed annually ($45 billed monthly)

      Broadcasts and retargeting at 40 messages a second, 1 owner and 5 agents, 2 segments, Shopify and WooCommerce, template APIs.

    • Pro$89.10

      per month, billed annually ($99 billed monthly)

      Adds a campaign scheduler, click tracking, smart agent routing, 10 segments, user access control and failed-message retry.

    • Premium$269.10

      per month, billed annually ($299 billed monthly)

      Adds 250 messages a second, 9 agents, number masking, downloadable reports, a webhook and priority support.

    • Unlimited$809.10

      per month, billed annually ($899 billed monthly)

      Sold through sales. Up to 200 agents, 1,000 messages a second, 3 webhooks and a dedicated account manager.

    • EnterpriseCustom

      For 500,000+ messages a month: custom throughput, SSO and audit logs, SLA-backed support and custom contracts.

    YCloud

    • Free$0

      1 team member, 2 channels, 500K AI credits a month, unlimited contacts, system roles and help docs. Add-ons cannot be bought on it.

    • Growth$39

      per month, billed yearly ($468 a year)

      Adds adjustable team members and channels, 5M AI credits a month and ticket support answered by a person.

    • Pro$89

      per month, billed yearly ($1,068 a year)

      20M AI credits a month, custom roles, a dedicated account manager and assisted onboarding.

    • Enterprise$399

      per month, billed yearly ($4,788 a year)

      100M AI credits a month, a customer success expert, priority support, onboarding training and one AI agent implementation.

    Ways to pay less

    AiSensy

    • Annual discount

      Save 10% with yearly or 5% with quarterly billing

      AiSensy's USD pricing page takes 10% off for yearly billing and 5% for quarterly: Basic is $486 a year against $45 a month.

    YCloud

    • Annual discount

      Yearly billing saves up to 25%

      The pricing page has a Monthly/Yearly switch labeled with a saving of up to 25% for yearly billing.

    Common questions

    Which is cheaper, AiSensy or YCloud?

    As of Nov 13, 2026, YCloud is cheaper to start with: $39 a month, against $40.50 a month for AiSensy. AiSensy starts at $40.50 per month, billed annually ($45 billed monthly), and YCloud starts at $39 per month, shown as the yearly-billed monthly equivalent ($468 billed yearly).

    Which has a free plan, AiSensy or YCloud?

    As of Nov 13, 2026, both AiSensy and YCloud have a free plan.

    Which platforms do AiSensy and YCloud run on?

    As of Nov 13, 2026, only AiSensy lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.

    More comparisons

    How this page was made

    • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
    • The grades are our own, from each tool’s review or report card. The GPA is their average.
    • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
    • The differences and the answers to the questions are worked out from those listings.
    How we review and grade