Zoho Desk pricing
Zoho Desk has a free plan. Paid plans start at $7 per user / month, billed annually ($9 billed monthly).
Plans and prices
- Starts at
- $7 per user / month, billed annually ($9 billed monthly)
- Free plan
- Free edition: email ticketing for up to 3 users with one support email address. No knowledge base, automation, SLAs or AI features.
- Free trial
- 15-day free trial of any paid plan, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | Email ticketing for up to 3 users with one support email address. |
| Express | $7per user / month, billed annually ($9 billed monthly) | Up to 5 users. Email, Instagram, Facebook and X tickets, web forms, AI agents, workflows, escalations and contact management. |
| Standard | $14per user / month, billed annually ($20 billed monthly) | Unlimited users. Adds a live chat widget, WhatsApp and other messaging apps, an answer bot, a public knowledge base, a community forum and custom reports. |
| Professional | $23per user / month, billed annually ($35 billed monthly) | Adds phone support through telephony providers, Zia AI, Blueprints, departments, round-robin assignment, a help center in 40+ languages and webhooks. |
| Enterprise | $40per user / month, billed annually ($50 billed monthly) | Adds Zoho SalesIQ live chat, guided conversations, skill-based assignment, IVR, multi-brand help centers, custom modules, a sandbox and 50 free light agents. |
Read from zoho.com on Oct 17, 2026. Prices change, so confirm with Zoho Desk before you buy.
Ways to pay less for Zoho Desk
- Annual discountSave up to 34% with yearly billing
Zoho Desk's pricing page says yearly billing saves up to 34%: Professional is $23 per user a month billed annually against $35 billed monthly.
Stated on zoho.com - NonprofitSpecial pricing for nonprofits
The pricing FAQ says Zoho offers special pricing to nonprofit organizations. The discount is not stated on the page.
Stated on zoho.com - EducationSpecial pricing for educational institutions
The pricing FAQ says Zoho offers special pricing to educational institutions. The discount is not stated on the page.
Stated on zoho.com
How Zoho Desk's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| Zoho Desk | $7 per user / month, billed annually ($9 billed monthly) | Yes | |
| Freshdesk | $19 per agent / month, billed annually | No | Compare |
| Zendesk | $19 per agent / month, billed annually ($25 billed monthly) | No | Compare |
| Help Scout | $25 per user / month, billed annually ($30 billed monthly) | Yes | Compare |
| LiveAgent | $15 per agent / month, billed annually ($19 billed monthly) | No | Compare |
| Deskpro | $39 per agent / month, billed annually (minimum 5 agents) | No | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
Zoho Desk pricing questions
Is Zoho Desk free?
Zoho Desk has a free plan. Free edition: email ticketing for up to 3 users with one support email address. No knowledge base, automation, SLAs or AI features. Paid plans start at $7 per user / month, billed annually ($9 billed monthly).
How much does Zoho Desk cost?
Zoho Desk lists 5 plans. Free: $0. Express: $7 per user / month, billed annually ($9 billed monthly). Standard: $14 per user / month, billed annually ($20 billed monthly). Professional: $23 per user / month, billed annually ($35 billed monthly). Enterprise: $40 per user / month, billed annually ($50 billed monthly). Prices were read from zoho.com on Oct 17, 2026.
Does Zoho Desk have a free trial?
Yes. 15-day free trial of any paid plan, no credit card required.
Is Zoho Desk cheaper with annual billing?
Save up to 34% with yearly billing. Zoho Desk's pricing page says yearly billing saves up to 34%: Professional is $23 per user a month billed annually against $35 billed monthly.
Does Zoho Desk have a student or education discount?
Special pricing for educational institutions. The pricing FAQ says Zoho offers special pricing to educational institutions. The discount is not stated on the page.
Does Zoho Desk have a nonprofit discount?
Special pricing for nonprofits. The pricing FAQ says Zoho offers special pricing to nonprofit organizations. The discount is not stated on the page.
When were Zoho Desk's prices last checked?
On Oct 17, 2026, against zoho.com. Vendors change prices without notice, so confirm on their site before you buy.