Alternatives · Help Desks
Acquire alternatives
As of Nov 13, 2026, the best Acquire alternative for most people is tawk.to (3.0 GPA), third in our ranking of help desk and live chat tools. It's also the best free one.
Acquire compared with 5 alternatives: Text by LiveChat, Olark, HelpCrunch, tawk.to and Kayako.
Acquire's current pricing could not be confirmed from its own site. 1 of the 5 alternatives is free or has a free plan. 3 more offer a free trial.
Listings checked up to Nov 12, 2026 · Where the facts come from
Black Friday: is there a Acquire sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| AcquireThis tool | Free trial | Trial only | Web |
| Text by LiveChat | Free trial · from $19/mo | Trial only | Web, macOS, Windows, iOS, Android |
| Olark | Free trial · from $29/mo | Trial only | Web, iOS, Android |
| HelpCrunch | Free trial · from $12/mo | Trial only | Web, iOS, Android |
| tawk.to | Free plan · from $29/mo | Yes | Web, macOS, Windows, iOS, Android |
| Kayako | Paid | No | Web |
How each one differs from Acquire
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
- Text by LiveChat also lists macOS, Windows, iOS and Android apps.
- Text by LiveChat also covers help desk and AI support agent.
- Text by LiveChat does not cover shared inbox, workflow automation and video calls, which Acquire does.
Suits: Online stores, especially on Shopify, that sell through chat
Olark
Live chat for websites, with an optional flat-fee AI agent
- Olark starts at $29 per agent / month.
- Olark also lists iOS and Android apps.
- Olark also covers AI support agent, sMS marketing, whatsApp messaging and chatbots.
- Olark does not cover shared inbox, workflow automation and video calls, which Acquire does.
Suits: Small sites that want live chat priced per agent
HelpCrunch
Live chat, shared inbox, chatbot and email in one platform
- HelpCrunch starts at $12 per month for 1 team member, billed annually ($15 billed monthly).
- HelpCrunch also lists iOS and Android apps.
- HelpCrunch also covers email campaigns, help center, AI support agent, chatbots and popups.
- HelpCrunch does not cover workflow automation and video calls, which Acquire does.
Suits: Small teams that want chat, email and popups in one tool
tawk.to
Free live chat, ticketing and help center, with paid add-ons
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on.
- tawk.to has a free plan, which Acquire lacks.
- tawk.to also lists Windows, macOS, iOS and Android apps.
- tawk.to also covers help desk, help center and AI support agent.
- tawk.to does not cover shared inbox, workflow automation and video calls, which Acquire does.
Suits: Small businesses that want website chat without paying per seat
Kayako
Help desk with an AI agent billed per resolved ticket
- Kayako also covers help desk, help center and AI support agent.
- Kayako does not cover workflow automation and video calls, which Acquire does.
Suits: Support teams with many repeat requests that an AI can close
Limits worth knowing in Acquire
- No prices are published; the pricing page lists features under a self-service and an integrated solution and points to contacting sales or booking a demo.
- The pricing page marks a bot, cross-channel conversations, video recording and task management as coming soon.
- The free trial is offered on the site, but its length and terms are not stated on the pages read.
- Tailored professional services are sold separately.
Common questions
What are the alternatives to Acquire?
The alternatives to Acquire in this directory are Text by LiveChat, Olark, HelpCrunch, tawk.to and Kayako. Each one has a side-by-side comparison with Acquire.
Is there a free alternative to Acquire?
Yes. tawk.to has a free plan alongside paid ones.
Which Acquire alternatives work on Windows?
The Acquire listing does not include a Windows app. Text by LiveChat and tawk.to list one.
Which Acquire alternatives work on macOS?
The Acquire listing does not include a macOS app. Text by LiveChat and tawk.to list one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices without notice, so confirm on their site before you buy.