Alternatives · Business Phones
Avaya alternatives
As of Nov 13, 2026, the best Avaya alternative for most people is RingCentral (3.0 GPA), first in our ranking of business phone systems.
Avaya compared with 4 alternatives: Mitel, RingCentral, 8x8 and Vonage Business Communications.
Avaya's current pricing could not be confirmed from its own site. None of the alternatives has a free plan. One more offers a free trial.
Listings checked up to Nov 12, 2026 · Where the facts come from
Black Friday: is there a Avaya sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| AvayaThis tool | Paid | No | Web |
| Mitel | Paid | No | Web |
| RingCentral | Free trial · from $20/mo | Trial only | Web, macOS, Windows, iOS, Android |
| 8x8 | Paid | No | Web, macOS, Windows, iOS, Android |
| Vonage Business Communications | From $19.99/mo | No | Web, macOS, Windows, iOS, Android, Browser extension |
How each one differs from Avaya
Mitel
Business phone systems, collaboration and contact center software
- Mitel does not cover AI support agent, which Avaya does.
Suits: Businesses that want a choice of cloud, on-premises or hybrid phone systems
RingCentral
Cloud phone system with texting, fax, video meetings and team chat
- RingCentral starts at $20 per user / month for 1-5 users, billed annually ($30 billed monthly).
- RingCentral also lists macOS, Windows, iOS and Android apps.
- RingCentral also covers transcription and business texting.
- RingCentral does not cover AI support agent, which Avaya does.
Suits: Businesses that want calls, texts, meetings and chat in one app
8x8
Cloud phone system with team chat, meetings and a receptionist console
- 8x8 also lists macOS, Windows, iOS and Android apps.
- 8x8 also covers business texting.
- 8x8 does not cover AI support agent, which Avaya does.
Suits: Companies that want phone, chat and meetings from one provider
Vonage Business Communications
Business phone lines with texting, video meetings and team chat
- Vonage Business Communications starts at $19.99 per line / month for one line, plus taxes and fees.
- Vonage Business Communications also lists macOS, Windows, iOS and Android apps and a browser extension.
- Vonage Business Communications also covers transcription and business texting.
- Vonage Business Communications does not cover AI support agent, which Avaya does.
Suits: Small businesses that want a phone line per employee
Limits worth knowing in Avaya
- No prices are published on the site, so cost has to be quoted by Avaya or a partner.
- Aura and IP Office are described as on-premises systems, so they need hardware or hosting planning.
- The company positions itself for enterprise customers; the site shows no self-serve sign-up or free trial.
Common questions
What are the alternatives to Avaya?
The alternatives to Avaya in this directory are Mitel, RingCentral, 8x8 and Vonage Business Communications. Each one has a side-by-side comparison with Avaya.
Is there a free alternative to Avaya?
None of the alternatives listed here has a free plan. RingCentral offers a free trial.
Which Avaya alternatives work on Windows?
The Avaya listing does not include a Windows app. RingCentral, 8x8 and Vonage Business Communications list one.
Which Avaya alternatives work on macOS?
The Avaya listing does not include a macOS app. RingCentral, 8x8 and Vonage Business Communications list one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices without notice, so confirm on their site before you buy.