Skip to content
ToolGPA

Eesel AI alternatives · Help Desks

Open-source alternatives to Eesel AI

Eesel AI is not described as open source on its own site. 6 of the 66 other help desk and live chat tools in this directory are open source, according to their own sites.

Eesel AI is a paid product with a free trial, starting at $299 per month for 500 credits, billed monthly. All of them are free or have a free plan.

6 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Eesel AI

  1. Faveo Helpdesk

    Help desk and service desk, cloud-hosted or self-hosted

    • Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Faveo Helpdesk has a free plan. Eesel AI does not, though it has a free trial.
    • Only Eesel AI lists a browser extension.
    • Faveo Helpdesk is open source and self-hostable, according to its own site.
    Faveo Helpdesk pricing and details

  2. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Zammad has a free plan. Eesel AI does not, though it has a free trial.
    • Only Eesel AI lists a browser extension.
    • Zammad is open source and self-hostable, according to its own site.
    Zammad pricing and details

  3. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Chatwoot has a free plan. Eesel AI does not, though it has a free trial.
    • Only Chatwoot lists iOS and Android apps.
    • Only Eesel AI lists a browser extension.
    Chatwoot pricing and details

  4. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • FreeScout has a free plan. Eesel AI does not, though it has a free trial.
    • Only FreeScout lists iOS and Android apps.
    • Only Eesel AI lists a browser extension.
    FreeScout pricing and details

  5. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • UVdesk has a free plan. Eesel AI does not, though it has a free trial.
    • Only Eesel AI lists a browser extension.
    • UVdesk is open source and self-hostable, according to its own site.
    UVdesk pricing and details

  6. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • osTicket has a free plan. Eesel AI does not, though it has a free trial.
    • Only Eesel AI lists a browser extension.
    • osTicket is open source and self-hostable, according to its own site.
    osTicket pricing and details

Common questions

Is there an open-source alternative to Eesel AI?

Yes. Faveo Helpdesk, Zammad, Chatwoot, FreeScout, UVdesk and osTicket are open source, according to their own sites.

Is Eesel AI open source?

Eesel AI is not described as open source on its own site. The listing was checked on Nov 12, 2026 against the pages it cites.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Eesel AI: the alternatives its listing names first, then the tools that share the most features with it.