Eesel AI alternatives · Help Desks
Free alternatives to Eesel AI
Eesel AI has no free plan. 22 of the 66 other help desk and live chat tools in this directory are free or have a free plan.
Eesel AI is a paid product with a free trial, starting at $299 per month for 500 credits, billed monthly. 1 of them has no paid plan at all; the rest pair a free plan with paid ones.
22 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
The 12 closest to Eesel AI
- Free plan · from $32/mo
Denser
AI chatbot with cited answers and a helpdesk for handoffs
What is free: 1 DenserBot, 1 team member, 50 queries a month, unlimited Ask AI messages and 100 pages or 50 MB per bot.
- Denser starts at $32 per month, billed annually ($39 billed monthly), for 1,500 queries. Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Denser has a free plan. Eesel AI does not, though it has a free trial.
- Only Eesel AI lists a browser extension.
- Denser also covers AI search.
- Free plan · from $7/mo
Zoho Desk
Low-cost ticketing help desk with a free plan for three users
What is free: Free edition: email ticketing for up to 3 users with one support email address. No knowledge base, automation, SLAs or AI features.
- Zoho Desk starts at $7 per user / month, billed annually ($9 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Zoho Desk has a free plan. Eesel AI does not, though it has a free trial.
- Only Zoho Desk lists iOS and Android apps.
- Only Eesel AI lists a browser extension.
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
What is free: 50 billable conversations a month and 10 seats, with live chat, ticketing, email, Instagram, Messenger and WhatsApp, 50 one-off Lyro AI conversations and 100 Flows visitors a month.
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Tidio has a free plan. Eesel AI does not, though it has a free trial.
- Only Tidio lists macOS, Windows, iOS and Android apps.
- Only Eesel AI lists a browser extension.
- Free plan · from $12/mo
Desk365
Help desk built around Microsoft Teams, with a lifetime free plan
What is free: Up to 50 tickets a month, for solo use or personal projects. It starts automatically at the end of the trial and has no end date.
- Desk365 starts at $12 per agent / month, billed annually ($16 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Desk365 has a free plan. Eesel AI does not, though it has a free trial.
- Only Eesel AI lists a browser extension.
- Desk365 also covers shared inbox, workflow automation and help center.
- Free plan · from $6/mo
Faveo Helpdesk
Help desk and service desk, cloud-hosted or self-hosted
What is free: Freelancer plan: free for 2 agents, with ticket forms, SLAs, workflow automation and reports.
- Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Faveo Helpdesk has a free plan. Eesel AI does not, though it has a free trial.
- Only Eesel AI lists a browser extension.
- Faveo Helpdesk is open source and self-hostable, according to its own site.
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
What is free: 2 seats, the website chat widget, a contact form and shared inbox, mobile and desktop apps, store integrations and 100 customer profiles. No AI credits.
- Crisp starts at $45 per workspace / month, with 4 seats. Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Crisp has a free plan. Eesel AI does not, though it has a free trial.
- Only Crisp lists macOS, Windows, iOS and Android apps.
- Only Eesel AI lists a browser extension.
- Free plan · from $29/mo
tawk.to
Free live chat, ticketing and help center, with paid add-ons
What is free: The whole platform is free: live chat, inbox, ticketing, knowledge base, chat pages and CRM, with no seat charges. A "Powered by tawk.to" badge stays unless removed for a fee.
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Eesel AI starts at $299 per month for 500 credits, billed monthly.
- tawk.to has a free plan. Eesel AI does not, though it has a free trial.
- Only tawk.to lists Windows, macOS, iOS and Android apps.
- Only Eesel AI lists a browser extension.
- Free plan · from $17/mo
Smartsupp
Live chat, WhatsApp and email inbox with the Mira AI shopping agent
What is free: 1 operator, 25 conversations a month across live chat, WhatsApp and Messenger, and 14 days of chat history.
- Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Smartsupp has a free plan. Eesel AI does not, though it has a free trial.
- Only Smartsupp lists iOS and Android apps.
- Only Eesel AI lists a browser extension.
- Free plan · from $28/mo
JivoChat
Live chat and messenger inbox with a free plan and paid add-on modules
What is free: Website live chat, Telegram, Facebook, Instagram and Viber channels, callback, offline forms and the desktop, mobile and browser apps.
- JivoChat starts at $28 per agent / month, billed annually. Eesel AI starts at $299 per month for 500 credits, billed monthly.
- JivoChat has a free plan. Eesel AI does not, though it has a free trial.
- Only JivoChat lists macOS, Windows, Linux, iOS and Android apps.
- Only Eesel AI lists a browser extension.
- Free plan · from $25/mo
Chatra
Live chat with chatbots, email and social inboxes, now part of Brevo
What is free: Free plan for one agent, with the chat widget and basic visitor info, limited to 5 chats a month.
- Chatra starts at $25 per agent / month, billed yearly ($31 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Chatra has a free plan. Eesel AI does not, though it has a free trial.
- Only Chatra lists iOS and Android apps.
- Only Eesel AI lists a browser extension.
- Free plan · from $29/mo
Featurebase
Help desk, chat and feedback boards with a per-resolution AI agent
What is free: 1 seat with live chat, inbox and ticketing, unlimited conversations, a help center and the mobile app.
- Featurebase starts at $29 per seat / month, billed yearly ($37 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Featurebase has a free plan. Eesel AI does not, though it has a free trial.
- Only Eesel AI lists a browser extension.
- Featurebase also covers shared inbox, live chat and help center.
- Free plan · from €7/mo
Zammad
Open-source help desk, hosted in Germany or run on your own server
What is free: The open-source software is free to download and run on your own servers; you handle updates, backups and availability.
- Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Zammad has a free plan. Eesel AI does not, though it has a free trial.
- Only Eesel AI lists a browser extension.
- Zammad is open source and self-hostable, according to its own site.
Common questions
Is there a free alternative to Eesel AI?
Yes. Denser, Zoho Desk, Tidio, Desk365, Faveo Helpdesk, Crisp, tawk.to, Smartsupp and 14 more are free or have a free plan.
Does Eesel AI have a free plan?
Eesel AI has no free plan. Eesel AI is a paid product with a free trial, starting at $299 per month for 500 credits, billed monthly.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Eesel AI: the alternatives its listing names first, then the tools that share the most features with it.