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Eesel AI alternatives · Help Desks

Self-hosted alternatives to Eesel AI

The Eesel AI listing does not say it can be self-hosted. 10 of the 66 other help desk and live chat tools in this directory can be self-hosted, according to their own sites.

Eesel AI is a paid product with a free trial, starting at $299 per month for 500 credits, billed monthly. 7 of them are free or have a free plan.

10 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Eesel AI

  1. Deskpro

    Help desk for cloud or self-hosted use, with seat minimums

    • Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Only Deskpro lists iOS and Android apps.
    • Only Eesel AI lists a browser extension.
    • Deskpro is self-hostable, according to its own site.
    Deskpro pricing and details

  2. Faveo Helpdesk

    Help desk and service desk, cloud-hosted or self-hosted

    • Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Faveo Helpdesk has a free plan. Eesel AI does not, though it has a free trial.
    • Only Eesel AI lists a browser extension.
    • Faveo Helpdesk is open source and self-hostable, according to its own site.
    Faveo Helpdesk pricing and details

  3. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Zammad has a free plan. Eesel AI does not, though it has a free trial.
    • Only Eesel AI lists a browser extension.
    • Zammad is open source and self-hostable, according to its own site.
    Zammad pricing and details

  4. Jitbit Help Desk

    Ticketing system with cloud plans and a self-hosted license

    • Jitbit Help Desk starts at $24.92 per month for 1 agent, billed annually ($29 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Only Jitbit Help Desk lists iOS and Android apps.
    • Only Eesel AI lists a browser extension.
    • Jitbit Help Desk is self-hostable, according to its own site.
    Jitbit Help Desk pricing and details

  5. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Chatwoot has a free plan. Eesel AI does not, though it has a free trial.
    • Only Chatwoot lists iOS and Android apps.
    • Only Eesel AI lists a browser extension.
    Chatwoot pricing and details

  6. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • FreeScout has a free plan. Eesel AI does not, though it has a free trial.
    • Only FreeScout lists iOS and Android apps.
    • Only Eesel AI lists a browser extension.
    FreeScout pricing and details

  7. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • UVdesk has a free plan. Eesel AI does not, though it has a free trial.
    • Only Eesel AI lists a browser extension.
    • UVdesk is open source and self-hostable, according to its own site.
    UVdesk pricing and details

  8. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • osTicket has a free plan. Eesel AI does not, though it has a free trial.
    • Only Eesel AI lists a browser extension.
    • osTicket is open source and self-hostable, according to its own site.
    osTicket pricing and details

  9. Hesk

    PHP help desk you host yourself, or a flat-fee cloud version

    • Hesk starts at $29.99 per month for up to 10 agents (Hesk Cloud). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Hesk has a free plan. Eesel AI does not, though it has a free trial.
    • Only Eesel AI lists a browser extension.
    • Hesk is self-hostable, according to its own site.
    Hesk pricing and details

  10. SupportPal

    Self-hosted help desk with flat pricing and unlimited agents

    • SupportPal starts at $29.95 per month, self-hosted license for unlimited operators. Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Only Eesel AI lists a browser extension.
    • SupportPal is self-hostable, according to its own site.
    • SupportPal also covers shared inbox, help center and ticketing.
    SupportPal pricing and details

Common questions

Is there a self-hosted alternative to Eesel AI?

Yes. Deskpro, Faveo Helpdesk, Zammad, Jitbit Help Desk, Chatwoot, FreeScout, UVdesk, osTicket and 2 more can be self-hosted, according to their own sites.

Can Eesel AI be self-hosted?

The Eesel AI listing does not say it can be self-hosted. The listing was checked on Nov 12, 2026 against the pages it cites.

Which of these help desk and live chat tools are free?

Faveo Helpdesk, Zammad, Chatwoot, FreeScout, UVdesk, osTicket and Hesk are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Eesel AI: the alternatives its listing names first, then the tools that share the most features with it.