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Eesel AI alternatives · Help Desks

Eesel AI alternatives with a Mac app

The Eesel AI listing does not include a Mac app. 7 of the 66 other help desk and live chat tools in this directory list a Mac app.

Eesel AI is a paid product with a free trial, starting at $299 per month for 500 credits, billed monthly. 5 of them are free or have a free plan.

7 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Eesel AI

  1. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Tidio has a free plan. Eesel AI does not, though it has a free trial.
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Only Eesel AI lists a browser extension.
  2. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
    • Only Eesel AI lists a browser extension.
    • Text by LiveChat also covers live chat.
  3. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp starts at $45 per workspace / month, with 4 seats. Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Crisp has a free plan. Eesel AI does not, though it has a free trial.
    • Only Crisp lists macOS, Windows, iOS and Android apps.
    • Only Eesel AI lists a browser extension.
  4. Richpanel

    AI agents, help desk and a self-service portal for online stores

    • Only Richpanel lists macOS, Windows, iOS and Android apps.
    • Only Eesel AI lists a browser extension.
    • Richpanel also covers live chat and help center.
    • Eesel AI also covers reports and chatbots.
  5. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    • tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • tawk.to has a free plan. Eesel AI does not, though it has a free trial.
    • Only tawk.to lists Windows, macOS, iOS and Android apps.
    • Only Eesel AI lists a browser extension.
  6. JivoChat

    Live chat and messenger inbox with a free plan and paid add-on modules

    • JivoChat starts at $28 per agent / month, billed annually. Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • JivoChat has a free plan. Eesel AI does not, though it has a free trial.
    • Only JivoChat lists macOS, Windows, Linux, iOS and Android apps.
    • Only Eesel AI lists a browser extension.
  7. Chaport

    Live chat with a free plan, chatbots and a knowledge base

    • Chaport starts at $29 per month, billed annually ($39 billed monthly), with 4 operators. Eesel AI starts at $299 per month for 500 credits, billed monthly.
    • Chaport has a free plan. Eesel AI does not, though it has a free trial.
    • Only Chaport lists Windows, macOS, iOS and Android apps.
    • Only Eesel AI lists a browser extension.

Common questions

Which Eesel AI alternatives have a Mac app?

Tidio, Text by LiveChat, Crisp, Richpanel, tawk.to, JivoChat and Chaport list a Mac app.

Does Eesel AI have a Mac app?

The Eesel AI listing does not include a Mac app. It lists Web and Browser extension.

Which of these help desk and live chat tools are free?

Tidio, Crisp, tawk.to, JivoChat and Chaport are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Eesel AI: the alternatives its listing names first, then the tools that share the most features with it.