Intercom alternatives · Help Desks
Self-hosted alternatives to Intercom
The Intercom listing does not say it can be self-hosted. 10 of the 66 other help desk and live chat tools in this directory can be self-hosted, according to their own sites.
Intercom is a paid product with a free trial, starting at $29 per seat / month, billed annually ($39 billed monthly). 7 of them are free or have a free plan.
10 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
How each one differs from Intercom
- Free plan · from $19/mo
Chatwoot
Open-source support inbox you can self-host or use in the cloud
- Chatwoot starts at $19 per agent / month, billing term not stated. Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Chatwoot has a free plan. Intercom does not, though it has a free trial.
- Chatwoot is open source and self-hostable, according to its own site.
- Intercom also covers reports and help desk.
- From $39/mo
Deskpro
Help desk for cloud or self-hosted use, with seat minimums
- Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Deskpro is self-hostable, according to its own site.
- Intercom also covers shared inbox and reports.
- Free plan · from €7/mo
Zammad
Open-source help desk, hosted in Germany or run on your own server
- Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Zammad has a free plan. Intercom does not, though it has a free trial.
- Only Intercom lists iOS and Android apps.
- Zammad is open source and self-hostable, according to its own site.
- Free
FreeScout
Free open-source help desk and shared mailbox you host yourself
- FreeScout is free. Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- FreeScout has a free plan. Intercom does not, though it has a free trial.
- FreeScout is open source and self-hostable, according to its own site.
- Intercom also covers reports and AI support agent.
- Free trial · from $24.92/mo
Jitbit Help Desk
Ticketing system with cloud plans and a self-hosted license
- Jitbit Help Desk starts at $24.92 per month for 1 agent, billed annually ($29 billed monthly). Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Jitbit Help Desk is self-hostable, according to its own site.
- Jitbit Help Desk also covers ticketing.
- Intercom also covers shared inbox, reports and AI support agent.
- Free plan · from $8/mo
UVdesk
Open-source help desk for online stores with hosted Pro and Enterprise
- UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- UVdesk has a free plan. Intercom does not, though it has a free trial.
- Only Intercom lists iOS and Android apps.
- UVdesk is open source and self-hostable, according to its own site.
- Free trial · from $29.95/mo
SupportPal
Self-hosted help desk with flat pricing and unlimited agents
- SupportPal starts at $29.95 per month, self-hosted license for unlimited operators. Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Only Intercom lists iOS and Android apps.
- SupportPal is self-hostable, according to its own site.
- SupportPal also covers ticketing.
- Free plan · from $6/mo
Faveo Helpdesk
Help desk and service desk, cloud-hosted or self-hosted
- Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Faveo Helpdesk has a free plan. Intercom does not, though it has a free trial.
- Only Intercom lists iOS and Android apps.
- Faveo Helpdesk is open source and self-hostable, according to its own site.
- Free plan · from $12/mo
osTicket
Open-source support ticketing, self-hosted or as a cloud edition
- osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- osTicket has a free plan. Intercom does not, though it has a free trial.
- Only Intercom lists iOS and Android apps.
- osTicket is open source and self-hostable, according to its own site.
- Free plan · from $29.99/mo
Hesk
PHP help desk you host yourself, or a flat-fee cloud version
- Hesk starts at $29.99 per month for up to 10 agents (Hesk Cloud). Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Hesk has a free plan. Intercom does not, though it has a free trial.
- Only Intercom lists iOS and Android apps.
- Hesk is self-hostable, according to its own site.
Common questions
Is there a self-hosted alternative to Intercom?
Yes. Chatwoot, Deskpro, Zammad, FreeScout, Jitbit Help Desk, UVdesk, SupportPal, Faveo Helpdesk and 2 more can be self-hosted, according to their own sites.
Can Intercom be self-hosted?
The Intercom listing does not say it can be self-hosted. The listing was checked on Nov 2, 2026 against the pages it cites.
Which of these help desk and live chat tools are free?
Chatwoot, Zammad, FreeScout, UVdesk, Faveo Helpdesk, osTicket and Hesk are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Intercom: the alternatives its listing names first, then the tools that share the most features with it.