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Intercom alternatives · Help Desks

Intercom alternatives with a Mac app

The Intercom listing does not include a Mac app. 5 of the 19 other help desk and live chat tools in this directory list a Mac app.

Intercom is a paid product with a free trial, starting at $29 per seat / month, billed annually ($39 billed monthly). 3 of them are free or have a free plan.

5 tools · Listings checked up to Oct 17, 2026 · Where the facts come from

How each one differs from Intercom

  1. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp starts at $45 per workspace / month, with 4 seats. Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
    • Crisp has a free plan. Intercom does not, though it has a free trial.
    • Only Crisp lists macOS and Windows apps.
    • Intercom also covers reports and help desk.
    Crisp vs IntercomCrisp pricing and details

  2. Richpanel

    AI agents, help desk and a self-service portal for online stores

    • Only Richpanel lists macOS and Windows apps.
    • Intercom also covers shared inbox and reports.
    Richpanel vs IntercomRichpanel pricing and details

  3. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
    • Only Text by LiveChat lists macOS and Windows apps.
    • Intercom also covers shared inbox, reports and help center.
    Text by LiveChat vs IntercomText by LiveChat pricing and details

  4. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
    • Tidio has a free plan. Intercom does not, though it has a free trial.
    • Only Tidio lists macOS and Windows apps.
    • Intercom also covers shared inbox, reports and help center.
    Tidio vs IntercomTidio pricing and details

  5. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    • tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
    • tawk.to has a free plan. Intercom does not, though it has a free trial.
    • Only tawk.to lists Windows and macOS apps.
    • Intercom also covers shared inbox and reports.
    tawk.to pricing and details

Common questions

Which Intercom alternatives have a Mac app?

Crisp, Richpanel, Text by LiveChat, Tidio and tawk.to list a Mac app.

Does Intercom have a Mac app?

The Intercom listing does not include a Mac app. It lists Web, iOS and Android.

Which of these help desk and live chat tools are free?

Crisp, Tidio and tawk.to are free or have a free plan.

When was this checked?

Every listing on this page was checked on Oct 17, 2026, against the pages it cites. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Intercom: the alternatives its listing names first, then the tools that share the most features with it.