BigCommerce vs Cratejoy (2026): which should you pick?

Pick BigCommerce if

• Fits if you want discount types and shipping rules built in rather than added as apps
• Works for selling on Amazon, eBay and Walmart from one catalog

Look elsewhere if

• Tight if your sales are growing, as passing $30K a year moves you up to Growth at $79 a month
• Pricey if you want abandoned-cart emails, customer groups or stored cards, which start on Growth at $79 a month
• Watch out: paying through a provider outside BigCommerce's list adds 2% a sale on Core and 1% on Growth
• Watch out: Scale covers $33,333 of sales a month and charges 0.9% on anything above it
• Skip it if you want a free plan, as there's only a 15-day trial

Pick Cratejoy if

• Fits if you sell subscription boxes and want a marketplace plus your own site
• Works for new box sellers who want recurring billing without custom development

Look elsewhere if

• Pricey if you sell a lot, since each order adds 1.25% plus $0.10 on every plan
• Not for you if you sell one-off products, as the plans are built for recurring boxes
• Skip it if you want a trial, because none is listed
• Watch out: marketplace orders and renewals carry a 15% referral fee, and monthly billing costs more on every plan

BigCommerce

• Each plan caps sales over the past twelve months (gross order value minus 10%); passing $30K on Core or $100K on Growth moves the store up a plan.
• Orders paid through providers outside BigCommerce's embedded list carry a fee of 2% on Core, 1% on Growth and 0.6% on Scale.
• Scale covers $33,333 of sales a month and charges 0.9% on sales above that.
• Customer groups, abandoned-cart emails and stored cards need Growth or higher, and product filtering needs Scale.

Cratejoy

• Every plan adds a transaction fee of 1.25% + $0.10 on top of the monthly price.
• Marketplace orders and renewals carry a 15% referral fee, which applies to Essentials and Advanced too.
• The plans are built for recurring boxes; the vendor does not position them for general one-off product stores.
• Prices shown are the yearly-billed rate; paying monthly costs more on every plan.

BigCommerce

Checkout and payment partners

A single-page checkout with Apple Pay, Google Pay and Amazon Pay, and more than 100 currencies through the payment provider you choose, such as Stripe, PayPal, Adyen or Klarna.

Discounts and promotions

More than 70 discount options, coupons and gift cards come built in on every plan, without a third-party app.

Shipping quotes and rules

Real-time shipping rates from carriers such as UPS, USPS and FedEx, with the ShipperHQ shipping rules engine available as well.

Inventory across locations

Track stock and fulfil orders from 4 locations on Core up to 8 on Scale, including in-store pickup and curbside collection.

Marketplaces, ads and point of sale

Connect the store to Amazon, eBay and Walmart, send product feeds to Google, Meta and TikTok through Feedonomics Surface, and link POS systems such as Square or Clover.

Several storefronts in one account

Run extra storefronts for other brands or regions from one dashboard, for $30 a month each on Core (up to 3) and more on higher plans.

Cratejoy

Subscription renewals and shipping

Advanced rebilling and shipping features and built-in customer management tools aimed at recurring boxes.

Marketplace listing

Sellers list on Cratejoy's consumer Marketplace, which the vendor says draws about 4 million monthly page views.

Your own website

Essentials and Advanced include a custom site built on responsive templates, with app integrations and an API.

Checkout and currencies

Secure checkout supporting 138 currencies, with fraud protection included.

Dunning and tax

Advanced adds advanced dunning for failed payments and a native TaxJar integration.

Seller support

Support by live chat and email, with priority support included on Advanced.

BigCommerce

• Core$29

  per month for up to $30K sales a year, billed annually ($39 monthly)

  For new stores: up to 4 inventory locations and 24/7 chat and email support, with a 2% fee on orders through payment providers outside BigCommerce's list.

• Growth$79

  per month for up to $100K sales a year, billed annually ($105 monthly)

  Adds customer groups, abandoned-cart emails, stored cards and phone support, with 5 inventory locations and a 1% fee on orders through other providers.

• Scale$299

  per month up to $33,333 sales a month, billed annually ($399 monthly)

  Adds product filtering and 8 inventory locations, charges 0.9% on sales above the monthly cap and 0.6% on orders through other payment providers.

• Performance$1,499

  per month and up, billed annually

  Custom pricing for high-volume stores, sold through sales, with a dedicated customer success manager and no fee on other payment providers under contract.

Cratejoy

• Marketplace Only$24.99

  per month, billed annually ($29 billed monthly)

  A listing on the Cratejoy Marketplace plus subscription tools. Adds 1.25% + $0.10 per transaction and a 15% referral fee on every order and renewal.

• Essentials$59

  per month, billed annually ($79 billed monthly)

  Your own custom website and themes plus a Marketplace listing. Adds 1.25% + $0.10 per order; Marketplace orders also carry the 15% referral fee.

• Advanced$159

  per month, billed annually ($199 billed monthly)

  Everything in Essentials, plus native TaxJar integration, advanced dunning, a referral app and priority support. Same transaction and referral fees.

BigCommerce

• Annual discount

  Pay annually to save 25%

  Core costs $29 a month billed annually against $39 billed monthly, Growth $79 against $105 and Scale $299 against $399.

Cratejoy

• Annual discount

  Lower rate for yearly billing

  The pricing page shows each plan cheaper when paid yearly: $24.99 vs $29, $59 vs $79 and $159 vs $199 per month.