Birdeye vs Weave (2026): which should you pick?
As of Nov 13, 2026, Birdeye grades higher than Weave: 2.0 against 1.6 out of 4.0.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
Birdeye grades higher on value for money and features. They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Birdeye
Review management and AI agents for multi-location local businesses
Paid
Weave
Phones, texting, reviews and payments for healthcare practices
From $199/mo
Which one is for you
Pick Birdeye if
- Fits if you run a franchise or a brand with dozens of locations
- Works for dental, healthcare, car and home service businesses that want reviews and listings on one contract
Look elsewhere if
- Skip it if you want to see a price before talking to sales, as none is published
- Not for you if you run a single shop and want to try it free first, as there's no free plan or trial
- Not for you if you sell online and need reviews of each product on your store
- Watch out: pricing is set by the products deployed at each location, under one contract, rather than by seats
- Tight if you want a quick start, as there's a sales quote and a lot of platform to set up across locations
Pick Weave if
- Fits if you run a dental, medical, optometry or vet practice that needs a phone system too
- Works for practices that want one vendor for phones, texts and reviews
Look elsewhere if
- Pricey if you only want reviews: plans start from $199 a month
- Watch out: each plan's price is given on request, so you won't see it up front
- Skip it if you want a reviews tool alone, since reviews are one product in a larger platform
- Watch out: some features depend on practice type, such as insurance verification for dental only
How we grade them
| 2.0GPABirdeyeFair | 1.6GPAWeaveWeak | |
|---|---|---|
| Value for money | CNo price is published: the pricing page asks for your number of locations and contact details before you get a quote, and Birdeye prices by the products deployed at each location, not by seats. With nothing to compare, it sits at C, the grade for no stated price. | DFrom $199 a month, far above the category's middle of $29 and past its dearer quarter at $95. Individual plan prices aren't shown. |
| Free plan and trial | FNo free plan and no trial on record. You ask for a quote and sign a contract, so there's no way to look around for free first. | FNo free plan or trial is on record for this listing. |
| Features | BIt covers the whole job: AI review requests on the channel most likely to get a reply, AI replies within industry rules, every site's reviews in one inbox with a score per location, competitor benchmarks, and positive reviews turned into branded posts. | CReviews, phones, texting, scheduling, forms and payments. Reviews are one piece of a platform for practices. |
| Ease of use | C4.32 from 508 App Store ratings, which is middling. There's a lot of platform to set up across locations, and you start with a sales quote rather than a sign-up. | CNo rating on record, and a phone system needs setting up. |
| Platforms and integrations | BWeb, iPhone and Android, with Salesforce, HubSpot, ServiceTitan, Housecall Pro, Jobber, QuickBooks Online, Square and Dentrix. No desktop app is listed, which keeps it off an A. | BWeb, iPhone and Android apps; no desktop app or API listed. |
| Best for | reviews for brands with many locations | practice phones, texting and review requests |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Birdeye and Weave. How we grade
Where they differ
- Birdeye also covers AI agents, surveys, reports and chatbots.
- Weave also covers email campaigns, business phone line, business texting, online fax and appointment booking.
In commonWebiOSAndroidReview collection
At a glance
| Birdeye | Weave | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | $199 per month and up |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Birdeye Inc | Weave Communications, Inc. |
| Price read from | Not confirmed | getweave.com |
| Checked | Oct 18, 2026 | Nov 13, 2026 |
Worth knowing
Birdeye
- No prices are published: the pricing page asks for the number of locations and contact details before giving a quote.
- Birdeye says it prices by the products deployed at each location under one contract, not by seats.
- It is aimed at multi-location businesses; the pricing form starts at 1 to 3 locations and runs past 1,000.
Weave
- Individual plan prices are not shown; only a starting price of $199 per month.
- Reviews are one product within a larger platform that includes phones.
- Some features are limited by practice type, such as insurance verification for dental only.
Key features
Birdeye
- Review requests at the right moment
- An AI agent asks each customer for a review on the channel most likely to get a reply and prompts for detail in the review.
- AI review replies
- Writes responses in the brand's voice within industry rules, and either posts them on its own or holds them for approval.
- All review sites in one place
- Gathers ratings and reviews from every site for every location into one inbox, with a reputation score per location over time.
- Reviews turned into posts
- Picks strong reviews and designs branded graphics to post on social media and the business's website, by location.
- Competitor benchmarks
- Compares each location's ratings and visibility against named competitors, location by location.
- Wider platform
- The same contract can add listings, social posting, a chatbot, surveys, ticketing, appointments and reminders by voice, email and text.
Weave
- Reviews
- Requests reviews from patients, with an AI Response Assistant that can draft replies to them.
- VoIP phones
- Phones with a phone tree, call queues, call analytics and a call pop-up showing patient details.
- Texting and reminders
- Two-way texting, appointment reminders, confirmations and missed-call texting.
- Scheduling, forms and payments
- Online scheduling, digital forms, text to pay, collections lists and buy now pay over time.
- Practice-specific tools
- Insurance verification and analytics for dental, eyewear notifications for optometry and vaccine reminders for veterinary.
Plans
Birdeye
Pricing could not be confirmed. See birdeye.com.
Weave
ProCustom
Entry plan with 1,500 bulk text messages a month, reminders, two-way texting and reviews; price given on request.
EliteCustom
Marked most popular; 3,000 bulk messages a month, with more products than Pro. Price given on request.
UltimateCustom
Up to 15 phones, 15,000 bulk messages a month, quarterly one-on-one training and premium analytics. Price on request.
Common questions
Which is cheaper, Birdeye or Weave?
As of Nov 13, 2026, Birdeye has no price we could confirm, and Weave starts at $199 per month and up.
Which has a free plan, Birdeye or Weave?
As of Nov 13, 2026, neither Birdeye nor Weave has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.