Birdeye vs Yelp for Business (2026): which should you pick?
As of Oct 23, 2026, Yelp for Business grades higher than Birdeye: 2.2 against 2.0 out of 4.0.
Checked Oct 18, 2026 and Oct 23, 2026 · graded Oct 18, 2026 and Oct 23, 2026 by ToolGPA
Birdeye grades higher on value for money and features. Yelp for Business grades higher on the free plan. They get the same grade on ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Birdeye
Review management and AI agents for multi-location local businesses
Paid
Yelp for Business
Free Yelp business page, with paid ads and page upgrades
Free plan · from $150/mo
Which one is for you
Pick Birdeye if
- Fits if you run a franchise or a brand with dozens of locations
- Works for dental, healthcare, car and home service businesses that want reviews and listings on one contract
Look elsewhere if
- Skip it if you want to see a price before talking to sales, as none is published
- Not for you if you run a single shop and want to try it free first, as there's no free plan or trial
- Not for you if you sell online and need reviews of each product on your store
- Watch out: pricing is set by the products deployed at each location, under one contract, rather than by seats
- Tight if you want a quick start, as there's a sales quote and a lot of platform to set up across locations
Pick Yelp for Business if
- Fits if you run a restaurant or local service whose customers look you up on Yelp
- Works for owners who want to answer reviews and quote requests from their phone
Look elsewhere if
- Pricey if you want rivals' ads off your page, as that's in the $180-a-month Upgrade Package
- Watch out: a claimed page can show as unclaimed again after 90 days without a login
- Watch out: Yelp says its minimum ad budgets are subject to change
- Pricey if you run a restaurant, as Guest Manager is from $129 a month yearly and Host AI from $249
- Skip it if you need Google, Apple Maps or Bing listings too, as it manages the Yelp page only
How we grade them
| 2.0GPABirdeyeFair | 2.2GPAYelp for BusinessFair | |
|---|---|---|
| Value for money | CNo price is published: the pricing page asks for your number of locations and contact details before you get a quote, and Birdeye prices by the products deployed at each location, not by seats. With nothing to compare, it sits at C, the grade for no stated price. | DThe page is free, but the paid parts are dear: the Upgrade Package is $180 a month, in this category's dearest tenth ($99 and up), and Yelp Ads are a budget from $150 a month. Both together start at $270. |
| Free plan and trial | FNo free plan and no trial on record. You ask for a quote and sign a contract, so there's no way to look around for free first. | BThe free page has 20+ features: details, unlimited photos, review and message replies, quote requests and page activity. One business could live on it, but rivals' ads stay on your page unless you pay. |
| Features | BIt covers the whole job: AI review requests on the channel most likely to get a reply, AI replies within industry rules, every site's reviews in one inbox with a score per location, competitor benchmarks, and positive reviews turned into branded posts. | CPage details, photos, review and message replies, quote and call requests and activity counts, with ads and upgrades on top. The gap: it covers the Yelp page only, with Google, Apple Maps and Bing claimed separately. |
| Ease of use | C4.32 from 508 App Store ratings, which is middling. There's a lot of platform to set up across locations, and you start with a sales quote rather than a sign-up. | CNo rating on record. You claim or create the page, which is usually approved within 24 hours, and log in at least every 90 days or it can show as unclaimed. |
| Platforms and integrations | BWeb, iPhone and Android, with Salesforce, HubSpot, ServiceTitan, Housecall Pro, Jobber, QuickBooks Online, Square and Dentrix. No desktop app is listed, which keeps it off an A. | BWeb, plus the Yelp for Business app on iPhone and Android, with no desktop app. No integrations are on record. |
| Best for | reviews for brands with many locations | running your business page on Yelp |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Birdeye and Yelp for Business. How we grade
Where they differ
- Birdeye also covers AI agents, surveys, chatbots and review collection.
- Yelp for Business also covers local listings.
In commonWebiOSAndroidReports
At a glance
| Birdeye | Yelp for Business | |
|---|---|---|
| Pricing | Paid | Free plan |
| Starts at | Not published | $150 per month and up for Yelp Ads |
| Free plan | None | Yelp Business Page: claim or create a page, edit details, upload unlimited photos, reply to reviews and messages, take quote requests and track visits and leads. |
| Free trial | None listed | 14-day free trial of the Upgrade Package |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Birdeye Inc | Yelp Inc. |
| Price read from | Not confirmed | business.yelp.com |
| Checked | Oct 18, 2026 | Oct 23, 2026 |
Worth knowing
Birdeye
- No prices are published: the pricing page asks for the number of locations and contact details before giving a quote.
- Birdeye says it prices by the products deployed at each location under one contract, not by seats.
- It is aimed at multi-location businesses; the pricing form starts at 1 to 3 locations and runs past 1,000.
Yelp for Business
- A claimed page can be shown as unclaimed again if the owner has not logged in to Yelp for Business for 90 days.
- Yelp says its minimum ad budgets are subject to change; self-serve ads have no term contract and can be cancelled at any time.
- Restaurant tools are sold separately: Yelp Guest Manager from $129 a month billed annually ($159 monthly) and the Yelp Host AI phone service from $249 a month.
- It manages the Yelp page only; listings on Google, Apple Maps and Bing are claimed separately.
Key features
Birdeye
- Review requests at the right moment
- An AI agent asks each customer for a review on the channel most likely to get a reply and prompts for detail in the review.
- AI review replies
- Writes responses in the brand's voice within industry rules, and either posts them on its own or holds them for approval.
- All review sites in one place
- Gathers ratings and reviews from every site for every location into one inbox, with a reputation score per location over time.
- Reviews turned into posts
- Picks strong reviews and designs branded graphics to post on social media and the business's website, by location.
- Competitor benchmarks
- Compares each location's ratings and visibility against named competitors, location by location.
- Wider platform
- The same contract can add listings, social posting, a chatbot, surveys, ticketing, appointments and reminders by voice, email and text.
Yelp for Business
- Free business page
- Claim an existing page or create one, then keep the phone number, address, website, hours and services current; most new pages are approved within 24 hours.
- Reviews and messages
- Reply to reviews in public and answer messages and requests for quotes, calls or consultations from people who found the page.
- Page activity
- Track page visits, leads and other customer activity from the web account or the Yelp for Business app on iOS and Android.
- Yelp Ads
- Pay for placement in Sponsored Results and on rival pages, choose whether the ad button calls, messages, opens the website or gives directions, and pause or cancel at any time.
- Upgrade Package
- Up to seven page features depending on eligibility, including badges, a logo, a chosen photo order, a call-to-action button and removal of competitor ads.
- Multi-location pages
- Each page can be claimed and managed on its own; businesses with 11 or more locations get custom solutions and a dedicated team for bulk updates.
Plans
Birdeye
Pricing could not be confirmed. See birdeye.com.
Yelp for Business
Yelp Business Page$0
20+ free features: business details, photos, replies to reviews and messages, quote and call requests, and page activity.
Yelp Ads$150
per month and up, as an ad budget
Ads in Sponsored Results and on competitors' pages, targeted by location and keyword. The ads page puts the minimum at $5 a day on average.
Upgrade Package$180
per month
Business Highlights, logo, photo slideshow, call-to-action button, posts, a portfolio where eligible, and no competitor ads on your page.
Yelp Ads & Upgrade Package$270
per month and up
Both together, plus the option to show a Verified License on the page.
Common questions
Which is cheaper, Birdeye or Yelp for Business?
As of Oct 23, 2026, Birdeye has no price we could confirm, and Yelp for Business starts at $150 per month and up for Yelp Ads.
Which has a free plan, Birdeye or Yelp for Business?
As of Oct 23, 2026, only Yelp for Business has a free plan. Birdeye does not.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.