ChatGen vs Verloop.io (2026): which should you pick?
As of Nov 13, 2026, ChatGen grades higher than Verloop.io: 2.0 against 1.8 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
ChatGen grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
ChatGen
Hybrid chatbot and live chat platform for lead capture and support
Verloop.io
Conversational AI platform for customer support on chat and voice
Which one is for you
Pick ChatGen if
- Fits if you want a bot that qualifies leads and hands over to a live agent
- Works for teams of 5 to 12 agents on a steady volume of chats
Look elsewhere if
- Tight if you grow: conversations stop at 1K, 2K or 5K a month
- Watch out: the trial's length isn't stated on the pricing page
- Pricey if you want unlimited conversations, which means the demo-only Business Elite
- Skip it if freshness matters: the footer reads 2022
Pick Verloop.io if
- Fits if you want chatbots and live chat on a website, Messenger and WhatsApp
- Works for support teams wanting AI help writing replies
Look elsewhere if
- Skip it if you need a published price, since we found none
- Not for you if you need a free plan or trial, as none is on record
- Watch out: the main site returned an access error, so only its help site was read
- Watch out: details come from the help site and may lag the current product
How we grade them
| 2.0GPAChatGenFair | 1.8GPAVerloop.ioWeak | |
|---|---|---|
| Value for money | C$79 a month for 1K conversations and 5 agent seats, $149 for 2K and $199 for 5K. That's the upper part of this category's range, and only one billing view was readable. | CNo prices could be read: the main site returned an access error and the help site lists no plans. Nothing to grade against the category, so it sits at the ordinary C. |
| Free plan and trial | DA free trial is offered, but its length and whether it needs a card aren't stated. | FNo free plan or trial is on record. The help guide shows sign-up with a work email and company name, and that is all. |
| Features | CLead qualification bots, routing, live view and chat, landing pages and analytics. It isn't shown which tier includes WhatsApp or Salesforce. | CAI chatbots, live chat, a voice AI product and AI help for agents. The listing is built from its help site alone, so product detail may lag. |
| Ease of use | CNo store rating on record. There are bots to configure and channels to connect. | CNo store rating on record. Chat flows, agents and channels all have to be set up through its dashboard. |
| Platforms and integrations | BWeb, with WhatsApp, Messenger, Slack, Salesforce, HubSpot, Zapier and WordPress listed. | BWeb, with Messenger, Instagram, WhatsApp and a claimed 60+ integrations. No apps on record. |
| Best for | lead capture bots with live chat | AI chatbots and live chat for support |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: ChatGen and Verloop.io. How we grade
Where they differ
- ChatGen also covers marketing automation and reports.
- Verloop.io also covers AI support agent.
At a glance
| ChatGen | Verloop.io | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $79 per month for 1K conversations and 5 agent seats | Not published |
| Free plan | None | None |
| Free trial | Free trial offered; its length is not stated on the pricing page. | None listed |
| Web | ||
| Made by | DbyDx Technologies Private Limited | Verloop.io |
| Price read from | chatgen.ai | Not confirmed |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
ChatGen
- Plans cap conversations (1K, 2K or 5K) and agent seats (5, 10 or 12).
- The pricing page has a Monthly and Yearly toggle; only one view was readable, so the other prices are not recorded.
- WhatsApp and Salesforce appear in the plan comparison table, which does not show which tier includes them.
- The page footer reads 2022, so some pages may be older than the 2026 pricing.
Verloop.io
- No prices could be read. The main site returned an access-denied error, and the help site does not list plans.
- The vendor's help site is the only source read, so product details may lag the current site.
- The sign-up flow in the help guide collects a work email, company name and password.
Key features
ChatGen
- Lead qualification bots
- Bots ask questions around the clock and pass qualified leads to sales representatives.
- Intelligent routing
- Conversations can be routed to chosen reps at any stage of a bot flow; the feature starts on Business.
- Live view and live chat
- See visitors on the site in real time, start a chat with them, or let the bot hand a visitor to an agent.
- Conversational landing pages
- Branded landing pages run a bot conversation, intended for lead-generation campaigns.
- Analytics and reports
- Overall analytics, individual agent reports, meeting reports and conversation analysis are listed.
Verloop.io
- Conversational AI bots
- Automates frequently asked questions across a website, app, Facebook Messenger, Instagram and WhatsApp; the vendor claims up to 92% of queries resolved without a person.
- Voice AI
- Answers support phone calls with a conversational voice agent.
- Agent assist
- Customer history, quick replies, intelligent routing and AI rewrite, expand, tone and summary tools.
- Dashboards and reports
- Real-time dashboard plus master, outreach and agent performance reports.
- Integrations
- The help site says it has 60+ integrations.
Plans
ChatGen
Starter$79
per month for 1K conversations, billing view not confirmed
5 agent logins, custom branding and Facebook Messenger.
Business$149
per month for 2K conversations, billing view not confirmed
10 agent logins, intelligent routing and Slack integration.
Business Pro$199
per month for 5K conversations, billing view not confirmed
12 agent logins, IP whitelisting and an FAQ bot.
Business EliteCustom
Unlimited conversations, visitor data unmasking and an AI bot builder in beta; sold through a demo.
Verloop.io
Pricing could not be confirmed. See verloop.io.
Common questions
Which is cheaper, ChatGen or Verloop.io?
As of Nov 13, 2026, ChatGen starts at $79 per month for 1K conversations and 5 agent seats, and Verloop.io has no price we could confirm.
Which has a free plan, ChatGen or Verloop.io?
As of Nov 13, 2026, neither ChatGen nor Verloop.io has a free plan. ChatGen has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.