ClubWise vs Hapana (2026): which should you pick?

Pick ClubWise if

• Fits if you run a gym in the UK or Ireland and want direct debit built in
• Works for clubs that use Polar or Tanita equipment

Look elsewhere if

• Skip it if you want a posted price, as buyers book a demo
• Watch out: the API is read-only and a paid add-on
• Watch out: in-house direct debit is for the UK and Ireland, other regions use other routes
• Skip it if you want a trial, as none is listed
• Not for you if you want a plug-and-play third-party setup, as the API is closed to that

Pick Hapana if

• Fits if you run a studio or small chain and want your own branded app
• Works for multi-location operators who need transfers between sites

Look elsewhere if

• Not for you if you want a posted price, since the three tiers are quoted by call
• Watch out: card-not-present fees are 3.0% + $0.30 on Basic, and failed payments cost $2.50
• Watch out: a chargeback costs $25, and a phone number is $7 with calls at $0.095 a minute
• Skip it if you want a trial, as none is listed

ClubWise

• No prices are published; the site directs buyers to book a demo.
• The API is read-only and closed to plug-and-play third-party use, and it is a paid add-on.
• The vendor's in-house direct debit collection is described for the UK and Ireland; other regions use other payment routes.

Hapana

• The pricing page publishes no subscription prices for the three tiers; they are billed per location and quoted through a call.
• Card not present fees: 3.0% + $0.30 on Basic, 2.95% + $0.30 on Premium, 2.9% + $0.30 on Pro. Failed payments cost $2.50 and chargebacks $25.
• Hapana lists a $7 phone number fee and $0.095 per phone minute.
• Full read and write API access is limited to Pro.

ClubWise

Class and appointment booking

Class timetables, personal-training sessions and recurring bookings, with members booking through the FitSense app.

Billing and payments

In the UK and Ireland ClubWise collects direct debit in-house, and takes card payments through Stripe and in-person payments through Global Payments.

24/7 access control

Time-limited QR codes in the member app, working offline, plus compatibility with swipe cards, biometric readers and PIN pads.

Sales and marketing CRM

Lead tracking, automated campaigns and alerts for members at risk of leaving.

Member and staff apps

FitSense gives members check-in, booking, workout tracking and loyalty rewards; ClubWise mobile lets staff manage memberships on the gym floor.

Reporting and analytics

Dashboards for memberships, revenue and member behavior, with a paid read-only API for outside reporting tools.

Hapana

Scheduling and billing

Class booking, billing and staff management on every tier.

Branded member app

A branded member app is included from Basic; Pro allows full customization.

Marketing tools

Email and SMS tools, lead capture forms and segmentation, with pre-built nurture and win-back templates from Premium.

Multi-site

Multi-location support from Premium and central campaign management on Pro.

Reports

15 reports on Basic, 40+ on Premium and 50+ on Pro with custom dashboards.

ClubWise

Pricing could not be confirmed. See clubwise.com.

Hapana

• BasicCustom

  Scheduling, billing, staff management, promo codes, 15 reports, email and SMS tools, a branded member app, a website widget, and Zapier, Zoom and ClassPass integrations.

• PremiumCustom

  Adds gift cards, spot booking, room and resource management, multi-location support, 40+ reports, staff commission tracking and read-only API access.

• ProCustom

  Adds family accounts, client transfers between locations, 50+ reports, custom dashboards, read and write APIs, audit logs and central campaign management.