Community vs Heymarket (2026): which should you pick?
As of Nov 12, 2026, Heymarket grades higher than Community: 2.0 against 1.8 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
Community grades higher on value for money. Heymarket grades higher on the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Heymarket
Shared inbox for business texting and email
Which one is for you
Pick Community if
- Fits if you text a fan list and want opt-ins handled
- Works for artists and creators who want replies in a phone app
Look elsewhere if
- Skip it if you want a price, because the pricing page asks for a quote or demo
- Too light on Small Business: flows, scheduling, surveys, API and AI tools are not included
- Watch out: SSO and the dedicated support team are Enterprise only
- Watch out: no Android app is listed, and there is no free plan or trial
Pick Heymarket if
- Fits if a small team answers customer texts from one shared inbox
- Works for teams already living in HubSpot or Salesforce
Look elsewhere if
- Tight if you're solo: every plan has a 2-user minimum
- Pricey if you need campaigns or automations, which start at $99 a person
- Watch out: messages cost extra, $0.03 a credit, plus $10 a month per campaign for registration
- Skip it if you need the API, which sits on Pro at $199 a person
How we grade them
| 1.8GPACommunityWeak | 2.0GPAHeymarketFair | |
|---|---|---|
| Value for money | CNo price is published; the pricing page sends visitors to a tailored quote or a demo, so it sits at the middle. | D$49 a person a month on yearly billing, with a 2-user minimum, so the floor is $98. Campaigns and automations need Plus at $99 a person. The category's dearer quarter starts at $49. |
| Free plan and trial | FNo free plan and no trial on the pages read. | CFree trial with no credit card, but no free plan. You get a taste, then you pay. |
| Features | CTwo-way texting, opt-in and opt-out management and standard reporting. Flows, scheduling, surveys, API access and AI tools are not on the Small Business plan. | CShared inbox, broadcasts, automations and AI agents. But lists, campaigns and group messaging are missing from Standard, and API access needs Pro at $199. |
| Ease of use | CNo store rating on record. Numbers, imports and compliance need onboarding. | CNo store rating on record. It's a web app with an inbox, templates, integrations and a number to text-enable, so there is setup to do. |
| Platforms and integrations | BWeb and iOS apps, with Zapier. No Android app is listed on the pages read. | BWeb inbox that teammates can also reach from their phones, plus Salesforce, HubSpot, Slack, Zendesk and Zapier. No desktop app on record. |
| Best for | brands and creators texting their fans | a shared texting inbox for teams |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Community and Heymarket. How we grade
Where they differ
- Community also covers workflow automation, surveys and whatsApp messaging.
- Heymarket also covers shared inbox, marketing automation and AI agents.
At a glance
| Community | Heymarket | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | Not published | $49 per user / month, billed annually |
| Free plan | None | None |
| Free trial | None listed | Free trial, no credit card required |
| Web | ||
| iOS | ||
| Made by | Community | Heymarket |
| Price read from | Not confirmed | heymarket.com |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
Community
- No prices are published: the pricing page sends visitors to a tailored quote or a demo.
- Flows, scheduling, surveys, API access and AI tools are not on the Small Business plan.
- SSO and the dedicated support team are limited to the Enterprise package.
- The pricing page names web and iOS app access; no Android app is listed on the pages read.
Heymarket
- Messages are billed separately in credits: the page shows $0.03 per credit and one SMS segment is 1 credit, MMS 2 and RCS rich media 3.
- Prices shown are billed annually with a 2-user minimum; the page says monthly billing is available but does not show its price.
- Group messaging, lists, campaigns and automations are not on Standard, and API access needs Pro.
- A $10 per month per campaign charge covers 10DLC registration and compliance, and RCS rich media is annual-plans only.
Key features
Community
- Two-way texting with opt-in management
- Every plan includes a dedicated 10DLC phone number, two-way messaging, member opt-in and opt-out handling, and TCPA compliance tools.
- Flows and campaign scheduling
- Message flow automations, scheduled campaigns and campaign surveys start on the Mid Market plan.
- AI tools
- Mid Market adds AI summaries, a message generator and message response clustering, which groups the replies a campaign receives.
- API, webhooks and data
- API access, outbound webhooks, data downloads, custom member data import and custom signup forms are listed from Mid Market up; Zapier works on every plan.
- Several channels
- The site lists SMS and MMS, Apple Messages for Business, RCS for Business and WhatsApp as channels, plus a mobile app.
Heymarket
- Shared inbox
- Texts and emails from many users, teams and channels land in one inbox that teammates can read and answer from desktop or their phones.
- Broadcasts and campaigns
- Personalized mass texts go to lists, and campaigns send a series of messages to them. Both start on the Plus plan.
- Automations
- Rules reply, assign chats or enroll contacts in a campaign based on keywords, timing or message sentiment.
- AI agents
- Q&A and scheduling agents trained on your own content answer questions and book appointments; AI Essentials and AI Advanced are tied to the Plus and Pro plans.
- Text-enable existing numbers
- A current business landline or number can be text-enabled or ported, and group messaging lets several contacts share one conversation.
Plans
Community
Pricing could not be confirmed. See community.com.
Heymarket
Standard$49
per user / month, billed annually
Two-way messaging, shared inbox, unlimited contacts, templates, basic reporting and HubSpot. Minimum 2 users.
Plus$99
per user / month, billed annually
Adds lists and campaigns, automations, advanced reporting, group messaging and AI Essentials. Minimum 2 users.
Pro$199
per user / month, billed annually
Adds AI Advanced, API access, inbox transfer and advanced administration and security. Minimum 2 users.
EnterpriseCustom
Custom users and feature setup, white-glove onboarding, priority support and higher message volumes.
Ways to pay less
Community
No public discounts listed.
Heymarket
- Annual discount
Save up to 18% on annual billing
The pricing page has a Monthly and Annually toggle and says annual billing saves up to 18%.
Common questions
Which is cheaper, Community or Heymarket?
As of Nov 12, 2026, Community has no price we could confirm, and Heymarket starts at $49 per user / month, billed annually.
Which has a free plan, Community or Heymarket?
As of Nov 12, 2026, neither Community nor Heymarket has a free plan. Heymarket has a free trial.
Which platforms do Community and Heymarket run on?
As of Nov 12, 2026, only Community lists an iOS app. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.