Docusign vs Sertifi (2026): which should you pick?

Pick Docusign if

• Fits if your clients and partners already expect a Docusign envelope
• Works for teams that want web forms and payment at signing on one plan, Business Pro

Look elsewhere if

• Pricey if you're a small team, at $25 a head a month even paying the year upfront
• Tight if you send a lot, as each user gets 100 envelopes a year, or 10 a month on monthly plans, and extras are billed one by one
• Skip it if you might cancel early, as the annual plan billed monthly holds you to the year after 30 days
• Watch out: SMS delivery is from $0.36 a message and ID checks from $2.40 each after the first five
• Not for you if you need SSO, Salesforce, HIPAA or data residency, which are sold only on custom Enhanced plans

Pick Sertifi if

• Fits if you run a hotel and take deposits and group contracts
• Makes sense if your property management system is on its integration list

Look elsewhere if

• Not for you if you are outside hospitality, since it is not a general signing tool
• Watch out: the free plan covers receiving card authorizations only, not signatures
• Watch out: paid packages show no prices and need a quote
• Tight if you are a brand or management company, as packages are customised with an account manager

Docusign

• Standard and Business Pro include 100 envelopes per user a year on annual plans, or 10 a month on monthly plans; envelopes past the allowance are billed one by one.
• Annual plans paid monthly are a one-year commitment: cancelling after the first 30 days means paying the rest of the year.
• SMS delivery costs from $0.36 a message and ID verification from $2.40 an attempt, after five of each included once on Standard and Business Pro.
• SSO, Salesforce and NetSuite integrations, HIPAA support and data residency are sold only with the custom Enhanced plans.

Sertifi

• Paid packages are priced through sales; the pricing page shows no amounts.
• The free plan covers receiving travel company card authorizations only, not e-signatures.
• Packages are split by hotels, events and venues, and travel advisors, with different contents.
• The product is built for hospitality and is not a general-purpose signing tool.

Docusign

Send and sign

Upload a document, drag on signature and form fields, set a signing order and send it. Signers do not need a Docusign account.

Templates

Reusable templates on every plan; Standard adds templates shared across the team, and Business Pro adds locked templates.

Audit trail and reminders

Each envelope keeps a real-time audit trail and shows whether it was sent, delivered or completed, with automatic reminders to signers.

Web forms and payments

Business Pro adds mobile-friendly web forms that feed a signing flow, payment collection at signing and bulk sending to many recipients.

AI help for signers

AI-generated summaries and a question-and-answer panel explain an agreement to signers, and AI can suggest where fields should go.

Integrations and API

Cloud storage and Microsoft 365 or Google Workspace links on every plan; the API and over 1,000 partner integrations start at Business Pro.

Sertifi

Contracts and e-signatures

Send contracts, banquet event orders and other paperwork for electronic signature, aimed at hotel sales, events and HR teams.

Card and ACH payments

SertifiPay collects card and ACH payments tied to a contract or event, built on Stripe according to the integrations page.

Card authorizations

Forms capture and verify credit card details from guests, with fraud checks before a transaction is processed.

Hospitality system links

Integrations cover property and sales-and-catering systems such as Oracle OPERA Cloud and Infor, plus Salesforce.

Open API for travel companies

Travel management companies can use an open API, and the vendor says it links to tens of thousands of hotels.

Docusign

• Personal$11

  per month, annual plan billed monthly ($132 a year)

  One user and 5 envelopes a month, with reusable templates, an audit trail and AI summaries for signers.

• Standard$30

  per user / month, annual plan billed monthly ($360 a year)

  Up to 50 users and 100 envelopes per user a year, with shared templates, comments, custom branding and delegated signing.

• Business Pro$45

  per user / month, annual plan billed monthly ($540 a year)

  Adds web forms, payment collection, bulk sending, conditional fields, locked templates and API access, still 100 envelopes per user a year.

• EnhancedCustom

  Sold through sales for more than 50 users: custom envelope limits, SSO, organization management and Salesforce document generation.

Sertifi

• Free Travel Company Authorizations$0

  Hotels receive card details captured by a travel or payment company. No signatures or payments.

• EssentialsCustom

  Hotels pick a front office or back office package; back office has e-signatures and event payments. Quote required.

• PremiumCustom

  Marked most popular: e-signatures, payments and card authorizations together. Quote required.

• Build-your-ownCustom

  A package customized with a Sertifi account manager, or a custom package for a brand or management company.

Docusign

• Annual discount

  Save up to 33% on an annual plan

  Docusign's pricing page says the annual plan billed monthly saves up to 33% against month-to-month billing, which has a lower envelope allowance.

• Annual discount

  Lower price for paying the year upfront

  Docusign's eSignature page lists Personal at $10, Standard at $25 and Business Pro at $40 per user a month when billed annually ($120, $300 and $480 a year).

Sertifi

No public discounts listed.