Docusign vs Zoho Sign
We give Docusign a 2.6 GPA and Zoho Sign a 3.0, out of 4.0. Docusign grades higher on ease of use. Zoho Sign grades higher on value for money and platforms. They get the same grade on the free plan and features.
Price, platforms and features side by side. The table says where each price was read and when.
Docusign
E-signature service for sending, signing and tracking agreements
Zoho Sign
Per-user e-signature app from Zoho with a free single-user plan
How we grade them
| 2.6GPADocusignGood | 3.0GPAZoho SignVery good | |
|---|---|---|
| Value for money | D$75 a month for three on Standard, paying the year upfront ($25 a head, or $30 on the annual plan billed monthly). That's this category's dearest tenth, for 100 envelopes each a year, so your 240 fit with a little to spare. Web forms, payments and bulk send need Business Pro at $40. | B$30 a month for three on Standard, billed yearly ($10 a head, $12 monthly), with 25 envelopes each a month, so 20 between you is easy. That's inside this category's cheapest quarter. Watch the credits: SMS, ID checks and integrations use them, bought on top. |
| Free plan and trial | CNo free plan, but a 30-day free trial, and the listing doesn't say it needs a card. After that even Personal is one user and 5 envelopes a month. | CThe free plan is one user and 5 envelopes a month, with workflows, reminders, the audit trail and the apps. Good for the odd document, not 20 a month. A 14-day trial with no card covers the Enterprise features. |
| Features | BTemplates, signing order, an audit trail, reminders and AI summaries for signers, then web forms, payment collection and bulk send on Business Pro. It covers the whole job. SSO, HIPAA and Salesforce wait for the custom Enhanced plans, which a small team won't miss. | BSigning order, approvals, witnesses, delegated signing, AI field detection and signer checks from Standard, then bulk send, SignForms and payments on Enterprise. It signs with digital certificates too, including your own USB token. It covers the whole job. |
| Ease of use | A4.9 from about 830,000 App Store ratings, the biggest following in this category by miles. Signers don't need an account either, which saves your clients a step. | B4.8 from about 870 App Store ratings. Very good, but short of the 1,000 ratings we need for an A. |
| Platforms and integrations | BWeb, iPhone and Android, with Microsoft 365, Google Workspace, Dropbox and Box on every plan, and 1,000+ integrations plus the API from Business Pro. There's no desktop app, so it stops at a B. | AWeb, Mac, Windows, iPhone and Android, the widest spread in this category, with Zoho WorkDrive, Google Drive, OneDrive, Dropbox, Box and WhatsApp Business, plus an API. |
| Best for | signing with the name every client knows | per-user signing with digital certificates |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Docusign and Zoho Sign. How we grade
Price against what you get
Docusign starts at $11 a month and scores 3.3 out of 4 on features, ease of use and platforms. Zoho Sign starts at $10 a month for each person and scores 3.3.
They score the same, and Zoho Sign starts $1 a month lower. Of the other e-signature and proposal tools on the chart, none scores higher than Docusign for less, and none scores higher than Zoho Sign for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Docusign starts at $11 per month, annual plan billed monthly. Zoho Sign starts at $10 per user / month, billed yearly ($12 billed monthly).
- Zoho Sign has a free plan. Docusign does not, though it has a free trial.
- Only Zoho Sign lists macOS and Windows apps.
At a glance
| Docusign | Zoho Sign | |
|---|---|---|
| Pricing | Free trial | Free plan |
| Starts at | $11 per month, annual plan billed monthly | $10 per user / month, billed yearly ($12 billed monthly) |
| Free plan | None | One user and 5 envelopes a month, with signature workflows, reminders, an audit trail, cloud storage import and the apps. |
| Free trial | 30-day free trial | 14-day free trial, no credit card required |
| Web | ||
| macOS | ||
| Windows | ||
| iOS | ||
| Android | ||
| Made by | Docusign, Inc. | Zoho |
| Price read from | ecom.docusign.com | zoho.com |
| Checked | Oct 17, 2026 | Oct 17, 2026 |
Who each one suits
Docusign
- Companies whose customers or partners already expect a Docusign envelope
- Sales and operations teams sending a steady volume of standard agreements
- Larger organizations that need SSO, compliance options and Salesforce links
Zoho Sign
- Solo users who sign a handful of documents a month for free
- Teams that want unlimited envelopes for a per-user price
- Regulated teams that need digital certificates or 21 CFR Part 11 controls
Worth knowing
Docusign
- Standard and Business Pro include 100 envelopes per user a year on annual plans, or 10 a month on monthly plans; envelopes past the allowance are billed one by one.
- Annual plans paid monthly are a one-year commitment: cancelling after the first 30 days means paying the rest of the year.
- SMS delivery costs from $0.36 a message and ID verification from $2.40 an attempt, after five of each included once on Standard and Business Pro.
- SSO, Salesforce and NetSuite integrations, HIPAA support and data residency are sold only with the custom Enhanced plans.
Zoho Sign
- Standard caps each user at 25 envelopes a month; unlimited envelopes start at Professional, $16 per user / month billed yearly.
- SMS delivery, ID checks, timestamping, bulk send and integrations use Zoho Sign credits, bought on top except for Enterprise's 50 per user a month.
- An API plan for developers costs $0.50 per envelope, with no monthly or annual commitment.
- Custom domain and white labelling on Enterprise are only for organizations with 10 or more licensed users.
Key features
Docusign
- Send and sign
- Upload a document, drag on signature and form fields, set a signing order and send it. Signers do not need a Docusign account.
- Templates
- Reusable templates on every plan; Standard adds templates shared across the team, and Business Pro adds locked templates.
- Audit trail and reminders
- Each envelope keeps a real-time audit trail and shows whether it was sent, delivered or completed, with automatic reminders to signers.
- Web forms and payments
- Business Pro adds mobile-friendly web forms that feed a signing flow, payment collection at signing and bulk sending to many recipients.
- AI help for signers
- AI-generated summaries and a question-and-answer panel explain an agreement to signers, and AI can suggest where fields should go.
- Integrations and API
- Cloud storage and Microsoft 365 or Google Workspace links on every plan; the API and over 1,000 partner integrations start at Business Pro.
Zoho Sign
- Signature and approval workflows
- Set a signing order with reminders and an audit trail; paid plans add approver and manager steps, witnesses and delegated signing.
- Digital signature certificates
- Sign with Zoho's cloud certificate on every plan, or from Standard with your own USB token or PFX file and trusted providers.
- Automatic field placement
- AI-based detection and text tags add signer fields to a document, and a Zia AI assistant is included from Standard.
- SignForms and bulk send
- Enterprise turns templates into public signing forms, sends one document to many recipients and collects payment through Zoho Checkout.
- Signer verification
- From Standard, check signers by one-time password, government ID, knowledge-based questions or Stripe Identity, paid for in credits.
- Apps and cloud storage
- Apps for iOS, iPadOS, Android, macOS and Windows, with import and export to Zoho WorkDrive, OneDrive, Google Drive, Dropbox and Box.
Plans
Docusign
Personal$11
per month, annual plan billed monthly ($132 a year)
One user and 5 envelopes a month, with reusable templates, an audit trail and AI summaries for signers.
Standard$30
per user / month, annual plan billed monthly ($360 a year)
Up to 50 users and 100 envelopes per user a year, with shared templates, comments, custom branding and delegated signing.
Business Pro$45
per user / month, annual plan billed monthly ($540 a year)
Adds web forms, payment collection, bulk sending, conditional fields, locked templates and API access, still 100 envelopes per user a year.
EnhancedCustom
Sold through sales for more than 50 users: custom envelope limits, SSO, organization management and Salesforce document generation.
Zoho Sign
Free$0
Single user and 5 envelopes a month, with signature workflows, reminders, audit trail and Zoho's cloud signing certificate.
Standard$10
per user / month, billed yearly ($12 billed monthly)
25 envelopes per user a month, approval workflows, delegate and witness signing, AI field detection and app integrations.
Professional$16
per user / month, billed yearly ($20 billed monthly)
Unlimited envelopes and templates, branding, signer attachments, multi-language signing and reports.
Enterprise$22
per user / month, billed yearly ($28 billed monthly)
Adds bulk send, SignForms, in-person signing, conditional fields, payment collection, QES, APIs and 50 credits per user a month.
CustomCustom
Sold through sales for high-volume automated workflows, with custom envelope limits and user counts.
Ways to pay less
Docusign
- Annual discount
Save up to 33% on an annual plan
Docusign's pricing page says the annual plan billed monthly saves up to 33% against month-to-month billing, which has a lower envelope allowance.
- Annual discount
Lower price for paying the year upfront
Docusign's eSignature page lists Personal at $10, Standard at $25 and Business Pro at $40 per user a month when billed annually ($120, $300 and $480 a year).
Zoho Sign
- Annual discount
Save 20% with yearly billing
Zoho Sign's pricing page offers 20% off for yearly billing: Standard is $10 per user a month billed yearly against $12 monthly.
