FieldEdge vs ServiceBridge (2026): which should you pick?
As of Nov 12, 2026, ServiceBridge grades higher than FieldEdge: 2.0 against 1.8 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
ServiceBridge grades higher on value for money. They get the same grade on the free plan, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
FieldEdge
Field service software for HVAC, plumbing and electrical contractors
ServiceBridge
Field service scheduling, dispatch, invoicing and GPS tracking
Which one is for you
Pick FieldEdge if
- Fits if you run a home service company on QuickBooks and sell service agreements
- Works for shops that want pricebook-based quotes sent from the field
Look elsewhere if
- Skip it if you want a price listed, since every plan says Request Pricing
- Tight if you have a bigger crew, as mobile licences stop at 2 on Select, 4 on Premier and 6 on Elite
- Pricey if you want the proposal tool, marketing or customer portal, which cost extra on Select and Premier
- Watch out: warehouse inventory on Elite needs QuickBooks Desktop Enterprise with Advanced Inventory
- Not for you if you want a free trial, as none is on record
Pick ServiceBridge if
- Fits if you run HVAC, plumbing or pest control trucks and want a live map in the same tool
- Works for a small crew that wants arrival texts sent to customers
Look elsewhere if
- Tight if you need QuickBooks, because it only comes on Complete at $34.95 a user
- Pricey if your customers get lots of texts: SMS is a separate bundle at $15 a month per 1,000
- Skip it if you want to try before you pay, as no trial or free plan is listed
- Watch out: the page says these prices are for new customers only and doesn't say if they are monthly or yearly
How we grade them
| 1.8GPAFieldEdgeWeak | 2.0GPAServiceBridgeFair | |
|---|---|---|
| Value for money | CNo price is published, so there is nothing to set against the category's $35 to $99 spread and it sits in the ordinary band. Select, Premier and Elite all say Request Pricing. | B$24.95 a user is under the category's $35 cheaper-quarter line, so it sits in the cheap end, but the page says that is for new customers only and doesn't say if it is billed monthly or yearly. Texts cost extra on top. |
| Free plan and trial | FNo free plan and no trial on record, so nothing to try before paying. | FNo free plan and no trial on record, only a demo and a talk-to-sales route. |
| Features | CDispatching, scheduling, quotes and a pricebook, service agreements, payments and reporting. Proposal Pro, MarketingEdge, Academy and the customer portal are call-for-pricing add-ons on Select and Premier, and warehouse inventory on Elite only works with QuickBooks Desktop Enterprise. | CScheduling, dispatch, estimates, invoices and service agreements are covered, but QuickBooks and timesheets are Complete-only and payment by text needs Integrated Payments. |
| Ease of use | CNo store rating on record. Agreements, a pricebook and QuickBooks sync take setting up before dispatch pays off. | CNo store rating on record, and a scheduler, price book and agreements to set up before it works for a crew. |
| Platforms and integrations | BWeb, with QuickBooks, FleetSharp, Podium, Customer Lobby and FieldEdge Flat Rate connections. No desktop app, and the pages read show no phone platforms. | BWeb plus iPhone and Android apps and a live GPS map, but only one integration (QuickBooks) is listed and no desktop app. |
| Best for | HVAC, plumbing and electrical shops on QuickBooks | small trades firms wanting texting and GPS together |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: FieldEdge and ServiceBridge. How we grade
Where they differ
- FieldEdge also covers time tracking and business texting.
- ServiceBridge also covers workflow automation.
At a glance
| FieldEdge | ServiceBridge | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | $24.95 per user / month, billing period not stated |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | FieldEdge | ServiceBridge |
| Price read from | Not confirmed | servicebridge.com |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
FieldEdge
- No prices are published: Select, Premier and Elite all say Request Pricing.
- Mobile app licenses are capped per plan: 2 on Select, 4 on Premier and 6 on Elite.
- Proposal Pro, MarketingEdge, Academy and the Consumer Management Portal are Call for Pricing add-ons on Select and Premier; Elite includes them.
- Warehouse inventory management on Elite works only with QuickBooks Desktop Enterprise with Advanced Inventory.
ServiceBridge
- The page says published pricing is for new customers only and does not state whether prices are billed monthly or yearly.
- QuickBooks Online and timesheets are only in Complete; Enhanced and Essential have no QuickBooks sync.
- SMS is a separate bundle at $15 per month per 1,000 text messages on Enhanced and Complete.
- Text-to-pay, text estimates and payment workflows require Integrated Payments.
Key features
FieldEdge
- Dispatching and scheduling
- A central dispatch board, call booking and scheduling, with advanced dispatching on the Premier and Elite plans.
- Quotes and pricebook
- Single-option quotes on Select, multi-option quotes on Premier and Elite, and a flat-rate pricebook on every plan.
- Service agreements
- Basic agreements on Select and advanced service agreements on Premier and Elite.
- QuickBooks sync
- Sync with QuickBooks Online and Desktop is listed on all three plans.
- FieldEdge Payments
- Built-in card processing and invoicing, with on-site payment collection by technicians.
- Reporting
- Reports on every plan; Premier adds 10 saved reports and Elite unlimited saved reports.
ServiceBridge
- Scheduling and dispatch
- A smart scheduler and live map help dispatch work to technicians, with real-time vehicle location from the integrated GPS tracking.
- Work orders, estimates and invoices
- Digital work orders, estimates and invoices are created and completed from the mobile app, with guided photo and media capture in the field.
- Service agreements and recurring work
- Recurring jobs and service agreements are available on every plan, along with products, services and asset records.
- Customer communication
- Enhanced adds On My Way texts and arrival notices; Complete adds two-way messaging and work order, estimate and invoice reminders.
- Payments
- Integrated Payments enables text-to-pay and text estimates on the Complete plan, and the site describes on-site payment collection.
- Fleet tracking
- The vendor markets GPS fleet tracking, route optimization and geofencing alerts as part of its Field + Fleet offering.
Plans
FieldEdge
Pricing could not be confirmed. See fieldedge.com.
ServiceBridge
Essential$24.95
per user / month, billing period not stated
Customer management, smart scheduling and dispatch, estimates, invoices, work orders, mobile app, service agreements and live map.
Enhanced$29.95
per user / month, billing period not stated
Essential plus On My Way texts, job confirmations, toll-free number registration and technician arrival notifications.
Complete$34.95
per user / month, billing period not stated
Enhanced plus two-way messaging, reminders, QuickBooks Online and timesheets. Text-to-pay and text estimates need Integrated Payments.
Common questions
Which is cheaper, FieldEdge or ServiceBridge?
As of Nov 12, 2026, FieldEdge has no price we could confirm, and ServiceBridge starts at $24.95 per user / month, billing period not stated.
Which has a free plan, FieldEdge or ServiceBridge?
As of Nov 12, 2026, neither FieldEdge nor ServiceBridge has a free plan.
Which platforms do FieldEdge and ServiceBridge run on?
As of Nov 12, 2026, only ServiceBridge lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.
