Kickserv vs ServiceBridge (2026): which should you pick?
As of Nov 12, 2026, Kickserv grades higher than ServiceBridge: 2.4 against 2.0 out of 4.0.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
Kickserv grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Kickserv
Field service software with flat plans for 5, 10 or 20 users
ServiceBridge
Field service scheduling, dispatch, invoicing and GPS tracking
Which one is for you
Pick Kickserv if
- Fits if you're a team of up to 5 and want one flat bill instead of paying per head
- Works for plumbing, HVAC or landscaping crews whose books live in QuickBooks Online
Look elsewhere if
- Tight if you hire a sixth person, as Start stops at 5 users and Run is $119
- Watch out: anyone you add as an employee counts as a user toward that cap
- Pricey if you keep the books in QuickBooks Desktop, which needs Run plus $50 a month
- Skip it if you might cancel a yearly plan early, as annual subscriptions aren't refunded
- Not for you if you want online booking or custom templates: there's a contact form, and templates need Scale at $199
Pick ServiceBridge if
- Fits if you run HVAC, plumbing or pest control trucks and want a live map in the same tool
- Works for a small crew that wants arrival texts sent to customers
Look elsewhere if
- Tight if you need QuickBooks, because it only comes on Complete at $34.95 a user
- Pricey if your customers get lots of texts: SMS is a separate bundle at $15 a month per 1,000
- Skip it if you want to try before you pay, as no trial or free plan is listed
- Watch out: the page says these prices are for new customers only and doesn't say if they are monthly or yearly
How we grade them
| 2.4GPAKickservFair | 2.0GPAServiceBridgeFair | |
|---|---|---|
| Value for money | BStart is $60 a month billed yearly ($75 monthly) for up to 5 users, so a crew of three pays $60 in total. That's inside the cheapest quarter here, and processing $1,000 a month in online payments takes 5% off. | B$24.95 a user is under the category's $35 cheaper-quarter line, so it sits in the cheap end, but the page says that is for new customers only and doesn't say if it is billed monthly or yearly. Texts cost extra on top. |
| Free plan and trial | CA 30-day free trial, longer than most here. No free plan. | FNo free plan and no trial on record, only a demo and a talk-to-sales route. |
| Features | CEstimates with e-signature, a job planner, invoices with card, Apple Pay and Google Pay, a Customer Center, reminders and GPS time tracking. The basics, but the dispatch map waits for Run, and there's a contact form rather than online booking. | CScheduling, dispatch, estimates, invoices and service agreements are covered, but QuickBooks and timesheets are Complete-only and payment by text needs Integrated Payments. |
| Ease of use | CNo App Store rating on record for it. Getting going means setting up the planner, reminders and QuickBooks sync, which is ordinary for this category. | CNo store rating on record, and a scheduler, price book and agreements to set up before it works for a crew. |
| Platforms and integrations | BWeb, iPhone and Android, with QuickBooks Online and Desktop, Stripe, Mailchimp, Podium and Customer Lobby, plus an open API. No desktop app. | BWeb plus iPhone and Android apps and a live GPS map, but only one integration (QuickBooks) is listed and no desktop app. |
| Best for | small service teams on a flat monthly price | small trades firms wanting texting and GPS together |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Kickserv and ServiceBridge. How we grade
Price against what you get
Kickserv starts at $60 a month and scores 2.3 out of 4 on features, ease of use and platforms. ServiceBridge starts at $24.95 a month for each person and scores 2.3.
They score the same, and ServiceBridge starts $35.05 a month lower. Of the other field service apps on the chart, 9 score higher than Kickserv for less, and 1 scores higher than ServiceBridge for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Kickserv also covers time tracking and expense tracking.
- ServiceBridge also covers workflow automation.
At a glance
| Kickserv | ServiceBridge | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $60 per month for up to 5 users, billed annually ($75 billed monthly) | $24.95 per user / month, billing period not stated |
| Free plan | None | None |
| Free trial | 30-day free trial | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Kickserv | ServiceBridge |
| Price read from | kickserv.com | servicebridge.com |
| Checked | Oct 18, 2026 | Nov 12, 2026 |
Worth knowing
Kickserv
- Plans cap users at 5, 10 and 20, and anyone added as an employee counts as a user.
- QuickBooks Desktop sync needs Run or Scale and costs $50 a month extra.
- Dispatch mapping, GPS check-ins and custom reports start on Run; custom templates and reviews need Scale.
- Annual subscriptions are not refunded; a monthly one is refunded only if the account was not used after renewal.
ServiceBridge
- The page says published pricing is for new customers only and does not state whether prices are billed monthly or yearly.
- QuickBooks Online and timesheets are only in Complete; Enhanced and Essential have no QuickBooks sync.
- SMS is a separate bundle at $15 per month per 1,000 text messages on Enhanced and Complete.
- Text-to-pay, text estimates and payment workflows require Integrated Payments.
Key features
Kickserv
- Estimates and pipeline
- Build estimates and send them by text or email for signature approval, with a customer pipeline that shows which opportunities are still open.
- Job scheduling
- The Planner schedules jobs for the team, and each job holds notifications, expenses, photos, documents and notes.
- Invoices and online payments
- Send invoices by text or email, see when customers open them, and collect by card, Apple Pay or Google Pay, with payments synced to QuickBooks.
- Customer Center
- Customers track job progress and pay in a self-service Customer Center, and automatic email and text reminders go out before visits.
- Mobile app for technicians
- The iOS and Android app shows each technician's schedule and handles GPS and time tracking, digital signatures and card payments on site.
- Reports and dispatch mapping
- Every plan has 20+ business reports; Run adds a dispatch map, GPS check-ins, custom data fields and a custom report builder.
ServiceBridge
- Scheduling and dispatch
- A smart scheduler and live map help dispatch work to technicians, with real-time vehicle location from the integrated GPS tracking.
- Work orders, estimates and invoices
- Digital work orders, estimates and invoices are created and completed from the mobile app, with guided photo and media capture in the field.
- Service agreements and recurring work
- Recurring jobs and service agreements are available on every plan, along with products, services and asset records.
- Customer communication
- Enhanced adds On My Way texts and arrival notices; Complete adds two-way messaging and work order, estimate and invoice reminders.
- Payments
- Integrated Payments enables text-to-pay and text estimates on the Complete plan, and the site describes on-site payment collection.
- Fleet tracking
- The vendor markets GPS fleet tracking, route optimization and geofencing alerts as part of its Field + Fleet offering.
Plans
Kickserv
Start$60
per month for up to 5 users, billed annually ($75 billed monthly)
Contact form, automated email and text reminders, 20+ reports, time and expense tracking, and QuickBooks Online sync.
Run$119
per month for up to 10 users, billed annually ($149 billed monthly)
Adds dispatch mapping, GPS check-ins, custom fields and custom reports. QuickBooks Desktop sync is available for $50 a month more.
Scale$199
per month for up to 20 users, billed annually ($249 billed monthly)
Adds custom templates and reviews for businesses with more technicians in the field.
ServiceBridge
Essential$24.95
per user / month, billing period not stated
Customer management, smart scheduling and dispatch, estimates, invoices, work orders, mobile app, service agreements and live map.
Enhanced$29.95
per user / month, billing period not stated
Essential plus On My Way texts, job confirmations, toll-free number registration and technician arrival notifications.
Complete$34.95
per user / month, billing period not stated
Enhanced plus two-way messaging, reminders, QuickBooks Online and timesheets. Text-to-pay and text estimates need Integrated Payments.
Ways to pay less
Kickserv
- Annual discount
Save 20% with an annual subscription
Yearly billing lowers Start from $75 to $60 a month, Run from $149 to $119 and Scale from $249 to $199.
- Other savings
Kickserv Kickback: 5% off for online payment volume
Accounts that process at least $1,000 (Start), $2,000 (Run) or $3,000 (Scale) a month in online payments get 5% off their subscription fee.
ServiceBridge
No public discounts listed.
Common questions
Which is cheaper, Kickserv or ServiceBridge?
As of Nov 12, 2026, Kickserv starts at $60 per month for up to 5 users, billed annually ($75 billed monthly), and ServiceBridge starts at $24.95 per user / month, billing period not stated. One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, Kickserv or ServiceBridge?
As of Nov 12, 2026, neither Kickserv nor ServiceBridge has a free plan. Kickserv has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.