ServiceBridge vs Workiz (2026): which should you pick?
As of Nov 12, 2026, Workiz grades higher than ServiceBridge: 2.6 against 2.0 out of 4.0.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
ServiceBridge grades higher on value for money. Workiz grades higher on the free plan, features and ease of use. They get the same grade on platforms.
Price, platforms and features side by side. The table says where each price was read and when.
ServiceBridge
Field service scheduling, dispatch, invoicing and GPS tracking
From $24.95/mo
Workiz
Field service software with a built-in phone system and AI answering
Free trial
Which one is for you
Pick ServiceBridge if
- Fits if you run HVAC, plumbing or pest control trucks and want a live map in the same tool
- Works for a small crew that wants arrival texts sent to customers
Look elsewhere if
- Tight if you need QuickBooks, because it only comes on Complete at $34.95 a user
- Pricey if your customers get lots of texts: SMS is a separate bundle at $15 a month per 1,000
- Skip it if you want to try before you pay, as no trial or free plan is listed
- Watch out: the page says these prices are for new customers only and doesn't say if they are monthly or yearly
Pick Workiz if
- Fits if most of your jobs come in by phone and missed calls cost you work
- Works for locksmith, garage door and appliance repair businesses that track which ads made the phone ring
Look elsewhere if
- Skip it if you want a price before you talk to anyone, as every plan says request pricing
- Tight if you need service plans, inventory or multi-day jobs, as they're Ultimate only
- Not for you if you want a long trial, since you get 7 days
- Watch out: Zapier and the open API are Ultimate only, and Standard caps automations at 5
- Watch out: card readers are sold separately, and QuickBooks Online is the only accounting link listed
How we grade them
| 2.0GPAServiceBridgeFair | 2.6GPAWorkizGood | |
|---|---|---|
| Value for money | B$24.95 a user is under the category's $35 cheaper-quarter line, so it sits in the cheap end, but the page says that is for new customers only and doesn't say if it is billed monthly or yearly. Texts cost extra on top. | CStandard, Pro and Ultimate all say request pricing, so there's no figure for a crew of three. The FAQ says paying yearly saves $400 or more, but not on what. No published price is a C by our rule. |
| Free plan and trial | FNo free plan and no trial on record, only a demo and a talk-to-sales route. | CA 7-day trial with all features and no card needed. That's the shortest trial in this category, and there's no free plan. |
| Features | CScheduling, dispatch, estimates, invoices and service agreements are covered, but QuickBooks and timesheets are Complete-only and payment by text needs Integrated Payments. | BScheduling and dispatch with live locations, estimates with three tiered options, deposits, financing and Tap to Pay, plus a built-in phone system and AI answering that several rivals sell as add-ons. Service plans, inventory and multi-day jobs need Ultimate though. |
| Ease of use | CNo store rating on record, and a scheduler, price book and agreements to set up before it works for a crew. | B4.6 from 2,191 App Store ratings. Automations are capped at 5 on Standard, so a lot of the automatic follow-ups wait for the bigger plans. |
| Platforms and integrations | BWeb plus iPhone and Android apps and a live GPS map, but only one integration (QuickBooks) is listed and no desktop app. | BWeb, iPhone and Android, but the listing names only QuickBooks Online and Zapier, and Zapier and the open API need Ultimate. Thin for this category, and no desktop app. |
| Best for | small trades firms wanting texting and GPS together | phone-heavy trades like locksmiths and garage doors |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: ServiceBridge and Workiz. How we grade
Where they differ
- ServiceBridge also covers workflow automation and reports.
- Workiz also covers business phone line, business texting and call tracking.
In commonWebiOSAndroidInvoicingJob schedulingQuotes and estimates
At a glance
| ServiceBridge | Workiz | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | $24.95 per user / month, billing period not stated | Not published |
| Free plan | None | None |
| Free trial | None listed | 7-day free trial with all features, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | ServiceBridge | Workiz Inc. |
| Price read from | servicebridge.com | Not confirmed |
| Checked | Nov 12, 2026 | Oct 18, 2026 |
Worth knowing
ServiceBridge
- The page says published pricing is for new customers only and does not state whether prices are billed monthly or yearly.
- QuickBooks Online and timesheets are only in Complete; Enhanced and Essential have no QuickBooks sync.
- SMS is a separate bundle at $15 per month per 1,000 text messages on Enhanced and Complete.
- Text-to-pay, text estimates and payment workflows require Integrated Payments.
Workiz
- No prices are published: Standard, Pro and Ultimate all say request pricing, though the FAQ says annual billing saves $400 or more.
- Service plans, inventory, multi-day jobs, the open API and Zapier are only on Ultimate.
- Card readers are sold separately, and the free trial lasts only 7 days.
Key features
ServiceBridge
- Scheduling and dispatch
- A smart scheduler and live map help dispatch work to technicians, with real-time vehicle location from the integrated GPS tracking.
- Work orders, estimates and invoices
- Digital work orders, estimates and invoices are created and completed from the mobile app, with guided photo and media capture in the field.
- Service agreements and recurring work
- Recurring jobs and service agreements are available on every plan, along with products, services and asset records.
- Customer communication
- Enhanced adds On My Way texts and arrival notices; Complete adds two-way messaging and work order, estimate and invoice reminders.
- Payments
- Integrated Payments enables text-to-pay and text estimates on the Complete plan, and the site describes on-site payment collection.
- Fleet tracking
- The vendor markets GPS fleet tracking, route optimization and geofencing alerts as part of its Field + Fleet offering.
Workiz
- Scheduling and dispatch
- A drag-and-drop calendar assigns technicians to jobs, with fleet and team location tracking; Pro adds Genius Scheduling to book and place jobs automatically.
- Built-in phone system
- Every plan includes a local number, call flows, call recording and masking, two-way texting and ad tracking that ties calls to their source.
- AI answering
- Genius Answering picks up calls and replies to email, text and web form leads in English, Spanish or French, and can transfer live to your team.
- Estimates and payments
- Send good-better-best estimates, take deposits and online payments, offer consumer financing, and accept cards by Tap to Pay or a card reader.
- Automations and marketing
- Automations are capped at 5 on Standard, 10 on Pro and 30 on Ultimate; Genius Marketing sends email and text campaigns and manages reviews.
- Service plans and inventory
- Ultimate adds service plans, sales proposals, inventory, purchase orders, equipment tracking, flat-rate pricing, multi-day jobs and the open API.
Plans
ServiceBridge
Essential$24.95
per user / month, billing period not stated
Customer management, smart scheduling and dispatch, estimates, invoices, work orders, mobile app, service agreements and live map.
Enhanced$29.95
per user / month, billing period not stated
Essential plus On My Way texts, job confirmations, toll-free number registration and technician arrival notifications.
Complete$34.95
per user / month, billing period not stated
Enhanced plus two-way messaging, reminders, QuickBooks Online and timesheets. Text-to-pay and text estimates need Integrated Payments.
Workiz
Pricing could not be confirmed. See workiz.com.
Common questions
Which is cheaper, ServiceBridge or Workiz?
As of Nov 12, 2026, ServiceBridge starts at $24.95 per user / month, billing period not stated, and Workiz has no price we could confirm.
Which has a free plan, ServiceBridge or Workiz?
As of Nov 12, 2026, neither ServiceBridge nor Workiz has a free plan. Workiz has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.