ServiceBridge vs ServiceTitan (2026): which should you pick?
As of Nov 12, 2026, ServiceBridge grades higher than ServiceTitan: 2.0 against 1.8 out of 4.0.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
ServiceBridge grades higher on value for money and ease of use. ServiceTitan grades higher on features. They get the same grade on the free plan and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
ServiceBridge
Field service scheduling, dispatch, invoicing and GPS tracking
ServiceTitan
Field service platform for residential and commercial trades
Which one is for you
Pick ServiceBridge if
- Fits if you run HVAC, plumbing or pest control trucks and want a live map in the same tool
- Works for a small crew that wants arrival texts sent to customers
Look elsewhere if
- Tight if you need QuickBooks, because it only comes on Complete at $34.95 a user
- Pricey if your customers get lots of texts: SMS is a separate bundle at $15 a month per 1,000
- Skip it if you want to try before you pay, as no trial or free plan is listed
- Watch out: the page says these prices are for new customers only and doesn't say if they are monthly or yearly
Pick ServiceTitan if
- Fits if you run an HVAC or plumbing firm with office staff, several technicians and maintenance memberships
- Works for companies that keep their books in NetSuite, Sage Intacct or Acumatica
Look elsewhere if
- Skip it if you want to see a price or try it before you talk to sales
- Not for you if you're a small crew wanting something you can set up yourself this week
- Pricey if you also want AI agents, a contact center or fleet tracking, which are sold on top of a package
- Watch out: the technician app averages 3.46 from 5,310 App Store ratings, with 1,657 one-star ratings
- Watch out: every package is priced per technician, so the bill grows with each tech you add
How we grade them
| 2.0GPAServiceBridgeFair | 1.8GPAServiceTitanWeak | |
|---|---|---|
| Value for money | B$24.95 a user is under the category's $35 cheaper-quarter line, so it sits in the cheap end, but the page says that is for new customers only and doesn't say if it is billed monthly or yearly. Texts cost extra on top. | CNo price is published: Starter, Essentials and The Works are priced per technician after a demo, so there's no figure for a crew of three. With nothing to compare, that's a C by our rule, and AI, contact centre and fleet tools cost extra on top. |
| Free plan and trial | FNo free plan and no trial on record, only a demo and a talk-to-sales route. | FNo free plan, no free trial and no self-serve sign-up. Buying starts with a sales demo, so there's no way to try it on your own. |
| Features | CScheduling, dispatch, estimates, invoices and service agreements are covered, but QuickBooks and timesheets are Complete-only and payment by text needs Integrated Payments. | BCall booking with recording, a dispatch board, a shared pricebook, on-site estimates, memberships, invoicing, payroll, commissions and ad tracking that ties spend to revenue, plus an offline field app. It covers the whole job. |
| Ease of use | CNo store rating on record, and a scheduler, price book and agreements to set up before it works for a crew. | DThe ServiceTitan Field app averages 3.46 from 5,310 App Store ratings, the lowest in this category, with 1,657 one-star ratings. Getting started also means a demo and a package fitted by sales. |
| Platforms and integrations | BWeb plus iPhone and Android apps and a live GPS map, but only one integration (QuickBooks) is listed and no desktop app. | BWeb, iPhone and Android, with QuickBooks Online and Desktop, Xero, NetSuite, Sage Intacct, Acumatica, Viewpoint Vista and Sage 50. A long accounting list, but no desktop app. |
| Best for | small trades firms wanting texting and GPS together | established HVAC and plumbing firms with an office |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: ServiceBridge and ServiceTitan. How we grade
Where they differ
- ServiceBridge also covers workflow automation.
- ServiceTitan also covers call tracking.
At a glance
| ServiceBridge | ServiceTitan | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | $24.95 per user / month, billing period not stated | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | ServiceBridge | ServiceTitan, Inc. |
| Price read from | servicebridge.com | Not confirmed |
| Checked | Nov 12, 2026 | Oct 18, 2026 |
Worth knowing
ServiceBridge
- The page says published pricing is for new customers only and does not state whether prices are billed monthly or yearly.
- QuickBooks Online and timesheets are only in Complete; Enhanced and Essential have no QuickBooks sync.
- SMS is a separate bundle at $15 per month per 1,000 text messages on Enhanced and Complete.
- Text-to-pay, text estimates and payment workflows require Integrated Payments.
ServiceTitan
- No prices are published: the Starter, Essentials and The Works packages are priced per technician after a demo request.
- There is no free trial or self-serve sign-up; buying starts with a sales demo.
- AI agents, contact center, fleet and marketing tools are sold as separate Pro products on top of a package.
Key features
ServiceBridge
- Scheduling and dispatch
- A smart scheduler and live map help dispatch work to technicians, with real-time vehicle location from the integrated GPS tracking.
- Work orders, estimates and invoices
- Digital work orders, estimates and invoices are created and completed from the mobile app, with guided photo and media capture in the field.
- Service agreements and recurring work
- Recurring jobs and service agreements are available on every plan, along with products, services and asset records.
- Customer communication
- Enhanced adds On My Way texts and arrival notices; Complete adds two-way messaging and work order, estimate and invoice reminders.
- Payments
- Integrated Payments enables text-to-pay and text estimates on the Complete plan, and the site describes on-site payment collection.
- Fleet tracking
- The vendor markets GPS fleet tracking, route optimization and geofencing alerts as part of its Field + Fleet offering.
ServiceTitan
- Call booking and dispatch
- Office staff book jobs from incoming calls, which are recorded, and a drag-and-drop dispatch board assigns technicians and tracks them en route.
- Pricebook and mobile estimates
- Technicians build estimates on site from a shared pricebook, with automated checklists that prompt them through each stage of a job.
- Memberships and invoicing
- Sell and track customizable maintenance memberships, invoice from the field, take payments and offer customers financing.
- Payroll, commissions and reports
- Payroll management and commission tracking sit beside reports on closing rates, booked jobs and each technician's results; The Works adds configurable payroll.
- Marketing attribution
- Campaign tracking ties ad spend to the calls and revenue it brings in, so you can see which ads pay for themselves.
- Offline field app
- A native iOS and Android app for phones and tablets works offline, so technicians can run jobs, estimates and payments without signal.
Plans
ServiceBridge
Essential$24.95
per user / month, billing period not stated
Customer management, smart scheduling and dispatch, estimates, invoices, work orders, mobile app, service agreements and live map.
Enhanced$29.95
per user / month, billing period not stated
Essential plus On My Way texts, job confirmations, toll-free number registration and technician arrival notifications.
Complete$34.95
per user / month, billing period not stated
Enhanced plus two-way messaging, reminders, QuickBooks Online and timesheets. Text-to-pay and text estimates need Integrated Payments.
ServiceTitan
Pricing could not be confirmed. See servicetitan.com.
Common questions
Which is cheaper, ServiceBridge or ServiceTitan?
As of Nov 12, 2026, ServiceBridge starts at $24.95 per user / month, billing period not stated, and ServiceTitan has no price we could confirm.
Which has a free plan, ServiceBridge or ServiceTitan?
As of Nov 12, 2026, neither ServiceBridge nor ServiceTitan has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.
