FieldEdge vs Service Fusion (2026): which should you pick?
As of Nov 12, 2026, FieldEdge and Service Fusion share a 1.8 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on whether you care more about value for money, where FieldEdge grades higher, or ease of use, where Service Fusion does.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
They get the same grade on the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
FieldEdge
Field service software for HVAC, plumbing and electrical contractors
Service Fusion
Field service software with flat pricing and unlimited users
Which one is for you
Pick FieldEdge if
- Fits if you run a home service company on QuickBooks and sell service agreements
- Works for shops that want pricebook-based quotes sent from the field
Look elsewhere if
- Skip it if you want a price listed, since every plan says Request Pricing
- Tight if you have a bigger crew, as mobile licences stop at 2 on Select, 4 on Premier and 6 on Elite
- Pricey if you want the proposal tool, marketing or customer portal, which cost extra on Select and Premier
- Watch out: warehouse inventory on Elite needs QuickBooks Desktop Enterprise with Advanced Inventory
- Not for you if you want a free trial, as none is on record
Pick Service Fusion if
- Fits if you have lots of technicians and office staff and want one bill instead of per-seat pricing
- Works for HVAC and plumbing firms whose books live in QuickBooks Desktop
Look elsewhere if
- Pricey if you're a crew of three: even one technician pays $208 a month, charged as one yearly payment
- Skip it if you want to try before you buy, as there's no free trial, only a demo
- Tight if you need job photos, job costing or inventory, which mean add-ons or Plus at $325
- Watch out: GPS fleet tracking and ServiceCall.ai are add-ons on every plan, with no price shown
- Not for you if you want e-sign, a customer portal or recurring invoicing without paying for Pro at $533 a month
How we grade them
| 1.8GPAFieldEdgeWeak | 1.8GPAService FusionWeak | |
|---|---|---|
| Value for money | CNo price is published, so there is nothing to set against the category's $35 to $99 spread and it sits in the ordinary band. Select, Premier and Elite all say Request Pricing. | DStarter is $208 a month billed yearly ($245 monthly) with unlimited users, so a crew of three pays $208, more than most tools here. Job photos, job costing and inventory are add-ons until Plus at $325. It does get cheaper per head as you grow. |
| Free plan and trial | FNo free plan and no trial on record, so nothing to try before paying. | FNo free plan and no free trial, just a demo. You'd be paying from the first month. |
| Features | CDispatching, scheduling, quotes and a pricebook, service agreements, payments and reporting. Proposal Pro, MarketingEdge, Academy and the customer portal are call-for-pricing add-ons on Select and Premier, and warehouse inventory on Elite only works with QuickBooks Desktop Enterprise. | CEstimates with options, scheduling and dispatch, invoicing, payments and QuickBooks sync on every plan. But on Starter, job photos, job costing, inventory, e-sign, the customer portal and recurring invoicing are all paid add-ons, which is a real gap. |
| Ease of use | CNo store rating on record. Agreements, a pricebook and QuickBooks sync take setting up before dispatch pays off. | B4.6 from 1,420 App Store ratings for the technician app, which puts each day's jobs on a phone in the field. |
| Platforms and integrations | BWeb, with QuickBooks, FleetSharp, Podium, Customer Lobby and FieldEdge Flat Rate connections. No desktop app, and the pages read show no phone platforms. | BWeb, iPhone and Android, with QuickBooks Online and Desktop, Gusto, Profit Rhino, Customer Lobby, pulseM and LiveSwitch, plus an open API on Pro. No desktop app. |
| Best for | HVAC, plumbing and electrical shops on QuickBooks | bigger trade teams on one flat bill |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: FieldEdge and Service Fusion. How we grade
Where they differ
- FieldEdge also covers time tracking, reports and business texting.
- Service Fusion also covers business phone line and inventory.
At a glance
| FieldEdge | Service Fusion | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | $208 per month for unlimited users, billed annually ($245 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | FieldEdge | Service Fusion |
| Price read from | Not confirmed | servicefusion.com |
| Checked | Nov 12, 2026 | Oct 18, 2026 |
Worth knowing
FieldEdge
- No prices are published: Select, Premier and Elite all say Request Pricing.
- Mobile app licenses are capped per plan: 2 on Select, 4 on Premier and 6 on Elite.
- Proposal Pro, MarketingEdge, Academy and the Consumer Management Portal are Call for Pricing add-ons on Select and Premier; Elite includes them.
- Warehouse inventory management on Elite works only with QuickBooks Desktop Enterprise with Advanced Inventory.
Service Fusion
- Even one technician pays the flat entry price of $208 a month billed annually; there is no per-user plan or free trial.
- On Starter, job photos, inventory, job costing, e-sign documents, the customer portal and recurring invoicing are paid add-ons.
- GPS fleet tracking and ServiceCall.ai are add-ons on every plan, with no price on the pricing page.
- Annual plans are charged as one payment at sign-up; monthly plans have no contract.
Key features
FieldEdge
- Dispatching and scheduling
- A central dispatch board, call booking and scheduling, with advanced dispatching on the Premier and Elite plans.
- Quotes and pricebook
- Single-option quotes on Select, multi-option quotes on Premier and Elite, and a flat-rate pricebook on every plan.
- Service agreements
- Basic agreements on Select and advanced service agreements on Premier and Elite.
- QuickBooks sync
- Sync with QuickBooks Online and Desktop is listed on all three plans.
- FieldEdge Payments
- Built-in card processing and invoicing, with on-site payment collection by technicians.
- Reporting
- Reports on every plan; Premier adds 10 saved reports and Elite unlimited saved reports.
Service Fusion
- Estimates and jobs
- Build estimates with several options for the customer, turn them into jobs, and keep every customer's records and job history in one place.
- Scheduling and dispatch
- Schedule and dispatch technicians from the office, with text alerts to customers; the technician app shows jobs on a phone in the field.
- Invoicing and payments
- Invoice from the office or the field and take payments through Service Fusion Payments, powered by PaySimple; Pro adds progress and recurring billing.
- Job costing and inventory
- Plus tracks the cost of each job and the stock you carry; on Starter both are add-ons.
- QuickBooks sync
- Sync with QuickBooks Online or QuickBooks Desktop on every plan, so jobs, invoices and payments are not entered twice.
- Fleet GPS and AI calls
- GPS fleet tracking reports trips, distance, idle time and driving behavior, and ServiceCall.ai adds an AI phone system; both are add-ons.
Plans
FieldEdge
Pricing could not be confirmed. See fieldedge.com.
Service Fusion
Starter$208
per month for unlimited users, billed annually ($245 billed monthly)
Estimates with options, scheduling and dispatch, invoicing, payments, QuickBooks sync, project management, reports and text alerts.
Plus$325
per month for unlimited users, billed annually ($382 billed monthly)
Adds job photo uploads, inventory management, job costing and integrated voice and text.
Pro$533
per month for unlimited users, billed annually ($627 billed monthly)
Adds the open API, custom and e-sign documents, a customer web portal, and progress and recurring invoicing.
Ways to pay less
FieldEdge
No public discounts listed.
Service Fusion
- Annual discount
Save 15% with annual billing
Yearly billing lowers Starter from $245 to $208 a month, Plus from $382 to $325 and Pro from $627 to $533, charged as one payment at sign-up.
Common questions
Which is cheaper, FieldEdge or Service Fusion?
As of Nov 12, 2026, FieldEdge has no price we could confirm, and Service Fusion starts at $208 per month for unlimited users, billed annually ($245 billed monthly).
Which has a free plan, FieldEdge or Service Fusion?
As of Nov 12, 2026, neither FieldEdge nor Service Fusion has a free plan.
Which platforms do FieldEdge and Service Fusion run on?
As of Nov 12, 2026, only Service Fusion lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.