FieldEdge vs ServiceTitan (2026): which should you pick?
As of Nov 12, 2026, FieldEdge and ServiceTitan share a 1.8 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on whether you care more about ease of use, where FieldEdge grades higher, or features, where ServiceTitan does.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
They get the same grade on value for money, the free plan and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
FieldEdge
Field service software for HVAC, plumbing and electrical contractors
Paid
ServiceTitan
Field service platform for residential and commercial trades
Paid
Which one is for you
Pick FieldEdge if
- Fits if you run a home service company on QuickBooks and sell service agreements
- Works for shops that want pricebook-based quotes sent from the field
Look elsewhere if
- Skip it if you want a price listed, since every plan says Request Pricing
- Tight if you have a bigger crew, as mobile licences stop at 2 on Select, 4 on Premier and 6 on Elite
- Pricey if you want the proposal tool, marketing or customer portal, which cost extra on Select and Premier
- Watch out: warehouse inventory on Elite needs QuickBooks Desktop Enterprise with Advanced Inventory
- Not for you if you want a free trial, as none is on record
Pick ServiceTitan if
- Fits if you run an HVAC or plumbing firm with office staff, several technicians and maintenance memberships
- Works for companies that keep their books in NetSuite, Sage Intacct or Acumatica
Look elsewhere if
- Skip it if you want to see a price or try it before you talk to sales
- Not for you if you're a small crew wanting something you can set up yourself this week
- Pricey if you also want AI agents, a contact center or fleet tracking, which are sold on top of a package
- Watch out: the technician app averages 3.46 from 5,310 App Store ratings, with 1,657 one-star ratings
- Watch out: every package is priced per technician, so the bill grows with each tech you add
How we grade them
| 1.8GPAFieldEdgeWeak | 1.8GPAServiceTitanWeak | |
|---|---|---|
| Value for money | CNo price is published, so there is nothing to set against the category's $35 to $99 spread and it sits in the ordinary band. Select, Premier and Elite all say Request Pricing. | CNo price is published: Starter, Essentials and The Works are priced per technician after a demo, so there's no figure for a crew of three. With nothing to compare, that's a C by our rule, and AI, contact centre and fleet tools cost extra on top. |
| Free plan and trial | FNo free plan and no trial on record, so nothing to try before paying. | FNo free plan, no free trial and no self-serve sign-up. Buying starts with a sales demo, so there's no way to try it on your own. |
| Features | CDispatching, scheduling, quotes and a pricebook, service agreements, payments and reporting. Proposal Pro, MarketingEdge, Academy and the customer portal are call-for-pricing add-ons on Select and Premier, and warehouse inventory on Elite only works with QuickBooks Desktop Enterprise. | BCall booking with recording, a dispatch board, a shared pricebook, on-site estimates, memberships, invoicing, payroll, commissions and ad tracking that ties spend to revenue, plus an offline field app. It covers the whole job. |
| Ease of use | CNo store rating on record. Agreements, a pricebook and QuickBooks sync take setting up before dispatch pays off. | DThe ServiceTitan Field app averages 3.46 from 5,310 App Store ratings, the lowest in this category, with 1,657 one-star ratings. Getting started also means a demo and a package fitted by sales. |
| Platforms and integrations | BWeb, with QuickBooks, FleetSharp, Podium, Customer Lobby and FieldEdge Flat Rate connections. No desktop app, and the pages read show no phone platforms. | BWeb, iPhone and Android, with QuickBooks Online and Desktop, Xero, NetSuite, Sage Intacct, Acumatica, Viewpoint Vista and Sage 50. A long accounting list, but no desktop app. |
| Best for | HVAC, plumbing and electrical shops on QuickBooks | established HVAC and plumbing firms with an office |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: FieldEdge and ServiceTitan. How we grade
Where they differ
- FieldEdge also covers time tracking and business texting.
- ServiceTitan also covers call tracking.
In commonWebInvoicingReportsJob schedulingQuotes and estimates
At a glance
| FieldEdge | ServiceTitan | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | FieldEdge | ServiceTitan, Inc. |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 12, 2026 | Oct 18, 2026 |
Worth knowing
FieldEdge
- No prices are published: Select, Premier and Elite all say Request Pricing.
- Mobile app licenses are capped per plan: 2 on Select, 4 on Premier and 6 on Elite.
- Proposal Pro, MarketingEdge, Academy and the Consumer Management Portal are Call for Pricing add-ons on Select and Premier; Elite includes them.
- Warehouse inventory management on Elite works only with QuickBooks Desktop Enterprise with Advanced Inventory.
ServiceTitan
- No prices are published: the Starter, Essentials and The Works packages are priced per technician after a demo request.
- There is no free trial or self-serve sign-up; buying starts with a sales demo.
- AI agents, contact center, fleet and marketing tools are sold as separate Pro products on top of a package.
Key features
FieldEdge
- Dispatching and scheduling
- A central dispatch board, call booking and scheduling, with advanced dispatching on the Premier and Elite plans.
- Quotes and pricebook
- Single-option quotes on Select, multi-option quotes on Premier and Elite, and a flat-rate pricebook on every plan.
- Service agreements
- Basic agreements on Select and advanced service agreements on Premier and Elite.
- QuickBooks sync
- Sync with QuickBooks Online and Desktop is listed on all three plans.
- FieldEdge Payments
- Built-in card processing and invoicing, with on-site payment collection by technicians.
- Reporting
- Reports on every plan; Premier adds 10 saved reports and Elite unlimited saved reports.
ServiceTitan
- Call booking and dispatch
- Office staff book jobs from incoming calls, which are recorded, and a drag-and-drop dispatch board assigns technicians and tracks them en route.
- Pricebook and mobile estimates
- Technicians build estimates on site from a shared pricebook, with automated checklists that prompt them through each stage of a job.
- Memberships and invoicing
- Sell and track customizable maintenance memberships, invoice from the field, take payments and offer customers financing.
- Payroll, commissions and reports
- Payroll management and commission tracking sit beside reports on closing rates, booked jobs and each technician's results; The Works adds configurable payroll.
- Marketing attribution
- Campaign tracking ties ad spend to the calls and revenue it brings in, so you can see which ads pay for themselves.
- Offline field app
- A native iOS and Android app for phones and tablets works offline, so technicians can run jobs, estimates and payments without signal.
Plans
FieldEdge
Pricing could not be confirmed. See fieldedge.com.
ServiceTitan
Pricing could not be confirmed. See servicetitan.com.
Common questions
Which is cheaper, FieldEdge or ServiceTitan?
As of Nov 12, 2026, FieldEdge has no price we could confirm, and ServiceTitan has no price we could confirm.
Which has a free plan, FieldEdge or ServiceTitan?
As of Nov 12, 2026, neither FieldEdge nor ServiceTitan has a free plan.
Which platforms do FieldEdge and ServiceTitan run on?
As of Nov 12, 2026, only ServiceTitan lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.