Gainsight PX vs WalkMe (2026): which should you pick?
As of Nov 13, 2026, Gainsight PX and WalkMe share a 1.8 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on whether you care more about the free plan, where Gainsight PX grades higher, or features, where WalkMe does.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
They get the same grade on value for money, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Gainsight PX
Product analytics and in-app engagement from Gainsight
Free trial
Which one is for you
Pick Gainsight PX if
- Fits if you run a software product and want analytics plus in-app messages together
- Works for companies already on other Gainsight tools
Look elsewhere if
- Skip it if you need a price: you request one
- Tight if you want a known trial: the length isn't stated
- Not for you if you want a solo-friendly tool, as it's aimed at product teams
- Watch out: the pricing page also lists separate customer success and education plans
Pick WalkMe if
- Fits if you roll out company software to a large number of employees
- Works for teams that want adoption analytics next to in-app help
Look elsewhere if
- Skip it if you want a price before talking to sales, as none is published
- Not for you if you want to try before you buy, as no trial is mentioned
- Watch out: SAP GUI support covers Windows version 7.70 and up only
- Watch out: the US and EU data centres each support different features
How we grade them
| 1.8GPAGainsight PXWeak | 1.8GPAWalkMeWeak | |
|---|---|---|
| Value for money | CNo price is published; the page offers a price request. With nothing to compare, it sits in the middle. | CNo price is published; the pricing page leads to a quote request, so it sits in the middle until a number shows up. |
| Free plan and trial | DA free trial is offered, but its length and card terms aren't stated on the pages we read, so we can't count it as a card-free trial. | FNo free plan and no trial are mentioned on the pricing page. |
| Features | CProduct analytics, in-app engagement, email, surveys and segmentation. | BGuides, tooltips and tours, flow analytics, surveys, an authoring tool and enterprise controls such as SSO and activity logs. The listing names no gap in the core work. |
| Ease of use | CNo rating on record. It's built for companies with a product team, used through a browser dashboard. | CNo store rating on record, and rolling it out means building guides and connecting it to your apps, so there is a learning curve. |
| Platforms and integrations | CWeb only. The listing names no integrations. | CA web layer over other apps, with only SAP, AWS, Azure Blob and Google Cloud listed as integrations. No desktop or phone app of its own is listed. |
| Best for | product analytics and in-app messages from Gainsight | in-app guidance for big company software rollouts |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Gainsight PX and WalkMe. How we grade
Where they differ
- Gainsight PX also covers reports.
- WalkMe also covers no-code and chatbots.
In commonWebWorkflow automationSurveysDashboards
At a glance
| Gainsight PX | WalkMe | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | A free trial is offered ('Try PX for Free'); its length is not stated on the pages read. | None listed |
| Web | ||
| Made by | Gainsight | WalkMe |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 12, 2026 | Nov 13, 2026 |
Worth knowing
Gainsight PX
- No prices are published: the pricing page offers 'Request Pricing' and a free trial for Product Experience.
- Product Experience is one of several Gainsight products, and the pricing page also lists customer success and education plans that are separate.
- Setup is aimed at companies with a product team; it is used through a browser dashboard.
WalkMe
- No prices are published; the pricing page leads to a quote request for employee and customer plans.
- No free trial is mentioned on the pricing page.
- Support for SAP GUI covers SAP GUI for Windows version 7.70 and higher.
- Regional data centers in the US and EU each support different features.
Key features
Gainsight PX
- Product analytics
- Autonomous feature instrumentation, path and funnel analysis, and links to CS and CRM data to tie usage to bookings, retention and expansion.
- In-app engagement
- In-app guides, onboarding checklists and an In-App Hub, with throttling and prioritization to limit how many messages a user sees.
- Email campaigns
- Native email campaigns aimed at user activation and release awareness.
- Surveys and feedback
- In-app surveys with targeting, including CES, CSAT and NPS.
- Segmentation
- Advanced segmentation for personalized engagement; the vendor says data freshness is measured in seconds.
WalkMe
- In-app guidance and automation
- Step-by-step guides, tooltips, pop-up notifications and onboarding tours, plus workflow automation, shown inside the application.
- Adoption analytics
- Insights, flow analytics with funnel and path views, behavioral segments, custom dashboards, reports and app discovery across company web apps.
- AI assistance and authoring
- Contextual AI assistance for end users, and an authoring tool that builds content from a plain-language description.
- Surveys and chatbots
- AI-powered surveys with branching, delivered in-app, by email or through a link, and ActionBot for conversational workflows.
- Enterprise controls
- Custom roles, SSO, two-factor authentication, activity logs, data censorship controls and US or EU data hosting.
Plans
Gainsight PX
Pricing could not be confirmed. See gainsight.com.
WalkMe
Pricing could not be confirmed. See walkme.com.
Common questions
Which is cheaper, Gainsight PX or WalkMe?
As of Nov 13, 2026, Gainsight PX has no price we could confirm, and WalkMe has no price we could confirm.
Which has a free plan, Gainsight PX or WalkMe?
As of Nov 13, 2026, neither Gainsight PX nor WalkMe has a free plan. Gainsight PX has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.