WalkMe vs Whatfix (2026): which should you pick?
As of Nov 13, 2026, Whatfix grades higher than WalkMe: 2.2 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Whatfix grades higher on the free plan and platforms. They get the same grade on value for money, features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Whatfix
Digital adoption platform with in-app guidance and analytics
Free trial
Which one is for you
Pick WalkMe if
- Fits if you roll out company software to a large number of employees
- Works for teams that want adoption analytics next to in-app help
Look elsewhere if
- Skip it if you want a price before talking to sales, as none is published
- Not for you if you want to try before you buy, as no trial is mentioned
- Watch out: SAP GUI support covers Windows version 7.70 and up only
- Watch out: the US and EU data centres each support different features
Pick Whatfix if
- Fits if you roll out business software and want to train people inside it
- Works for teams that buy through a sales call
Look elsewhere if
- Skip it if you want a price first, since none is published
- Tight on Standard, which is limited to 2 integrations
- Watch out: some Standard and Premium features may not exist in self-hosted setups
- Watch out: web, desktop and mobile are separate platform plans
- Not for you if you want a quick trial, as it's a request form with terms unstated
How we grade them
| 1.8GPAWalkMeWeak | 2.2GPAWhatfixFair | |
|---|---|---|
| Value for money | CNo price is published; the pricing page leads to a quote request, so it sits in the middle until a number shows up. | CNo price is published; plans are by demo request. That's a C by default. |
| Free plan and trial | FNo free plan and no trial are mentioned on the pricing page. | DA free trial is offered through a request form, but its length and card terms aren't stated. |
| Features | BGuides, tooltips and tours, flow analytics, surveys, an authoring tool and enterprise controls such as SSO and activity logs. The listing names no gap in the core work. | BIn-app guidance, a no-code editor, analytics, surveys and translation, across web, desktop and mobile. |
| Ease of use | CNo store rating on record, and rolling it out means building guides and connecting it to your apps, so there is a learning curve. | CNo rating read. Flows to build, and it's sold through sales. |
| Platforms and integrations | CA web layer over other apps, with only SAP, AWS, Azure Blob and Google Cloud listed as integrations. No desktop or phone app of its own is listed. | BCovers web, desktop and mobile apps, though integrations are limited on Standard. |
| Best for | in-app guidance for big company software rollouts | in-app guidance for enterprise software |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: WalkMe and Whatfix. How we grade
Where they differ
- WalkMe also covers workflow automation and chatbots.
In commonWebAI featuresNo-codeSurveysDashboards
At a glance
| WalkMe | Whatfix | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | Free trial offered through a request form; terms not stated |
| Web | ||
| Made by | WalkMe | Whatfix |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
WalkMe
- No prices are published; the pricing page leads to a quote request for employee and customer plans.
- No free trial is mentioned on the pricing page.
- Support for SAP GUI covers SAP GUI for Windows version 7.70 and higher.
- Regional data centers in the US and EU each support different features.
Whatfix
- No prices are published; the pricing page offers a Standard, a Premium and an Enterprise multi-app plan through a demo request.
- The Standard plan is limited to 2 integrations, and some features differ between plans.
- Some Standard and Premium features may be unavailable under a self-hosted deployment.
- The pricing page says the platform covers web, desktop and mobile apps, and lists them as separate platform plans.
Key features
WalkMe
- In-app guidance and automation
- Step-by-step guides, tooltips, pop-up notifications and onboarding tours, plus workflow automation, shown inside the application.
- Adoption analytics
- Insights, flow analytics with funnel and path views, behavioral segments, custom dashboards, reports and app discovery across company web apps.
- AI assistance and authoring
- Contextual AI assistance for end users, and an authoring tool that builds content from a plain-language description.
- Surveys and chatbots
- AI-powered surveys with branching, delivered in-app, by email or through a link, and ActionBot for conversational workflows.
- Enterprise controls
- Custom roles, SSO, two-factor authentication, activity logs, data censorship controls and US or EU data hosting.
Whatfix
- In-app guidance
- Step-by-step flows, smart tips, beacons, pop-ups, task lists and a self-help widget that appear inside the application being used.
- No-code content editor
- Content authors build, update, test and publish guidance in a dashboard without code, with a content lifecycle process.
- Guidance analytics
- Dashboards show how users engage with content, where it falls short and how many complete a flow, aggregated across applications.
- In-app surveys
- NPS and usability surveys come built in, and higher plans support custom surveys with unlimited questions.
- Translation and content export
- Manual or automatic translation of content, and export to video, slide decks, PDF and other formats for training material.
Plans
WalkMe
Pricing could not be confirmed. See walkme.com.
Whatfix
Pricing could not be confirmed. See whatfix.com.
Common questions
Which is cheaper, WalkMe or Whatfix?
As of Nov 13, 2026, WalkMe has no price we could confirm, and Whatfix has no price we could confirm.
Which has a free plan, WalkMe or Whatfix?
As of Nov 13, 2026, neither WalkMe nor Whatfix has a free plan. Whatfix has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.