Heymarket vs Voxie (2026): which should you pick?

Pick Heymarket if

• Fits if a small team answers customer texts from one shared inbox
• Works for teams already living in HubSpot or Salesforce

Look elsewhere if

• Tight if you're solo: every plan has a 2-user minimum
• Pricey if you need campaigns or automations, which start at $99 a person
• Watch out: messages cost extra, $0.03 a credit, plus $10 a month per campaign for registration
• Skip it if you need the API, which sits on Pro at $199 a person

Pick Voxie if

• Fits if you run a franchise and want corporate and local texting in one place
• Works for brands that roll out in rounds

Look elsewhere if

• Not for you if you have one location, as it is aimed at franchise networks
• Not for you if you want a price first: it is quoted on request
• Watch out: a dedicated customer success manager is a separate monthly fee
• Not for you if you want a free plan or trial, as none is listed

Heymarket

• Messages are billed separately in credits: the page shows $0.03 per credit and one SMS segment is 1 credit, MMS 2 and RCS rich media 3.
• Prices shown are billed annually with a 2-user minimum; the page says monthly billing is available but does not show its price.
• Group messaging, lists, campaigns and automations are not on Standard, and API access needs Pro.
• A $10 per month per campaign charge covers 10DLC registration and compliance, and RCS rich media is annual-plans only.

Voxie

• Prices are quoted on request; the page says service brands typically pay under $100 per location per month and QSR brands under $75.
• A separate monthly professional services fee covers a dedicated customer success manager.
• Larger brands start with a paid trial on a smaller set of locations before rolling out in rounds.
• Aimed at franchise networks, not single-location businesses.

Heymarket

Shared inbox

Texts and emails from many users, teams and channels land in one inbox that teammates can read and answer from desktop or their phones.

Broadcasts and campaigns

Personalized mass texts go to lists, and campaigns send a series of messages to them. Both start on the Plus plan.

Automations

Rules reply, assign chats or enroll contacts in a campaign based on keywords, timing or message sentiment.

AI agents

Q&A and scheduling agents trained on your own content answer questions and book appointments; AI Essentials and AI Advanced are tied to the Plus and Pro plans.

Text-enable existing numbers

A current business landline or number can be text-enabled or ported, and group messaging lets several contacts share one conversation.

Voxie

Franchise Hub

Group locations, customize access and keep messages on brand across a franchise network with hundreds of locations.

Audience management

Active and static lists, custom contact attributes, a contact collector for list growth, and import and export of contacts.

Automations and journeys

Automations and contact journeys, with a message hub for campaigns and two-way conversations at each location.

Shared or local numbers

Brands can text from a shared short code or give each location its own number so customers text the local team.

Heymarket

• Standard$49

  per user / month, billed annually

  Two-way messaging, shared inbox, unlimited contacts, templates, basic reporting and HubSpot. Minimum 2 users.

• Plus$99

  per user / month, billed annually

  Adds lists and campaigns, automations, advanced reporting, group messaging and AI Essentials. Minimum 2 users.

• Pro$199

  per user / month, billed annually

  Adds AI Advanced, API access, inbox transfer and advanced administration and security. Minimum 2 users.

• EnterpriseCustom

  Custom users and feature setup, white-glove onboarding, priority support and higher message volumes.

Voxie

Pricing could not be confirmed. See voxie.com.

Heymarket

• Annual discount

  Save up to 18% on annual billing

  The pricing page has a Monthly and Annually toggle and says annual billing saves up to 18%.

Voxie

No public discounts listed.