OpenText Fax (RightFax) vs SRFax (2026): which should you pick?
As of Nov 12, 2026, SRFax grades higher than OpenText Fax (RightFax): 2.0 against 1.8 out of 4.0.
Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
SRFax grades higher on ease of use. They get the same grade on value for money, the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
OpenText Fax (RightFax)
Enterprise fax server software that connects to EHR and ERP systems
Which one is for you
Pick OpenText Fax (RightFax) if
- Fits if you run a hospital or large company replacing an old fax server
- Works for IT teams that need fax kept on-premises or in a private cloud
Look elsewhere if
- Not for you if you're one person or a small office, as it's sold to organisations
- Skip it if you want a price up front, because none is published
- Watch out: cloud faxing is a separate OpenText offering, Fax Cloud Connect or Fax Private Cloud
- Watch out: the old rightfax address on opentext.com now returns an error
Pick SRFax if
- Fits if you run a US or Canadian clinic that needs HIPAA or PHIPA faxing
- Works for developers adding email-to-fax to their software
Look elsewhere if
- Skip it if you want small-business prices, as the plans page shows none for that family
- Tight if you want a trial or free plan, since neither is on record
- Watch out: sent and received pages are combined in one allowance, then $0.04 to $0.05 a page
- Tight if you need support at weekends or nights: it runs Monday to Friday, 6 am to 5 pm Pacific
How we grade them
| 1.8GPAOpenText Fax (RightFax)Weak | 2.0GPASRFaxFair | |
|---|---|---|
| Value for money | CNo price is published. The page directs buyers to OpenText sales or a demo, so there is nothing to set against the category's $6.99 to $12.49 a month. | C$10.70 a month on yearly billing for 200 pages combined, or $12.60 monthly, in the category's middle. Extra pages cost $0.05 each. |
| Free plan and trial | FNo free plan and no trial are on record. | FNo free plan and no trial are on record. |
| Features | BOn-premises, hybrid and private-cloud options, Epic and Veradigm connectors, print-to-fax, MFP printer links, an AI assistant and usage dashboards. The listing shows no gap in the fax job. | BEmail-to-fax, a web portal, a REST API, PGP at no charge, a BAA on request, porting, unlimited storage, a printer driver and optional OCR. The listing shows no gap in the fax job. |
| Ease of use | DNo store rating on record. This is server software that IT teams install and connect to EHR and back-office systems. | CNo store rating on record. Setup means choosing a plan, a number and a connection such as email, the portal or the API. |
| Platforms and integrations | BDesktop print-to-fax, email and printer faxing, plus connectors for Epic, Meditech, SAP, Salesforce and NetSuite. No phone apps are listed. | BWeb portal and email, with a REST API and a printer driver. No native desktop or mobile app is listed. |
| Best for | large organisations' own fax servers | HIPAA-ready fax for clinics |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: OpenText Fax (RightFax) and SRFax. How we grade
Where they differ
- OpenText Fax (RightFax) also covers workflow automation and reports.
At a glance
| OpenText Fax (RightFax) | SRFax | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | $10.70 per month for 200 pages, billed annually ($12.60 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| Made by | Open Text Corporation | SRFax |
| Price read from | Not confirmed | srfax.com |
| Checked | Nov 12, 2026 | Nov 12, 2026 |
Worth knowing
OpenText Fax (RightFax)
- No prices are published: the page directs buyers to contact OpenText sales or request a demo.
- The old rightfax URL on opentext.com now returns an error; the product page is titled OpenText Fax (RightFax).
- This is fax server software for organizations, not a self-serve signup for individuals.
- Cloud faxing is offered through Fax Cloud Connect and Fax Private Cloud, which are separate OpenText offerings.
SRFax
- The published prices are healthcare plans; the Standard plan family for small businesses shows no prices on the plans page.
- Page allowances combine sent and received pages, and extra pages cost $0.04 to $0.05 each.
- Support hours are Monday to Friday, 6 am to 5 pm Pacific time.
- No native desktop or mobile app is listed; the service works through email, the portal and the API.
Key features
OpenText Fax (RightFax)
- Flexible deployment
- The page lists on-premises, hybrid cloud, private cloud and managed service options, with a cloud fax transmission service built for the product.
- EHR and back-office integrations
- Certified integrations are listed for Epic and Veradigm, with connectors for Meditech, Oracle Health, SAP, Salesforce, NetSuite and SharePoint.
- Desktop, email and MFP faxing
- Users send from desktop apps with print-to-fax or from email clients, and multifunction printers connect through pre-built connectors.
- Fax Aviator AI
- The embedded AI answers questions, routes faxes, summarizes them and extracts structured data for downstream applications.
- Analytics and monitoring
- Centralized dashboards show fax performance, usage and delivery success.
SRFax
- Email to fax and web portal
- Send and receive faxes from an existing email account, a web application or a mobile device, with up to 50 recipients scheduled at once.
- REST fax API
- A RESTful API adds email-to-fax to other software, with downloadable classes in PHP, Ruby, C# and VB.
- Security options
- Password protection and SSL encryption are standard, and PGP encryption is offered at no charge. A BAA can be requested.
- Numbers and porting
- Keep an existing number through porting or get a new local or toll-free number; extra numbers cost $4.95 each.
- Storage, printer driver and downloader
- Unlimited online storage, a printer driver for faxing from other programs, a downloader, and optional OCR are listed across plans.
Plans
OpenText Fax (RightFax)
Pricing could not be confirmed. See opentext.com.
SRFax
Healthcare Lite$10.70
per month for 200 pages, billed annually ($12.60 billed monthly)
200 sent and received pages combined a month; $0.05 per extra page. Annual billing saves 15%.
Healthcare Basic$13.65
per month for 500 pages, billed annually ($16.05 billed monthly)
500 pages combined a month; $0.05 per extra page. Steps between Lite and Standard also exist.
Healthcare Standard$35.15
per month for 1,500 pages, billed annually ($41.35 billed monthly)
1,500 pages combined a month; $0.05 per extra page.
Healthcare Professional$117.20
per month for 5,000 pages, billed annually ($137.90 billed monthly)
5,000 pages combined a month; $0.05 per extra page.
Healthcare Professional Premium$468.80
per month for 20,000 pages, billed annually ($551.55 billed monthly)
20,000 pages combined a month; $0.04 per extra page. Larger volumes go to sales.
Ways to pay less
OpenText Fax (RightFax)
No public discounts listed.
SRFax
- Annual discount
15% off with annual billing
Every healthcare plan shows a 15% saving when paid yearly, such as $128.40 a year for Lite against $12.60 a month.
Common questions
Which is cheaper, OpenText Fax (RightFax) or SRFax?
As of Nov 12, 2026, OpenText Fax (RightFax) has no price we could confirm, and SRFax starts at $10.70 per month for 200 pages, billed annually ($12.60 billed monthly).
Which has a free plan, OpenText Fax (RightFax) or SRFax?
As of Nov 12, 2026, neither OpenText Fax (RightFax) nor SRFax has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.