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OpenText Fax (RightFax) review (2026): is it worth it?

Enterprise fax server software that connects to EHR and ERP systems

PaidOnline FaxChecked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA
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Black Friday: is there a OpenText Fax (RightFax) sale?

OpenText Fax (RightFax) report card

1.8GPA

Weak · out of 4.0 · graded Nov 12, 2026

Best for large organisations' own fax servers

OpenText Fax (RightFax) is fax server software for hospitals and large companies, run on your own servers, in a private cloud or as a managed service. No prices are published, you go through OpenText sales, and it isn't aimed at individuals or small offices.

Who OpenText Fax (RightFax) is for

  • Fits if you run a hospital or large company replacing an old fax server
  • Works for IT teams that need fax kept on-premises or in a private cloud

Who OpenText Fax (RightFax) is not for

  • Not for you if you're one person or a small office, as it's sold to organisations
  • Skip it if you want a price up front, because none is published
  • Watch out: cloud faxing is a separate OpenText offering, Fax Cloud Connect or Fax Private Cloud
  • Watch out: the old rightfax address on opentext.com now returns an error
See the alternatives

Why OpenText Fax (RightFax) gets a 1.8

Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.

  • CValue for moneyNo price is published. The page directs buyers to OpenText sales or a demo, so there is nothing to set against the category's $6.99 to $12.49 a month.
  • FFree plan and trialNo free plan and no trial are on record.
  • BFeaturesOn-premises, hybrid and private-cloud options, Epic and Veradigm connectors, print-to-fax, MFP printer links, an AI assistant and usage dashboards. The listing shows no gap in the fax job.
  • DEase of useNo store rating on record. This is server software that IT teams install and connect to EHR and back-office systems.
  • BPlatforms and integrationsDesktop print-to-fax, email and printer faxing, plus connectors for Epic, Meditech, SAP, Salesforce and NetSuite. No phone apps are listed.

What these grades rest on. Graded from this listing, whose facts were read from OpenText's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.

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OpenText Fax (RightFax): 1.8 GPA on ToolGPA

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Where OpenText Fax (RightFax) stands among online fax services

OpenText Fax (RightFax)'s GPA of 1.8 is higher than 0 of the 20 other online fax services we grade, and level with 2.

It stands best on features (B, above 11 of 20) and worst on free plan and trial (F, above 0).

Each grade against the category

Every bar is all 21 online fax services we grade, cut by the letter each got. OpenText Fax (RightFax)’s own letter is outlined.

  • CValue for moneyAbove 2 of 20, level with 10
  • FFree plan and trialAbove 0 of 20, level with 6
  • BFeaturesAbove 11 of 20, level with 9
  • DEase of useAbove 0 of 20, level with 1
  • BPlatforms and integrationsAbove 4 of 20, level with 11

Keep OpenText Fax (RightFax), or make your own?

Keep it

To replace OpenText Fax (RightFax) you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 18 of the 20 other online fax services grade higher.

What you could make

  • Reports: an app builder makes this well.

What you could not

  • Fax numbers connected to the phone network.
  • Connections to other products, each kept working as those products change.
  • AI features, unless you pay a model provider for each request yourself.
  • The depth: we grade its features B, which means it covers the whole job.

What this rests on. OpenText Fax (RightFax)’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

What is OpenText Fax (RightFax)?

OpenText Fax, still labeled RightFax on its own product page, is fax server software for large organizations. It can run on premises, in a hybrid setup or as a private cloud managed service, and connects to EMR, ERP and CRM systems, desktops, email and multifunction printers. An embedded AI layer routes, summarizes and extracts data from faxes.

Worth knowing

  • No prices are published: the page directs buyers to contact OpenText sales or request a demo.
  • The old rightfax URL on opentext.com now returns an error; the product page is titled OpenText Fax (RightFax).
  • This is fax server software for organizations, not a self-serve signup for individuals.
  • Cloud faxing is offered through Fax Cloud Connect and Fax Private Cloud, which are separate OpenText offerings.

Key features

Flexible deployment
The page lists on-premises, hybrid cloud, private cloud and managed service options, with a cloud fax transmission service built for the product.
EHR and back-office integrations
Certified integrations are listed for Epic and Veradigm, with connectors for Meditech, Oracle Health, SAP, Salesforce, NetSuite and SharePoint.
Desktop, email and MFP faxing
Users send from desktop apps with print-to-fax or from email clients, and multifunction printers connect through pre-built connectors.
Fax Aviator AI
The embedded AI answers questions, routes faxes, summarizes them and extracts structured data for downstream applications.
Analytics and monitoring
Centralized dashboards show fax performance, usage and delivery success.

OpenText Fax (RightFax) pricing

We could not confirm OpenText Fax (RightFax)’s current pricing from its own site, so we are not listing plans here. See opentext.com for current prices.

Works with

OpenText Fax (RightFax) alternatives

All OpenText Fax (RightFax) alternatives comparedAll online fax services

Common questions

Does OpenText Fax (RightFax) have an Android app?

No Android app was listed when its pages were read on Nov 12, 2026. OpenText Fax (RightFax) is listed for Web.

Does OpenText Fax (RightFax) have an iPhone app?

No iPhone app was listed when its pages were read on Nov 12, 2026. OpenText Fax (RightFax) is listed for Web.

Is OpenText Fax (RightFax) open source?

OpenText Fax (RightFax) is not described as open source on its own site, as read on Nov 12, 2026.

Sources for this page

The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.