OpenText Fax (RightFax) vs Sfax (2026): which should you pick?

Pick OpenText Fax (RightFax) if

• Fits if you run a hospital or large company replacing an old fax server
• Works for IT teams that need fax kept on-premises or in a private cloud

Look elsewhere if

• Not for you if you're one person or a small office, as it's sold to organisations
• Skip it if you want a price up front, because none is published
• Watch out: cloud faxing is a separate OpenText offering, Fax Cloud Connect or Fax Private Cloud
• Watch out: the old rightfax address on opentext.com now returns an error

Pick Sfax if

• Fits if your medical office needs an audit trail on every fax
• Works for practices that fax from desktop programs through a print driver

Look elsewhere if

• Not for you if you want to see a price first, as none could be read from Sfax's pages
• Watch out: the trial is a paid plan you must cancel within 14 days, and monthly plans need 30 days' notice to cancel
• Skip it if you use Android, or Windows older than 11, as neither is supported
• Tight if you need several lines, since plans include one toll-free line and each extra is $5 a month

OpenText Fax (RightFax)

• No prices are published: the page directs buyers to contact OpenText sales or request a demo.
• The old rightfax URL on opentext.com now returns an error; the product page is titled OpenText Fax (RightFax).
• This is fax server software for organizations, not a self-serve signup for individuals.
• Cloud faxing is offered through Fax Cloud Connect and Fax Private Cloud, which are separate OpenText offerings.

Sfax

• Prices could not be read: the Sfax pages on scrypt.com turned away automated reading, and the help center lists no prices.
• Plans include one toll-free line; each extra line is $5 a month on monthly plans or $48 a year on annual plans.
• Cancelling a monthly plan needs 30 days' notice by support ticket or email, with no refunds or partial months after the first 14 days.
• The Windows app supports only Windows 11 on x64 or x86, and the help center lists an iPhone app but no Android app.

OpenText Fax (RightFax)

Flexible deployment

The page lists on-premises, hybrid cloud, private cloud and managed service options, with a cloud fax transmission service built for the product.

EHR and back-office integrations

Certified integrations are listed for Epic and Veradigm, with connectors for Meditech, Oracle Health, SAP, Salesforce, NetSuite and SharePoint.

Desktop, email and MFP faxing

Users send from desktop apps with print-to-fax or from email clients, and multifunction printers connect through pre-built connectors.

Fax Aviator AI

The embedded AI answers questions, routes faxes, summarizes them and extracts structured data for downstream applications.

Analytics and monitoring

Centralized dashboards show fax performance, usage and delivery success.

Sfax

Web app with folders and a library

Send, forward, export and split faxes in the browser, sort received faxes into folders and keep reusable files in a document library.

Windows and Mac print drivers

Install the Sfax printer on Windows 11 or a Mac and fax a document from any program's print menu.

Annotate and sign faxes

Mark up and sign a received fax before sending it back, and pick a default fax cover page or buy custom ones.

Audit trail and HIPAA

Each fax keeps an audit trail of activity, and Sfax says it is HIPAA and GLBA compliant and signs a BAA on request.

Admin, SSO and permissions

Admins add users and fax lines, set permissions and IP safelists, and connect single sign-on through Okta, Microsoft Entra ID, Google Workspace and others.

API and file integrations

An API with callbacks lets other software send and receive faxes, and Box and ShareFile integrations move faxes into document storage.

OpenText Fax (RightFax)

Pricing could not be confirmed. See opentext.com.

Sfax

Pricing could not be confirmed. See scrypt.com.