eFax vs OpenText Fax (RightFax) (2026): which should you pick?

Pick eFax if

• Fits if you fax within the US and Canada and want it all in your email
• Works for small medical offices that want a signed BAA on a plan bought online, which is Business

Look elsewhere if

• Skip it if you fax abroad on Personal, which covers pages to the US and Canada only
• Pricey if you need a signed BAA, which Personal lacks; Business is $33.33 a month billed yearly
• Not for you if you want a desktop app on a Mac, as the print-to-fax app is Windows only
• Watch out: extra pages are 10 cents on Personal and 7 cents on Business, and international rates vary by country
• Watch out: on Business, extra users are $10 a month and extra numbers $5, and the API needs Corporate, priced by sales

Pick OpenText Fax (RightFax) if

• Fits if you run a hospital or large company replacing an old fax server
• Works for IT teams that need fax kept on-premises or in a private cloud

Look elsewhere if

• Not for you if you're one person or a small office, as it's sold to organisations
• Skip it if you want a price up front, because none is published
• Watch out: cloud faxing is a separate OpenText offering, Fax Cloud Connect or Fax Private Cloud
• Watch out: the old rightfax address on opentext.com now returns an error

eFax

• The Personal plan covers pages to the US and Canada only and does not include a signed BAA; Business does.
• Pages over the plan cost 10 cents each on Personal and 7 cents on Business, and international rates vary by country.
• Extra users on Business are $10 a month each and extra numbers $5 a month each.
• The desktop app is for Windows; no Mac app is listed.

OpenText Fax (RightFax)

• No prices are published: the page directs buyers to contact OpenText sales or request a demo.
• The old rightfax URL on opentext.com now returns an error; the product page is titled OpenText Fax (RightFax).
• This is fax server software for organizations, not a self-serve signup for individuals.
• Cloud faxing is offered through Fax Cloud Connect and Fax Private Cloud, which are separate OpenText offerings.

eFax

Email to fax

Send a fax by emailing the document to the recipient's number, and get incoming faxes in your inbox. Included on every plan.

Local, toll-free and ported numbers

Choose a local or toll-free number, or transfer the one you already have. Business adds extra numbers at $5 a month each.

Print-to-Fax desktop app

A free Windows 10 app sends faxes from the print menu of other programs, with up to 10 documents per fax and over 200 file types.

Mobile apps and e-signatures

iPhone and Android apps send and receive faxes, and you can sign a fax electronically before sending it.

Searchable fax storage

Every plan keeps sent and received faxes in online storage that can be searched later.

Corporate, API and healthcare tools

eFax Corporate adds a REST API and admin portal, and Consensus sells add-ons for Epic workflows, AI data extraction and FedRAMP-authorized government faxing.

OpenText Fax (RightFax)

Flexible deployment

The page lists on-premises, hybrid cloud, private cloud and managed service options, with a cloud fax transmission service built for the product.

EHR and back-office integrations

Certified integrations are listed for Epic and Veradigm, with connectors for Meditech, Oracle Health, SAP, Salesforce, NetSuite and SharePoint.

Desktop, email and MFP faxing

Users send from desktop apps with print-to-fax or from email clients, and multifunction printers connect through pre-built connectors.

Fax Aviator AI

The embedded AI answers questions, routes faxes, summarizes them and extracts structured data for downstream applications.

Analytics and monitoring

Centralized dashboards show fax performance, usage and delivery success.

eFax

• Personal$15.83

  per month for 200 pages, billed annually ($18.99 billed monthly)

  One user and one fax number, pages to the US and Canada, 10 cents per extra page. First month $4.99 on monthly billing.

• Business$33.33

  per month for 500 pages, billed annually ($39.99 billed monthly)

  Five users and one number, pages to 51 countries, 7 cents per extra page and a signed BAA. First month $14.99 on monthly billing.

• CorporateCustom

  Plans built with sales, with the full eFax API, an admin portal, a dedicated account manager and HITRUST certification.

OpenText Fax (RightFax)

Pricing could not be confirmed. See opentext.com.

eFax

• Annual discount

  Save up to 17% with annual billing

  eFax's pricing page lists Personal at $15.83 a month billed annually against $18.99 monthly, and Business at $33.33 against $39.99.

• Other savings

  Reduced first month on monthly plans

  The pricing page takes $14 off the first month of Personal ($4.99) and $25 off the first month of Business ($14.99) on monthly billing.

OpenText Fax (RightFax)

No public discounts listed.