MetroFax vs SRFax (2026): which should you pick?
As of Nov 12, 2026, MetroFax grades higher than SRFax: 2.2 against 2.0 out of 4.0.
Checked Oct 23, 2026 and Nov 12, 2026 · graded Oct 24, 2026 and Nov 12, 2026 by ToolGPA
MetroFax grades higher on the free plan and ease of use. SRFax grades higher on features. They get the same grade on value for money and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
MetroFax
Low-cost online fax by email, web and mobile app for small businesses
Which one is for you
Pick MetroFax if
- Fits if you send and receive a few hundred pages a month, in uneven amounts
- Works for small offices where up to five people share one fax number by email
Look elsewhere if
- Skip it if you want time to try it, as the trial lasts 3 days
- Not for you if you need an API, a signed BAA or a desktop app, as none is on record
- Watch out: email faxing fails unless your sending address has SPF records set up
- Watch out: overage comes from a prepaid balance that tops up in $10 steps, and faxes outside the US and Canada cost extra
- Tight if you need more numbers, as extras, up to 10, are added by a specialist after sign-up, not online
Pick SRFax if
- Fits if you run a US or Canadian clinic that needs HIPAA or PHIPA faxing
- Works for developers adding email-to-fax to their software
Look elsewhere if
- Skip it if you want small-business prices, as the plans page shows none for that family
- Tight if you want a trial or free plan, since neither is on record
- Watch out: sent and received pages are combined in one allowance, then $0.04 to $0.05 a page
- Tight if you need support at weekends or nights: it runs Monday to Friday, 6 am to 5 pm Pacific
How we grade them
| 2.2GPAMetroFaxFair | 2.0GPASRFaxFair | |
|---|---|---|
| Value for money | CEssential is $9.96 a month billed yearly ($11.95 monthly) for 550 pages, exactly this category's middle. Pages over the plan come out of a prepaid balance that tops up in $10 steps. | C$10.70 a month on yearly billing for 200 pages combined, or $12.60 monthly, in the category's middle. Extra pages cost $0.05 each. |
| Free plan and trial | DOnly a 3-day trial of the monthly Essential plan, with no free plan behind it. That's shorter than a week. | FNo free plan and no trial are on record. |
| Features | CFax by email, Outlook, the web and phone apps, a dedicated or ported number, five email addresses on one number, retries and confirmations. The gaps: no API, BAA or e-signing on record, and the plans differ only in pages. | BEmail-to-fax, a web portal, a REST API, PGP at no charge, a BAA on request, porting, unlimited storage, a printer driver and optional OCR. The listing shows no gap in the fax job. |
| Ease of use | BMetroFax rates 4.7 on the US App Store from 3,214 ratings, which puts it at B on our ease ladder. | CNo store rating on record. Setup means choosing a plan, a number and a connection such as email, the portal or the API. |
| Platforms and integrations | BWeb, iPhone and Android, plus Microsoft Outlook. No desktop app, no API and no other integrations on record. | BWeb portal and email, with a REST API and a printer driver. No native desktop or mobile app is listed. |
| Best for | a fax number with a few hundred pages a month | HIPAA-ready fax for clinics |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: MetroFax and SRFax. How we grade
Price against what you get
MetroFax starts at $9.96 a month and scores 2.7 out of 4 on features, ease of use and platforms. SRFax starts at $10.70 a month and scores 2.7.
They score the same, and MetroFax starts $0.74 a month lower. Of the other online fax services on the chart, 2 score higher than MetroFax for less, and 3 score higher than SRFax for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- MetroFax also covers shared inbox.
At a glance
| MetroFax | SRFax | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $9.96 per month for 550 pages, billed annually ($11.95 billed monthly) | $10.70 per month for 200 pages, billed annually ($12.60 billed monthly) |
| Free plan | None | None |
| Free trial | 3-day free trial of the Essential monthly plan | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Consensus Cloud Solutions, Inc. | SRFax |
| Price read from | metrofax.com | srfax.com |
| Checked | Oct 23, 2026 | Nov 12, 2026 |
Worth knowing
MetroFax
- Pages over the plan come from a prepaid balance that tops up in $10 steps when it drops below $2.
- International faxes are charged at separate send rates; the free long-distance applies to the US and Canada only.
- Extra fax numbers, up to 10, are added by a MetroFax specialist after sign-up rather than online.
- Fax by email needs SPF records set up on the sending address, or the fax fails.
SRFax
- The published prices are healthcare plans; the Standard plan family for small businesses shows no prices on the plans page.
- Page allowances combine sent and received pages, and extra pages cost $0.04 to $0.05 each.
- Support hours are Monday to Friday, 6 am to 5 pm Pacific time.
- No native desktop or mobile app is listed; the service works through email, the portal and the API.
Key features
MetroFax
- Fax by email and Outlook
- Attach a document to an email to send it as a fax, or send from Microsoft Outlook. Received faxes arrive as PDF or TIFF attachments.
- Web and mobile apps
- Send and receive in a browser after logging in, or from the iPhone and Android apps.
- Dedicated or ported number
- Every plan comes with a dedicated local or toll-free number, and you can port an existing number through the sales team.
- Combined page allowance
- Plan pages count both sent and received faxes in whatever mix you use, and long-distance faxes within the US and Canada carry no extra charge.
- Retries and confirmations
- A failed fax is retried up to five times, and an email confirms each sent or received fax.
- Shared number for 5 addresses
- Up to five email addresses can send and receive on one MetroFax number at no extra charge, and the MyAccount site lets you search, print and save every fax.
SRFax
- Email to fax and web portal
- Send and receive faxes from an existing email account, a web application or a mobile device, with up to 50 recipients scheduled at once.
- REST fax API
- A RESTful API adds email-to-fax to other software, with downloadable classes in PHP, Ruby, C# and VB.
- Security options
- Password protection and SSL encryption are standard, and PGP encryption is offered at no charge. A BAA can be requested.
- Numbers and porting
- Keep an existing number through porting or get a new local or toll-free number; extra numbers cost $4.95 each.
- Storage, printer driver and downloader
- Unlimited online storage, a printer driver for faxing from other programs, a downloader, and optional OCR are listed across plans.
Plans
MetroFax
Essential$9.96
per month for 550 pages, billed annually ($11.95 billed monthly)
550 pages a month, sent or received in any mix. $119.50 a year on annual billing, which the page says saves $23.
Best Value$12.46
per month for 1,050 pages, billed annually ($14.95 billed monthly)
1,050 pages a month. The page labels this plan Best Value and gives it no other name. $149.50 a year on annual billing.
Professional$31.63
per month for 3,000 pages, billed annually ($37.95 billed monthly)
3,000 pages a month. $379.50 a year on annual billing, which the page says saves $75.
SRFax
Healthcare Lite$10.70
per month for 200 pages, billed annually ($12.60 billed monthly)
200 sent and received pages combined a month; $0.05 per extra page. Annual billing saves 15%.
Healthcare Basic$13.65
per month for 500 pages, billed annually ($16.05 billed monthly)
500 pages combined a month; $0.05 per extra page. Steps between Lite and Standard also exist.
Healthcare Standard$35.15
per month for 1,500 pages, billed annually ($41.35 billed monthly)
1,500 pages combined a month; $0.05 per extra page.
Healthcare Professional$117.20
per month for 5,000 pages, billed annually ($137.90 billed monthly)
5,000 pages combined a month; $0.05 per extra page.
Healthcare Professional Premium$468.80
per month for 20,000 pages, billed annually ($551.55 billed monthly)
20,000 pages combined a month; $0.04 per extra page. Larger volumes go to sales.
Ways to pay less
MetroFax
- Annual discount
Save 17% with annual billing
MetroFax's pricing page says annual plans save 17%: Essential is $119.50 a year against $11.95 a month on monthly billing.
SRFax
- Annual discount
15% off with annual billing
Every healthcare plan shows a 15% saving when paid yearly, such as $128.40 a year for Lite against $12.60 a month.
Common questions
Which is cheaper, MetroFax or SRFax?
As of Nov 12, 2026, MetroFax is cheaper to start with: $9.96 a month, against $10.70 a month for SRFax. MetroFax starts at $9.96 per month for 550 pages, billed annually ($11.95 billed monthly), and SRFax starts at $10.70 per month for 200 pages, billed annually ($12.60 billed monthly).
Which has a free plan, MetroFax or SRFax?
As of Nov 12, 2026, neither MetroFax nor SRFax has a free plan. MetroFax has a free trial.
Which platforms do MetroFax and SRFax run on?
As of Nov 12, 2026, only MetroFax lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.