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The Copper Insider’s Guide

Everything we know about Copper in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPAOctober 2026

Copper

The Insider’s Guide

CRM that works inside Gmail and Google Calendar

Every plan, grade, refund rule and rival among CRM tools, read from Copper’s own pages.

Made by Copper CRM, Inc. · checked Oct 5, 2026 · toolgpa.com

2.2GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05The alternativesThe tools it is most often weighed against, side by side
  6. 06Quick answersThe questions people ask about it, each answered in a line or two
  7. 07About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from Copper’s own pages, its app-store listings and our grades. Every fact in it is on Copper’s page too, where it is kept up to date. Checked Oct 5, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

2.2

GPA, above 4 of the 48 other CRM tools we grade

Copper is a CRM built around Google Workspace. A Chrome extension brings contacts, deals and tasks into Gmail and Google Calendar, and email, calendar events, contacts and Drive files sync with CRM records. Alongside sales pipelines it has project pipelines for delivering work after a deal closes. It is sold per seat in three plans, with contact limits on the lower two and no free plan.

To get you started, here are 9 things to know about Copper, taken from its own pages and our grades.

It sits inside Gmail and Google Calendar and syncs your email, contacts, events and Drive files for you, so there's little to set up.
From our grade for ease of use
  1. 1

    Best for teams that run their day in Gmail

    Copper is a CRM built around Gmail: a Chrome extension puts contacts, deals and tasks beside your inbox and calendar, and a won deal can become a project.

  2. 2

    Paid plans start at $23 a month for each person

    As its pricing page puts it: $23 per seat / month, paid annually ($29 billed monthly).

  3. 3

    You can try it first

    14-day free trial, no credit card required

  4. 4

    It runs on 3 platforms

    Web, iOS and Android, with a browser extension too.

  5. 5

    Gmail and Google Calendar extension

    A Chrome extension adds leads, tracks conversations, finds files and manages tasks inside Gmail and Google Calendar, with email, contact, calendar and Drive sync behind it.

  6. 6

    Sales pipelines

    Drag-and-drop pipelines show where each opportunity stands, with customizable stages and pipeline templates. Revenue tracking tools are part of the Professional plan.

  7. 7

    Project pipelines

    A closed opportunity can be duplicated into a project, so service delivery and onboarding are tracked in the same tool with their own pipelines and tasks.

  8. 8

    A 2.2 GPA, above 4 of 48

    That is against the other CRM tools we grade, on value, the free plan, features, ease of use and platforms.

  9. 9

    Keep it

    To replace Copper you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.

Copper at a glance

Pricing
Free trial, from $23 per seat / month, paid annually ($29 billed monthly)
Free plan
No
Free trial
14-day free trial, no credit card required
Runs on
Web, iOS, Android, Browser extension
Made by
Copper CRM, Inc., since 2012
Category
CRM Software
Our grade
2.2 GPA, fair
Store rating
4.7 on the App Store, 446 ratings

The report card

Best for teams that run their day in Gmail

Copper is a CRM built around Gmail: a Chrome extension puts contacts, deals and tasks beside your inbox and calendar, and a won deal can become a project. Basic is $23 a seat and stops at 2,500 contacts. Reporting, workflows, bulk email and integrations wait for Professional at $59, unlimited contacts means Business at $99, and Outlook teams lose the main point.

ToolGPA report cardCopperGraded Oct 10, 2026
SubjectGradeComment
Value for moneyDBasic is $23 a seat a month paid annually, $29 monthly, and stops at 2,500 contacts. The things you'd want next, workflow automation, bulk email, reporting and the integrations, are all listed from Professional at $59, well over twice the $24 middle for CRMs. Unlimited contacts means Business at $99.
Free plan and trialCNo free plan. The trial is 14 days and doesn't ask for a card, which is the usual arrangement here, so it costs nothing to find out whether it suits your inbox.
FeaturesCPipelines for sales and for the project work after the sale, task and workflow automation, email templates, bulk email, email series and business card scanning on the phone. The basics are all here, and so is the listing's big gap: it's built around Google Workspace, so an Outlook team loses the main trick.
Ease of useB4.7 from about 450 App Store ratings, which is too few ratings for an A. It sits inside Gmail and Google Calendar and syncs your email, contacts, events and Drive files for you, so there's little to set up.
Platforms and integrationsBWeb, iPhone, Android and a Chrome extension for Gmail and Google Calendar, with no desktop app. It links to Google Drive, Slack, Mailchimp, QuickBooks, DocuSign and Zapier and has an API, but integrations are listed from the Professional plan.
Grade point averageFair, out of 4.02.2

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who Copper is for

  • Fits if your team runs its day in Gmail and Google Calendar
  • Works for agencies that track the project work after a deal closes

Who it is not for

  • Pricey if you need reports, workflow automation, bulk email or integrations, which start on Professional at $59 a seat
  • Tight if your list is growing, as Basic stops at 2,500 contacts and Professional at 15,000
  • Not for you if your company is on Outlook, because Copper is built around Google Workspace
  • Skip it if you want a free plan or a desktop app, as there's neither, only a 14-day trial
  • Watch out: email series, custom reports and multi-currency are Business only, at $99 a seat

Good to know

Good for

  • Teams that run their day in Gmail and Google Calendar
  • Agencies and consultancies that manage client work after the sale
  • Small teams that want a CRM with little setup

Worth knowing

  • There is no free plan; the free trial lasts 14 days.
  • Basic is capped at 2,500 contacts and Professional at 15,000. Only Business has unlimited contacts.
  • Workflow automation, bulk email, reporting and integrations are listed from Professional at $59 per seat / month paid annually.
  • Email series, custom reports and multi-currency are limited to the Business plan.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

$23

A month to start, for each person

Copper is a paid product with a free trial, starting at $23 per seat / month, paid annually ($29 billed monthly).

  • Basic

    $23

    per seat / month, paid annually ($29 billed monthly)

    2,500 contact limit, with pipelines, project management, task automation and contact enrichment.

  • Professional

    $59

    per seat / month, paid annually ($69 billed monthly)

    15,000 contact limit, plus workflow automation, bulk email, reporting and integrations.

  • Business

    $99

    per seat / month, paid annually ($134 billed monthly)

    Unlimited contacts, plus email series, custom reports, multi-currency and premium support.

Trying it first

14-day free trial, no credit card required

Read from copper.com on Oct 5, 2026.

Ways to pay less

  • Annual discount

    Up to 26% off with annual billing

    Copper's pricing page advertises up to 26% off for annual billing: Basic is $23 per seat a month instead of $29, Professional $59 instead of $69 and Business $99 instead of $134.

    Stated on copper.com

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

4

Places it runs: Web, iOS, Android and Browser extension

CRM that works inside Gmail and Google Calendar. Here is what it does, as its own site describes it, and what it covers: public API, AI features, tasks, sales pipeline, workflow automation, forms, reports.

The basics are all here, and so is the listing's big gap: it's built around Google Workspace, so an Outlook team loses the main trick.
From our grade for features
Gmail and Google Calendar extension
A Chrome extension adds leads, tracks conversations, finds files and manages tasks inside Gmail and Google Calendar, with email, contact, calendar and Drive sync behind it.
Sales pipelines
Drag-and-drop pipelines show where each opportunity stands, with customizable stages and pipeline templates. Revenue tracking tools are part of the Professional plan.
Project pipelines
A closed opportunity can be duplicated into a project, so service delivery and onboarding are tracked in the same tool with their own pipelines and tasks.
Task and workflow automation
Task automation creates a new task after an action takes place in Copper. Workflow automation, such as emails or reminders triggered by a stage change, starts at Professional.
Email templates, bulk email and series
Email templates with merge fields are included from Basic. Bulk email arrives with Professional, and automated email series are limited to Business.
Mobile apps
The iOS and Android apps log calls and texts against records, turn a photo of a business card into a contact and send notifications for assignments, mentions and upcoming tasks.

Where it runs

  • Web
  • iOS
  • Android
  • Browser extension

What it works with

  • Gmail
  • Google Calendar
  • Google Drive
  • Slack
  • Mailchimp
  • QuickBooks
  • DocuSign
  • Zapier

Who makes Copper

Copper is made by Copper CRM, Inc., a venture-backed company that builds this CRM for teams working in Google Workspace. It earns money from monthly and annual subscriptions and counts more than 30,000 companies as customers.

Founded
2012copper.com
Based
San Francisco, Californiacopper.com
Ownership
Privately held. Privately held and venture-backed: its About page reports $102M in funding and shows the logos of its investors, including Norwest and GV. Its pages name no parent company.copper.com
Funding
$102M in funding, according to its About page, which shows investors including Norwest and GV. The page gives no rounds or dates.copper.com
Founders and leaders
Hiring
1 open role on its job board: a Manager, Demand Generation, in marketing, remote in Canadajobs.lever.co
Referral program
Referral partners, mainly consultants, earn a 15% commission on both monthly and annual Copper subscriptions, paid out monthly, with a 90-day tracking cookie.copper.com
Affiliate program
Affiliate partners, mainly content creators, earn cost-per-click or cost-per-lead commissions for the traffic and leads they send. The rates are not published.copper.com
Partner program
Integration partners are software companies that connect their products to Copper, with embedded apps, API integrations, co-marketing and marketplace listings. No payment terms are published.copper.com
Lately
Follow

Read on Oct 7, 2026 from the company’s own pages and from news reports. What is not stated there is left out.

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

4/48

Other CRM tools it is graded above

Copper's GPA of 2.2 is higher than 4 of the 48 other CRM tools we grade, and level with 14.

It stands best on ease of use (B, above 37 of 48) and worst on value for money (D, above 0).

Its paid plans start at $23 a month for each person, against a middle price of $24 for the category: 20 of the 46 others that charge start lower.

On features, ease of use and platforms it scores 2.7 out of 4. 4 tools score higher and cost less.

Each grade against the category

Every bar is all 49 CRM tools we grade, cut by the letter each got. Copper’s own letter is outlined.

  • DValue for moneyAbove 0 of 48
  • CFree plan and trialAbove 4 of 48
  • CFeaturesAbove 0 of 48
  • BEase of useAbove 37 of 48
  • BPlatforms and integrationsAbove 5 of 48

Price against what you get

Each dot is one of 47 CRM tools. Further left costs less; higher up scores better on features, ease of use and platforms. Copper is the marked dot.

C2.0B3.0A4.0$2$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessCopperHubSpotFreshsalesCloseBigin by Zoho CRMCovve

What paid plans start at, a month (each step along is roughly double) →

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

To replace Copper you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 30 of the 48 other CRM tools grade higher. It costs $276 a year.

What you could make

  • Sales pipeline, tasks, forms and reports: an app builder makes these well.

What you could not

  • Connections to other products, each kept working as those products change.
  • A real app for iOS and Android. Something home-made would be a web page.
  • It is priced for each person, which means accounts and billing for a team.
  • AI features, unless you pay a model provider for each request yourself.

What this rests on. Copper’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

Streak, NetHunt CRM, Pipedrive, HubSpot and folk

The 5 tools Copper is most often weighed against, with where each one differs from it.

  • 2.2GPA

    Streak

    Free plan · from $49/mo

    CRM built into Gmail, with pipelines in the inbox.

    • Streak has a free plan. Copper does not, though it has a free trial.
    • Only Copper lists a web app.
    • Copper also covers forms.
    Copper and Streak compared in full
  • 2.2GPA

    NetHunt CRM

    Free trial · from $24/mo

    Sales CRM that works inside Gmail and Google Workspace.

    • Copper also covers tasks.
    • NetHunt CRM also covers marketing automation.
    Copper and NetHunt CRM compared in full
  • 2.2GPA

    Pipedrive

    Free trial · from $14/mo

    Sales CRM organized around visual deal pipelines.

    • Only Copper lists a browser extension.
    • Copper also covers tasks, forms and reports.
    • Pipedrive also covers transcription and kanban boards.
    Copper and Pipedrive compared in full
  • 3.2GPA

    HubSpot

    Free plan · from $20/mo

    Free CRM at the center of a marketing, sales and service suite.

    • HubSpot has a free plan. Copper does not, though it has a free trial.
    • Copper also covers tasks, forms and reports.
    • HubSpot also covers booking links and marketing automation.
    Copper and HubSpot compared in full
  • 2.2GPA

    folk

    Free trial · from $24/mo

    CRM that pulls contacts from LinkedIn, email and WhatsApp.

    • Only folk lists macOS and Windows apps.
    • Copper also covers tasks, forms and reports.
    Copper and folk compared in full

Part 06 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

15

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is Copper free?

No, Copper is a paid product, but you can try it first. 14-day free trial, no credit card required.

How much does Copper cost?

Copper lists 3 plans. Basic: $23 per seat / month, paid annually ($29 billed monthly).

What platforms does Copper work on?

Copper is available on Web, iOS and Android. It also has a browser extension.

Does Copper offer any discounts?

Copper publicly lists the following: Up to 26% off with annual billing.

How is Copper rated?

Copper's iPhone and iPad app averages 4.7 out of 5 from 446 ratings on the App Store in the United States, as read on Oct 5, 2026.

Does Copper have a Windows app?

No Windows app was listed when its pages were read on Oct 5, 2026. Copper is listed for Web, iOS and Android.

Does Copper have a macOS app?

No macOS app was listed when its pages were read on Oct 5, 2026. Copper is listed for Web, iOS and Android.

Is Copper open source?

Copper is not described as open source on its own site, as read on Oct 5, 2026.

Does Copper have an API?

Yes. Copper offers a public API, according to its own site.

What does Copper integrate with?

Copper's listing names Gmail, Google Calendar, Google Drive, Slack, Mailchimp, QuickBooks, DocuSign and Zapier.

Who makes Copper?

Copper is made by a company of the same name. Privately held and venture-backed: its About page reports $102M in funding and shows the logos of its investors, including Norwest and GV.

What are the alternatives to Copper?

The closest alternatives to Copper in our directory are Streak, NetHunt CRM, Pipedrive, HubSpot and folk.

How does Copper compare with other CRM tools?

Copper's GPA of 2.2 is higher than 4 of the 48 other CRM tools we grade, and level with 14.

Is Copper good value for money?

ToolGPA grades Copper D for value for money. Its paid plans start at $23 a month for each person, against a middle price of $24 for the category: 20 of the 46 others that charge start lower.

Could I make my own version of Copper?

To replace Copper you would be making connections to other products, each kept working as those products change.

Where this guide comes from

The prices, plans, platforms and features were read from Copper’s own pages on Oct 5, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Copper's own pages on 5 October 2026, and its App Store rating. Also tested with a demo account on 2026-09-26.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Copper CRM, Inc. Prices change, so check copper.com before you buy.

Part 07 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

3,189

Tools graded, in 94 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 3,189

    tools graded

  • 94

    categories

  • 426

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "Copper: The Insider's Guide", checked Oct 5, 2026. https://toolgpa.com/tools/copper

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The best-graded CRM tools after Copper, each with an Insider's Guide of its own.

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Everything in this guide is ToolGPA’s own summary of what Copper’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Copper is a trademark of its owner, and this guide is not made, paid for or approved by Copper CRM, Inc. Prices and plans change: check copper.com before you buy.