Five9 pricing
Five9 is a paid product, starting at $119 per concurrent seat / month, 50-seat minimum.
Black Friday: is there a Five9 sale?
Plans and prices
- Starts at
- $119 per concurrent seat / month, 50-seat minimum
- Free plan
- None
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Digital | $119per concurrent seat / month, 50-seat minimum | Digital channels only, with a quote request on the page. The bundle grid lists AI summaries, insights and agent assist, with recording and a dialer on the other tiers. |
| Core | $159per concurrent seat / month, 50-seat minimum | All channels including voice, SMS and social messaging, with essential AI, recording, dialer, a choice of CRM or UC adapter and 24/7 support. |
| Plus | Custom | All channels with advanced AI. Contact sales for flexible pricing. |
| Pro | Custom | All channels with essential AI and workforce engagement management. Contact sales for flexible pricing. |
| Enterprise | Custom | All channels with advanced AI and workforce engagement management. Contact sales for flexible pricing. |
Read from five9.com on Nov 12, 2026. Prices change, so confirm with Five9 before you buy.
How Five9's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| Five9 | $119 per concurrent seat / month, 50-seat minimum | No | |
| Talkdesk | $85 per user / month (billing basis not stated) | Yes | Compare |
| Zendesk | $19 per agent / month, billed annually ($25 billed monthly) | No | Compare |
| Dixa | €49 per agent / month, billed annually | No | Compare |
| Kustomer | Paid | No | Compare |
| Gladly | Paid | No | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
Five9 pricing questions
Is Five9 free?
No. Five9 is a paid product, starting at $119 per concurrent seat / month, 50-seat minimum.
How much does Five9 cost?
Five9 lists 5 plans. Digital: $119 per concurrent seat / month, 50-seat minimum. Core: $159 per concurrent seat / month, 50-seat minimum. Plus: custom pricing. Pro: custom pricing. Enterprise: custom pricing. Prices were read from five9.com on Nov 12, 2026.
Does Five9 have a free trial?
No free trial was listed on five9.com when it was checked on Nov 12, 2026.
When were Five9's prices last checked?
On Nov 12, 2026, against five9.com. Vendors change prices without notice, so confirm on their site before you buy.