Freshdesk Growth
The Freshdesk Growth plan costs $19 per agent / month, billed annually.
What the plan includes
Email ticketing and a shared inbox, a customer portal and knowledge base, standard reports, threads and tasks, and roles.
As stated on freshworks.comThe plans either side of it
- Pro$55 per agent / month, billed annuallyone above
Adds a multilingual help desk, custom dashboards, round-robin routing, multiple SLA policies, community forums and 5,000 outside collaborators.
What else costs about this much
| Tool | Starts at | Free plan |
|---|---|---|
| Chatwoot | $19 a month | Yes |
| Freshservice | $19 a month | No |
| Text by LiveChat | $19 a month | No |
| Zendesk | $19 a month | No |
| Smartsupp | $17 a month | Yes |
| SupportBee | $17 a month | No |
Each tool’s own starting price, within a quarter of what this plan costs. A starting price is not the same plan, so read what each one includes before weighing them against each other.
Freshdesk Growth questions
How much is the Freshdesk Growth plan?
The Freshdesk Growth plan costs $19 per agent / month, billed annually. Email ticketing and a shared inbox, a customer portal and knowledge base, standard reports, threads and tasks, and roles.
Is it worth moving from Growth to Pro?
That depends on what you need. Pro costs $55 per agent / month, billed annually and adds adds a multilingual help desk, custom dashboards, round-robin routing, multiple SLA policies, community forums and 5,000 outside collaborators. The listing is what each plan states; neither plan is graded on its own.
Does Freshdesk have a free plan or a trial?
There is no free plan, but there is a 14-day free trial of the Enterprise plan, no credit card needed.
When was this checked?
Oct 17, 2026, against https://www.freshworks.com/freshdesk/pricing/. Vendors change prices and plans without notice, so confirm on their site before you buy.