Freshdesk pricing
Freshdesk is a paid product with a free trial, starting at $19 per agent / month, billed annually.
Plans and prices
- Starts at
- $19 per agent / month, billed annually
- Free plan
- None
- Free trial
- 14-day free trial of the Enterprise plan, no credit card needed
| Plan | Price | What you get |
|---|---|---|
| Growth | $19per agent / month, billed annually | Email ticketing and a shared inbox, a customer portal and knowledge base, standard reports, threads and tasks, and roles. |
| Pro | $55per agent / month, billed annually | Adds a multilingual help desk, custom dashboards, round-robin routing, multiple SLA policies, community forums and 5,000 outside collaborators. |
| Enterprise | $89per agent / month, billed annually | Adds Freddy AI Insights, skill-based routing, a sandbox, audit logs, IP allowlisting and an approval step for knowledge base articles. |
Read from freshworks.com on Oct 17, 2026. Prices change, so confirm with Freshdesk before you buy.
Ways to pay less for Freshdesk
- Annual discountSave 20% with annual billing
Freshdesk's pricing page offers 20% off when plans are paid annually rather than monthly.
Stated on freshworks.com
How Freshdesk's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| Freshdesk | $19 per agent / month, billed annually | No | |
| Zendesk | $19 per agent / month, billed annually ($25 billed monthly) | No | Compare |
| Zoho Desk | $7 per user / month, billed annually ($9 billed monthly) | Yes | Compare |
| Help Scout | $25 per user / month, billed annually ($30 billed monthly) | Yes | Compare |
| Intercom | $29 per seat / month, billed annually ($39 billed monthly) | No | Compare |
| LiveAgent | $15 per agent / month, billed annually ($19 billed monthly) | No | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
Freshdesk pricing questions
Is Freshdesk free?
No, Freshdesk is a paid product, but you can try it first. 14-day free trial of the Enterprise plan, no credit card needed.
How much does Freshdesk cost?
Freshdesk lists 3 plans. Growth: $19 per agent / month, billed annually. Pro: $55 per agent / month, billed annually. Enterprise: $89 per agent / month, billed annually. Prices were read from freshworks.com on Oct 17, 2026.
Does Freshdesk have a free trial?
Yes. 14-day free trial of the Enterprise plan, no credit card needed.
Is Freshdesk cheaper with annual billing?
Save 20% with annual billing. Freshdesk's pricing page offers 20% off when plans are paid annually rather than monthly.
When were Freshdesk's prices last checked?
On Oct 17, 2026, against freshworks.com. Vendors change prices without notice, so confirm on their site before you buy.