Freshservice pricing
Freshservice is a paid product with a free trial, starting at $19 per agent / month, billed annually ($29 billed monthly).
Plans and prices
- Starts at
- $19 per agent / month, billed annually ($29 billed monthly)
- Free plan
- None
- Free trial
- 14-day free trial with access to every Freshservice feature
| Plan | Price | What you get |
|---|---|---|
| Starter | $19per agent / month, billed annually ($29 billed monthly) | Incident, knowledge and task management, one support portal, a ServiceBot in Teams and Slack, and 1,000 orchestration actions a month. |
| Growth | $49per agent / month, billed annually ($59 billed monthly) | Adds a service catalog, SLA policies, MSP mode for several clients, on-call and cloud management, time tracking and 2,000 orchestration actions. |
| Pro | $99per agent / month, billed annually ($119 billed monthly) | Adds problem, change, release and major-incident management, workload management, employee journeys, a status page and up to 50 portals. |
| Enterprise | Custom | Sold through sales. Adds a sandbox, audit logs, Freddy AI Insights and the Freddy AI Agent with 1,200 sessions per license a year. |
Read from freshworks.com on Oct 18, 2026. Prices change, so confirm with Freshservice before you buy.
Ways to pay less for Freshservice
- Annual discountLower per-agent price with annual billing
The pricing page lists Starter at $19 per agent a month billed annually against $29 monthly, Growth at $49 against $59 and Pro at $99 against $119.
Stated on freshworks.com
How Freshservice's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| Freshservice | $19 per agent / month, billed annually ($29 billed monthly) | No | |
| Freshdesk | $19 per agent / month, billed annually | No | Compare |
| Zendesk | $19 per agent / month, billed annually ($25 billed monthly) | No | Compare |
| Zoho Desk | $7 per user / month, billed annually ($9 billed monthly) | Yes | Compare |
| Deskpro | $39 per agent / month, billed annually (minimum 5 agents) | No | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
Freshservice pricing questions
Is Freshservice free?
No, Freshservice is a paid product, but you can try it first. 14-day free trial with access to every Freshservice feature.
How much does Freshservice cost?
Freshservice lists 4 plans. Starter: $19 per agent / month, billed annually ($29 billed monthly). Growth: $49 per agent / month, billed annually ($59 billed monthly). Pro: $99 per agent / month, billed annually ($119 billed monthly). Enterprise: custom pricing. Prices were read from freshworks.com on Oct 18, 2026.
Does Freshservice have a free trial?
Yes. 14-day free trial with access to every Freshservice feature.
Is Freshservice cheaper with annual billing?
Lower per-agent price with annual billing. The pricing page lists Starter at $19 per agent a month billed annually against $29 monthly, Growth at $49 against $59 and Pro at $99 against $119.
When were Freshservice's prices last checked?
On Oct 18, 2026, against freshworks.com. Vendors change prices without notice, so confirm on their site before you buy.