The Less Annoying CRM Insider’s Guide
Everything we know about Less Annoying CRM in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Less Annoying CRM
The Insider’s Guide
Simple CRM for small businesses at one flat per-user price
Every plan, grade, refund rule and rival among CRM tools, read from Less Annoying CRM’s own pages.
Made by Less Annoying CRM · checked Oct 5, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Less Annoying CRM’s own pages, its app-store listings and our grades. Every fact in it is on Less Annoying CRM’s page too, where it is kept up to date. Checked Oct 5, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 19 of the 48 other CRM tools we grade
Less Annoying CRM is a deliberately simple CRM for small businesses, covering contacts, pipelines, tasks, calendars and email logging. It has a single plan at $15 per user a month that includes every feature, with no tiers or contracts, and phone and email support are free. The company has been family-owned and self-funded since 2009.
To get you started, here are 9 things to know about Less Annoying CRM, taken from its own pages and our grades.
- 1
Best for small businesses moving off spreadsheets
It leaves out automation, campaigns and quoting on purpose.
- 2
Paid plans start at $15 a month for each person
As its pricing page puts it: $15 per user / month, plus applicable tax.
- 3
You can try it first
30-day free trial with no feature limits, no credit card required
- 4
It runs on Web
Web.
- 5
Contact profiles and history
Each contact has one page with notes, files, tasks, events and logged emails, all date-stamped, plus unlimited custom fields and groups.
- 6
Pipelines and lead tracking
Unlimited pipelines with customizable stages and stage-specific fields show what is open, stalled or closing, with follow-up tasks on each lead.
- 7
Tasks and daily agenda email
Follow-up tasks are linked to contacts and leads, and a morning email lists the events, tasks and follow-ups due that day.
- 8
A 2.4 GPA, above 19 of 48
That is against the other CRM tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of Less Annoying CRM you could make: sales pipeline, tasks, calendar, forms and reports. What surrounds it you could not. The 2 things listed below take a company, not a weekend.
Less Annoying CRM at a glance
- Pricing
- Free trial, from $15 per user / month, plus applicable tax
- Free plan
- No
- Free trial
- 30-day free trial with no feature limits, no credit card required
- Runs on
- Web
- Made by
- Less Annoying CRM, since 2009
- Category
- CRM Software
- Our grade
- 2.4 GPA, fair
The report card
Best for small businesses moving off spreadsheets
Less Annoying CRM is one plan at $15 a user a month with every feature, no tiers and no contract, plus phone and email support. It leaves out automation, campaigns and quoting on purpose. It runs in a browser with no phone apps listed, there's no free plan after the 30-day trial, and paying yearly brings no discount.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | $15 a user a month sits in the ordinary middle of this category, below the $24 average start but above the cheapest quarter. The shape of it: one plan, every feature, unlimited contacts and pipelines, 25 GB each. No discount for paying yearly, and the vendor says it gives none. |
| Free plan and trial | C | No free plan. The trial is 30 days with no feature limits and no credit card, but it's still a trial. After that it's $15 a user, month to month. |
| Features | C | Contact pages with notes, files and logged emails, unlimited pipelines, follow-up tasks, a morning agenda email, forms and reports. It does that smaller job on purpose: no automation, no campaigns, no quoting, and the vendor suggests staying under about 50,000 contacts and companies. |
| Ease of use | B | No rating on record. It's a browser app with nothing to install and one plan, so there are no features to compare, and phone and email support come with it if you get stuck. |
| Platforms and integrations | B | It runs in a browser on any device and no native apps are listed, so there's nothing on your phone's home screen. It syncs Google and Outlook calendars, logs email from Google, Microsoft or IMAP, connects to Mailchimp and Zapier, and has an API. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Less Annoying CRM is for
- Fits if you're one person or a small team still running sales from a spreadsheet
- Works for people who'd rather ring someone than read a help page, as phone support is included
Who it is not for
- Skip it if you want a free plan, as there's only the 30-day trial
- Not for you if you want a phone app, since it runs in the browser only
- Too light for big databases, with the vendor suggesting about 50,000 contacts and companies at most
- Too light for teams that want automation, email campaigns or quotes, which it leaves out
- Watch out: paying yearly brings no discount, and tax is added on top of the $15
Good to know
Good for
- Solo users and small teams moving off spreadsheets
- Buyers who want one price with every feature included
- Teams that value free phone and email support
Worth knowing
- There is no free plan; after the 30-day trial it costs $15 per user a month.
- The pricing page describes access through a browser on any device, with no downloads or installs; no native apps are listed.
- The vendor suggests staying below about 50,000 contacts and companies in total.
- Paying annually is possible but brings no discount, and the vendor states it offers no discounts of any kind.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$15
A month to start, for each person
Less Annoying CRM is a paid product with a free trial, starting at $15 per user / month, plus applicable tax.
No discount for paying yearly, and the vendor says it gives none.
Less Annoying CRM
$15
per user / month, billed month to month, plus applicable tax
The only plan: unlimited contacts, companies, pipelines and custom fields, 25 GB of file storage per user, and free phone and email support.
Trying it first
30-day free trial with no feature limits, no credit card required
Read from lessannoyingcrm.com on Oct 5, 2026.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Simple CRM for small businesses at one flat per-user price. Here is what it does, as its own site describes it, and what it covers: public API, tasks, calendar, sales pipeline, forms, reports.
Contact pages with notes, files and logged emails, unlimited pipelines, follow-up tasks, a morning agenda email, forms and reports.
- Contact profiles and history
- Each contact has one page with notes, files, tasks, events and logged emails, all date-stamped, plus unlimited custom fields and groups.
- Pipelines and lead tracking
- Unlimited pipelines with customizable stages and stage-specific fields show what is open, stalled or closing, with follow-up tasks on each lead.
- Tasks and daily agenda email
- Follow-up tasks are linked to contacts and leads, and a morning email lists the events, tasks and follow-ups due that day.
- Calendar and email sync
- Calendars sync two ways with Google and Outlook, and email is logged automatically from Google, Microsoft or IMAP accounts.
- Form builder
- Intake forms create CRM records automatically, and workflows organize the submissions and trigger follow-up tasks.
- Reports and exports
- Activity, task and pipeline reports can be filtered by custom field, pipeline stage or group, and all data can be exported to a spreadsheet at any time.
Where it runs
- Web
What it works with
- Google Calendar
- Outlook Calendar
- Google Contacts
- Mailchimp
- Zapier
- Google Forms
- CallHippo
- Badger Maps
Less Annoying CRM is made by Less Annoying CRM, and has been around since 2009.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
19/48
Other CRM tools it is graded above
Less Annoying CRM's GPA of 2.4 is higher than 19 of the 48 other CRM tools we grade, and level with 15.
It stands best on ease of use (B, above 37 of 48) and worst on features (C, above 0).
Its paid plans start at $15 a month for each person, against a middle price of $24 for the category: 15 of the 46 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 3 tools score higher and cost less.
Each grade against the category
Every bar is all 49 CRM tools we grade, cut by the letter each got. Less Annoying CRM’s own letter is outlined.
- CValue for moneyAbove 18 of 48
- CFree plan and trialAbove 4 of 48
- CFeaturesAbove 0 of 48
- BEase of useAbove 37 of 48
- BPlatforms and integrationsAbove 5 of 48
Price against what you get
Each dot is one of 47 CRM tools. Further left costs less; higher up scores better on features, ease of use and platforms. Less Annoying CRM is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of Less Annoying CRM you could make: sales pipeline, tasks, calendar, forms and reports. What surrounds it you could not. The 2 things listed below take a company, not a weekend.
It costs $180 a year.
What you could make
- Sales pipeline, tasks, calendar, forms and reports: an app builder makes these well.
What you could not
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, Google Calendar, Outlook Calendar and Google Contacts among them, and has an API.
What this rests on. Less Annoying CRM’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Capsule CRM, Nutshell, OnePageCRM, Pipedrive and Zoho CRM
The 5 tools Less Annoying CRM is most often weighed against, with where each one differs from it.
- 2.2GPA
Capsule CRM
Free plan · from $18/mo
Small-business CRM for contacts, sales pipelines and projects.
- Capsule CRM has a free plan. Less Annoying CRM does not, though it has a free trial.
- Only Capsule CRM lists iOS and Android apps.
- Less Annoying CRM also covers calendar and forms.
- 2.4GPA
Nutshell
Free trial · from $13/mo
Sales CRM with email marketing, forms and AI built into every plan.
- Only Nutshell lists iOS and Android apps.
- Less Annoying CRM also covers tasks and calendar.
- Nutshell also covers booking links and workflow automation.
- 2.8GPA
OnePageCRM
Free trial · from $9.95/mo
Action-focused sales CRM for small businesses.
- Only OnePageCRM lists iOS and Android apps.
- Only OnePageCRM lists a browser extension.
- Less Annoying CRM also covers tasks and calendar.
- 2.2GPA
Pipedrive
Free trial · from $14/mo
Sales CRM organized around visual deal pipelines.
- Only Pipedrive lists iOS and Android apps.
- Less Annoying CRM also covers tasks, calendar, forms and reports.
- Pipedrive also covers transcription, kanban boards and workflow automation.
- 2.6GPA
Zoho CRM
Free plan · from $14/mo
Sales CRM with a free edition, process automation and Zia AI.
- Zoho CRM has a free plan. Less Annoying CRM does not, though it has a free trial.
- Only Zoho CRM lists iOS and Android apps.
- Less Annoying CRM also covers tasks, calendar, forms and reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Less Annoying CRM free?
No, Less Annoying CRM is a paid product, but you can try it first. 30-day free trial with no feature limits, no credit card required.
How much does Less Annoying CRM cost?
Less Annoying CRM lists one plan. Less Annoying CRM: $15 per user / month, billed month to month, plus applicable tax.
What platforms does Less Annoying CRM work on?
Less Annoying CRM is available on Web.
Does Less Annoying CRM have an Android app?
No Android app was listed when its pages were read on Oct 5, 2026. Less Annoying CRM is listed for Web.
Does Less Annoying CRM have an iPhone app?
No iPhone app was listed when its pages were read on Oct 5, 2026. Less Annoying CRM is listed for Web.
Is Less Annoying CRM open source?
Less Annoying CRM is not described as open source on its own site, as read on Oct 5, 2026.
Does Less Annoying CRM have an API?
Yes. Less Annoying CRM offers a public API, according to its own site.
What does Less Annoying CRM integrate with?
Less Annoying CRM's listing names Google Calendar, Outlook Calendar, Google Contacts, Mailchimp, Zapier, Google Forms, CallHippo and Badger Maps.
Who makes Less Annoying CRM?
Less Annoying CRM is made by a company of the same name. It dates from 2009.
What are the alternatives to Less Annoying CRM?
The closest alternatives to Less Annoying CRM in our directory are Capsule CRM, Nutshell, OnePageCRM, Pipedrive and Zoho CRM.
How does Less Annoying CRM compare with other CRM tools?
Less Annoying CRM's GPA of 2.4 is higher than 19 of the 48 other CRM tools we grade, and level with 15.
Is Less Annoying CRM good value for money?
ToolGPA grades Less Annoying CRM C for value for money. Its paid plans start at $15 a month for each person, against a middle price of $24 for the category: 15 of the 46 others that charge start lower.
Could I make my own version of Less Annoying CRM?
The plain part of Less Annoying CRM you could make: sales pipeline, tasks, calendar, forms and reports.
Where this guide comes from
The prices, plans, platforms and features were read from Less Annoying CRM’s own pages on Oct 5, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Less Annoying CRM's own pages on 5 October 2026. Also tested with a demo account on 2026-09-26.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Less Annoying CRM. Prices change, so check lessannoyingcrm.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Less Annoying CRM, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/less-annoying-crm
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Less Annoying CRM: The Insider's Guide", checked Oct 5, 2026. https://toolgpa.com/tools/less-annoying-crm
Know someone choosing between CRM tools?
Send them this guide: toolgpa.com/tools/less-annoying-crm/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded CRM tools after Less Annoying CRM, each with an Insider's Guide of its own.
- CRM Software Insider's GuideEvery one of the 49 CRM tools we grade, compared
- HubSpot Insider's GuideFree CRM at the center of a marketing, sales and service suite3.2 GPA
- Bigin by Zoho CRM Insider's GuidePipeline-based CRM from Zoho for small businesses2.8 GPA
- Bitrix24 Insider's GuideFlat-priced CRM with tasks, chat, video calls and a site builder2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Less Annoying CRM’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Less Annoying CRM is a trademark of its owner, and this guide is not made, paid for or approved by Less Annoying CRM. Prices and plans change: check lessannoyingcrm.com before you buy.