Less Annoying CRM vs Nutshell
We give Less Annoying CRM a 3.0 GPA and Nutshell a 3.2, out of 4.0. Less Annoying CRM grades higher on value for money. Nutshell grades higher on features and platforms. They get the same grade on the free plan and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Less Annoying CRM
Simple CRM for small businesses at one flat per-user price
Nutshell
Sales CRM with email marketing, forms and AI built into every plan
How we grade them
| 3.0GPALess Annoying CRMVery good | 3.2GPANutshellVery good | |
|---|---|---|
| Value for money | AOne plan, $15 a user a month, with every feature, unlimited contacts and pipelines and 25 GB of storage each. Paid CRMs here start at about $24 in the middle, and most hold things back for dearer tiers. No discount for paying yearly, mind. | BFoundation is $13 a user a month on yearly billing, with unlimited contacts, email sync, forms and landing pages. But it's 100 active leads and one pipeline. Growth lifts the lead cap at $25, about typical, and sales automation and extra pipelines need Pro at $42. |
| Free plan and trial | CNo free plan. The trial is 30 days with no feature limits and no credit card, which is about as fair as trials get. After that it's $15 a user. | CNo free plan. The trial is 14 days with no credit card. Every plan does come with 150 free marketing emails a month, but you're paying for the CRM underneath. |
| Features | BContact pages with notes, files and logged emails, unlimited pipelines, follow-up tasks, a morning agenda email, forms and reports. Solid basics, kept simple on purpose. The vendor suggests staying under about 50,000 contacts and companies, so it isn't built for huge databases. | AA drag-and-drop pipeline, two-way Gmail and Outlook sync, bulk email, reports and quotas, sales automation, AI call and meeting summaries, plus forms, landing pages and web chat on every plan. That's the sales job and a slice of marketing. SMS and proposals are paid add-ons. |
| Ease of use | BThere's no App Store rating on record for it, so a B is our ceiling. One plan means there's nothing to compare, and phone and email support is free if you get stuck. | BThere's no App Store rating on record for it, so a B is our ceiling. Live support and onboarding help come with every plan, and the pipeline is a board you drag leads across. |
| Platforms and integrations | BIt runs in a browser on any device, with no downloads, and no native apps are listed. It syncs with Google and Outlook calendars, logs email from Google, Microsoft or IMAP, and connects to Mailchimp and Zapier. There's an API too. | AWeb, iPhone and Android. It connects to Gmail, Google Calendar, Outlook, Calendly, Aircall, DocuSign and Facebook Messenger, and there's an API. No desktop app, but it runs in any browser. |
| Best for | small businesses moving off spreadsheets | small sales teams that want marketing built in |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Less Annoying CRM and Nutshell. How we grade
Where they differ
- Less Annoying CRM starts at $15 per user / month, plus applicable tax. Nutshell starts at $13 per user / month, billed annually ($19 billed monthly).
- Only Nutshell lists iOS and Android apps.
- Less Annoying CRM also covers tasks and calendar.
- Nutshell also covers booking links and workflow automation.
At a glance
| Less Annoying CRM | Nutshell | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $15 per user / month, plus applicable tax | $13 per user / month, billed annually ($19 billed monthly) |
| Free plan | None | None |
| Free trial | 30-day free trial with no feature limits, no credit card required | 14-day free trial, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Less Annoying CRM | Nutshell (part of WebFX) |
| Price read from | lessannoyingcrm.com | nutshell.com |
| Checked | Oct 5, 2026 | Oct 5, 2026 |
Who each one suits
Less Annoying CRM
- Solo users and small teams moving off spreadsheets
- Buyers who want one price with every feature included
- Teams that value free phone and email support
Nutshell
- Small sales teams that want a low per-user entry price
- Teams that want lead capture forms and basic email marketing inside the CRM
- Companies that value live support and onboarding help on every plan
Worth knowing
Less Annoying CRM
- There is no free plan; after the 30-day trial it costs $15 per user a month.
- The pricing page describes access through a browser on any device, with no downloads or installs; no native apps are listed.
- The vendor suggests staying below about 50,000 contacts and companies in total.
- Paying annually is possible but brings no discount, and the vendor states it offers no discounts of any kind.
Nutshell
- There is no free plan; the free trial lasts 14 days.
- Foundation is limited to 100 active leads, 1 pipeline and 10 custom fields.
- Sales automation, multiple pipelines and the meeting scheduler start at Pro, $42 per user / month billed annually.
- Two-way SMS and social inboxes ($16 per user / month) and proposals and invoices ($79 a month) are paid add-ons.
Key features
Less Annoying CRM
- Contact profiles and history
- Each contact has one page with notes, files, tasks, events and logged emails, all date-stamped, plus unlimited custom fields and groups.
- Pipelines and lead tracking
- Unlimited pipelines with customizable stages and stage-specific fields show what is open, stalled or closing, with follow-up tasks on each lead.
- Tasks and daily agenda email
- Follow-up tasks are linked to contacts and leads, and a morning email lists the events, tasks and follow-ups due that day.
- Calendar and email sync
- Calendars sync two ways with Google and Outlook, and email is logged automatically from Google, Microsoft or IMAP accounts.
- Form builder
- Intake forms create CRM records automatically, and workflows organize the submissions and trigger follow-up tasks.
- Reports and exports
- Activity, task and pipeline reports can be filtered by custom field, pipeline stage or group, and all data can be exported to a spreadsheet at any time.
Nutshell
- Leads and pipelines
- A drag-and-drop board shows where each lead stands. Foundation and Growth have one pipeline, Pro has 5, Business 10 and Enterprise unlimited.
- Email and calendar sync
- Two-way sync with Gmail and Outlook keeps emails and calendar events attached to contacts, with email templates and one-click bulk emailing.
- Sales automation
- Growth adds lead assignment rules and custom stage goals, and Pro adds sales automation for routine pipeline tasks.
- Reporting and quotas
- Growth adds activity reports and sales quotas, and Pro unlocks advanced reporting. Enterprise includes read-only SQL access to the data.
- AI outcomes and assists
- AI outcomes cover call and meeting summaries, lead research and email campaign drafts, metered at 10 to 150 per user a month by plan. Lighter AI assists are unlimited.
- Forms, chat and email marketing
- Every plan includes a form builder, landing pages, web chat with an AI chatbot and 150 free marketing emails a month. Larger email volumes and SMS are paid add-ons.
Plans
Less Annoying CRM
Less Annoying CRM$15
per user / month, billed month to month, plus applicable tax
The only plan: unlimited contacts, companies, pipelines and custom fields, 25 GB of file storage per user, and free phone and email support.
Nutshell
Foundation$13
per user / month, billed annually ($19 billed monthly)
Unlimited contacts and storage, email and calendar sync, AI chatbot, form builder and landing pages. 1 pipeline and 100 active leads.
Growth$25
per user / month, billed annually ($32 billed monthly)
Adds activity reports, sales quotas, lead assignment rules, custom stage goals and hot leads, with unlimited active leads.
Pro$42
per user / month, billed annually ($49 billed monthly)
Adds 5 custom pipelines, advanced reporting, sales automation, AI lead recaps and next steps, and a meeting scheduler.
Business$59
per user / month, billed annually ($67 billed monthly)
Adds 10 custom pipelines, the advanced meeting scheduler, audit log and changelog, and additional teams and territories.
Enterprise$79
per user / month, billed annually ($89 billed monthly)
Adds unlimited pipelines and custom fields, enterprise SSO, read-only SQL data access and phone support.
Ways to pay less
Less Annoying CRM
No public discounts listed.
Nutshell
- Annual discount
Lower per-user price with annual billing
The pricing toggle advertises 15% off for annual billing. Listed savings run from $6 to $10 per user a month: Foundation is $13 instead of $19, Enterprise $79 instead of $89.
