Nutshell vs Pipedrive
We give Nutshell a 3.2 GPA and Pipedrive a 3.0, out of 4.0. Nutshell grades higher on ease of use. They get the same grade on value for money, the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Nutshell
Sales CRM with email marketing, forms and AI built into every plan
Pipedrive
Sales CRM organized around visual deal pipelines
How we grade them
| 3.2GPANutshellVery good | 3.0GPAPipedriveVery good | |
|---|---|---|
| Value for money | BFoundation is $13 a user a month on yearly billing, with unlimited contacts, email sync, forms and landing pages. But it's 100 active leads and one pipeline. Growth lifts the lead cap at $25, about typical, and sales automation and extra pipelines need Pro at $42. | BLite is $14 a seat a month on yearly billing, or $24 monthly, under the $23 or so that paid CRMs here start at if you pay for the year. But automation waits for Growth at $39, and LeadBooster, Campaigns, Smart Docs and Projects are add-ons starting from $13.33 to $41 a month. |
| Free plan and trial | CNo free plan. The trial is 14 days with no credit card. Every plan does come with 150 free marketing emails a month, but you're paying for the CRM underneath. | CNo free plan. The 14-day trial gives full access and doesn't ask for a card, so you can have a proper look. After that you pay or you're out. |
| Features | AA drag-and-drop pipeline, two-way Gmail and Outlook sync, bulk email, reports and quotas, sales automation, AI call and meeting summaries, plus forms, landing pages and web chat on every plan. That's the sales job and a slice of marketing. SMS and proposals are paid add-ons. | AKanban pipelines with custom fields, two-way email sync, sequences and automations, an AI assistant that says which deals to chase, call recording that updates the CRM, reports and forecasts. It's sales only, with no marketing or support suite, and that's the point. |
| Ease of use | BThere's no App Store rating on record for it, so a B is our ceiling. Live support and onboarding help come with every plan, and the pipeline is a board you drag leads across. | C3.75 from about 680 App Store ratings, a C on our ladder. Dragging deal cards along a board is a simple idea, but nearly one rating in five is a single star, so plenty of people on the phone app aren't happy. |
| Platforms and integrations | AWeb, iPhone and Android. It connects to Gmail, Google Calendar, Outlook, Calendly, Aircall, DocuSign and Facebook Messenger, and there's an API. No desktop app, but it runs in any browser. | AWeb, iPhone and Android. The marketplace lists more than 500 integrations, Gmail, Slack, Zoom, Teams, Zapier, QuickBooks and Xero among them, and there's an API with webhooks. No desktop app. |
| Best for | small sales teams that want marketing built in | sales teams that think in deal pipelines |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Nutshell and Pipedrive. How we grade
Where they differ
- Nutshell starts at $13 per user / month, billed annually ($19 billed monthly). Pipedrive starts at $14 per seat / month, billed annually ($24 billed monthly).
- Nutshell also covers booking links, forms and reports.
- Pipedrive also covers transcription and kanban boards.
At a glance
| Nutshell | Pipedrive | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $13 per user / month, billed annually ($19 billed monthly) | $14 per seat / month, billed annually ($24 billed monthly) |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | 14-day free trial with full access, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Nutshell (part of WebFX) | Pipedrive Inc. |
| Price read from | nutshell.com | web.archive.org (not the vendor's own page) |
| Checked | Oct 5, 2026 | Oct 9, 2026 |
Who each one suits
Nutshell
- Small sales teams that want a low per-user entry price
- Teams that want lead capture forms and basic email marketing inside the CRM
- Companies that value live support and onboarding help on every plan
Pipedrive
- Small and mid-sized sales teams that want a pipeline-first CRM
- Teams that need deal tracking without a wider marketing or service suite
- Buyers who want full access during a trial before choosing a plan
Worth knowing
Nutshell
- There is no free plan; the free trial lasts 14 days.
- Foundation is limited to 100 active leads, 1 pipeline and 10 custom fields.
- Sales automation, multiple pipelines and the meeting scheduler start at Pro, $42 per user / month billed annually.
- Two-way SMS and social inboxes ($16 per user / month) and proposals and invoices ($79 a month) are paid add-ons.
Pipedrive
- There is no free plan; a paid subscription is needed once the 14-day trial ends.
- LeadBooster, Projects, Campaigns, Web Visitors and Smart Docs are paid add-ons, starting from $13.33 to $41 a month.
- Prices here come from a September 13, 2026 archive copy of the US pricing page, because the live page turned our reader away; they exclude VAT.
- Seats are charged whether or not they are assigned to a user, and Pipedrive's terms say fees are non-refundable.
Key features
Nutshell
- Leads and pipelines
- A drag-and-drop board shows where each lead stands. Foundation and Growth have one pipeline, Pro has 5, Business 10 and Enterprise unlimited.
- Email and calendar sync
- Two-way sync with Gmail and Outlook keeps emails and calendar events attached to contacts, with email templates and one-click bulk emailing.
- Sales automation
- Growth adds lead assignment rules and custom stage goals, and Pro adds sales automation for routine pipeline tasks.
- Reporting and quotas
- Growth adds activity reports and sales quotas, and Pro unlocks advanced reporting. Enterprise includes read-only SQL access to the data.
- AI outcomes and assists
- AI outcomes cover call and meeting summaries, lead research and email campaign drafts, metered at 10 to 150 per user a month by plan. Lighter AI assists are unlimited.
- Forms, chat and email marketing
- Every plan includes a form builder, landing pages, web chat with an AI chatbot and 150 free marketing emails a month. Larger email volumes and SMS are paid add-ons.
Pipedrive
- Visual sales pipelines
- Deals move through customizable kanban-style pipelines, with custom fields, activity reminders and products or services linked to each deal.
- Email sync and scheduling
- Two-way email sync, group emailing, templates and meeting scheduling keep conversations attached to the contact and deal.
- Workflow automation
- Automations and sequences take over repetitive steps such as follow-ups and data entry, and webhooks pass events to other systems.
- AI assistant and Nova
- An AI assistant recommends which deals to focus on, an email tool drafts and summarizes messages, and Nova records and transcribes calls and updates the CRM afterwards.
- Reports and forecasting
- Customizable reports and dashboards track sales performance, with revenue forecasts on the higher plans.
- Add-ons and marketplace
- LeadBooster, Campaigns, Smart Docs, Projects and Web Visitors extend the CRM at extra cost. The marketplace lists more than 500 integrations.
Plans
Nutshell
Foundation$13
per user / month, billed annually ($19 billed monthly)
Unlimited contacts and storage, email and calendar sync, AI chatbot, form builder and landing pages. 1 pipeline and 100 active leads.
Growth$25
per user / month, billed annually ($32 billed monthly)
Adds activity reports, sales quotas, lead assignment rules, custom stage goals and hot leads, with unlimited active leads.
Pro$42
per user / month, billed annually ($49 billed monthly)
Adds 5 custom pipelines, advanced reporting, sales automation, AI lead recaps and next steps, and a meeting scheduler.
Business$59
per user / month, billed annually ($67 billed monthly)
Adds 10 custom pipelines, the advanced meeting scheduler, audit log and changelog, and additional teams and territories.
Enterprise$79
per user / month, billed annually ($89 billed monthly)
Adds unlimited pipelines and custom fields, enterprise SSO, read-only SQL data access and phone support.
Pipedrive
Lite$14
per seat / month, billed annually ($24 billed monthly)
The entry plan: leads, deals, contacts and pipelines organized in one workspace.
Growth$39
per seat / month, billed annually ($49 billed monthly)
Adds automation for emails and follow-ups on top of Lite.
Premium$59
per seat / month, billed annually ($79 billed monthly)
Pipedrive's full-cycle sales tools, from lead to close. Marked as the most popular plan.
Ultimate$79
per seat / month, billed annually ($99 billed monthly)
The complete set of Pipedrive capabilities.
Ways to pay less
Nutshell
- Annual discount
Lower per-user price with annual billing
The pricing toggle advertises 15% off for annual billing. Listed savings run from $6 to $10 per user a month: Foundation is $13 instead of $19, Enterprise $79 instead of $89.
Pipedrive
- Annual discount
Save up to 42% with annual billing
The US pricing page says annual billing saves up to 42%: Lite is $14 per seat a month billed annually against $24 billed monthly.
