The Survicate Insider’s Guide
Everything we know about Survicate in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Survicate
The Insider’s Guide
Customer feedback surveys for email, web and mobile apps
Every plan, grade, refund rule and rival among form and survey tools, read from Survicate’s own pages.
Made by Survicate S.A. · checked Oct 6, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Survicate’s own pages, its app-store listings and our grades. Every fact in it is on Survicate’s page too, where it is kept up to date. Checked Oct 6, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 3 of the 30 other form and survey tools we grade
Survicate is a customer feedback platform for running surveys by email and link, as website pop-ups, inside web products and in mobile apps through an SDK. Its Research Hub gathers survey answers together with support tickets, reviews and call transcripts and uses AI to group them into topics. Plans are priced by monthly response volume, and there is a 10-day trial rather than a free plan.
To get you started, here are 9 things to know about Survicate, taken from its own pages and our grades.
No store rating on record, and in-app surveys mean an SDK in your product plus targeting rules and attributes to define.
- 1
Best for customer feedback across web, email and apps
Survicate runs feedback surveys by email, as website pop-ups, inside your product and in mobile apps, with AI sorting the answers into topics.
- 2
Paid plans start at $56 a month
As its pricing page puts it: $56 per month, billed annually (100 responses a month).
- 3
You can try it first
10-day free trial, no card required, limited to 25 survey responses and 100 data points
- 4
It runs on Web
Web.
- 5
Multichannel surveys
Run surveys by email and link, as website pop-ups, inside a web product, in kiosk mode or in iOS and Android apps through an SDK. Every plan covers these.
- 6
Research Hub
An AI repository that collects feedback from surveys, support tickets, reviews and transcripts, and answers questions about it in a chat.
- 7
Targeting
Show surveys on chosen pages or to identified users on any plan. Attribute targeting starts on Growth; event targeting and A/B testing need Pro.
- 8
A 2.2 GPA, above 3 of 30
That is against the other form and survey tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Your call
A form at its plainest is questions, a button and a table of answers.
Survicate at a glance
- Pricing
- Free trial, from $56 per month, billed annually (100 responses a month)
- Free plan
- No
- Free trial
- 10-day free trial, no card required, limited to 25 survey responses and 100 data points
- Runs on
- Web
- Made by
- Survicate S.A.
- Category
- Forms & Surveys
- Our grade
- 2.2 GPA, fair
The report card
Best for customer feedback across web, email and apps
Survicate runs feedback surveys by email, as website pop-ups, inside your product and in mobile apps, with AI sorting the answers into topics. It charges by the response: the cheapest plan is $56 a month billed annually for 100 responses, and there's no free plan, only a 10-day trial capped at 25 responses. Webhooks, the Export API and Salesforce wait for Pro from $349.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | $56 a month billed annually buys 100 responses, against a $24 middle for this whole category. At 1,500 responses it's $289, monthly Starter is $89 with up to $0.89 per extra response, and webhooks and the Export API wait for Pro from $349. |
| Free plan and trial | C | No free plan at all. The 10-day trial needs no card but stops at 25 survey responses and 100 data points, so it's a look around rather than a full run. |
| Features | B | It covers the survey job completely: by email and link, as website pop-ups, inside a web product, in kiosk mode or through iOS and Android SDKs, on every plan, with targeting and AI drafting. The Research Hub also pulls in tickets, reviews and call transcripts. |
| Ease of use | C | No store rating on record, and in-app surveys mean an SDK in your product plus targeting rules and attributes to define. The AI drafting questions from a goal is the easy part. |
| Platforms and integrations | B | Web with SDKs for putting surveys inside iOS and Android apps, and Slack, Jira, Zendesk and Zapier on every plan. HubSpot and Google Sheets start on Growth, Salesforce and the Export API on Pro. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Survicate is for
- Fits if you're a product team running surveys inside your app or website
- Works for customer experience teams tracking NPS, CSAT and CES alongside support tickets
Who it is not for
- Pricey if you collect lots of answers, since 100 responses a month already costs $56 and 1,500 costs $289
- Not for you if you want a free plan, as there's only a 10-day trial that stops at 25 responses
- Watch out: monthly Starter keeps the Survicate branding, allows 2 active surveys and charges $0.39 to $0.89 per extra response
- Skip it if you need webhooks, the Export API or Salesforce on a small budget, because those need Pro, from $349 a month
- Watch out: SAML SSO is Enterprise only, from $569 a month on an annual commitment
Good to know
Good for
- Product teams running in-app and website surveys
- Customer experience teams tracking NPS, CSAT and CES
- Teams that want survey answers and support feedback analyzed together
Worth knowing
- There is no free plan on the pricing page: the 10-day trial stops at 25 survey responses.
- Prices rise with response volume, and the monthly Starter plan charges $0.39 to $0.89 for each response over its limit.
- Starter keeps Survicate branding and allows 2 active surveys; removing the branding starts on Growth, which is billed annually.
- Webhooks, the Export API, custom CSS and Salesforce need Pro, and SAML SSO is Enterprise only.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$56
A month to start
Survicate is a paid product with a free trial, starting at $56 per month, billed annually (100 responses a month).
Growth
$56
per month, billed annually; rises with response volume
From 100 responses a month ($56) to 1,500 ($289), with unlimited active surveys, 10 seats, branding removal, multilingual surveys and 1 dashboard.
Starter
$89
per month, billed monthly; rises with response volume
Monthly commitment from 100 responses a month ($89) to 500 ($279), with 2 active surveys, 5 seats, 25 integrations and per-response overage fees.
Pro
$349
per month, starting price on an annual commitment
Custom yearly pool of responses and custom seats, plus advanced display logic, custom CSS and domain, A/B testing, webhooks and the Export API.
Enterprise
$569
per month, starting price on an annual commitment
Everything in Pro, plus SAML SSO, access logs, HIPAA and DORA coverage, custom legal terms and a dedicated customer success manager.
Trying it first
10-day free trial, no card required, limited to 25 survey responses and 100 data points
Read from survicate.com on Oct 6, 2026.
Ways to pay less
Annual discount
Lower rate on the annual Growth plan
At 100 responses a month, the annual Growth plan is $56 per month against $89 on the monthly Starter plan; at 500 responses it is $169 against $279. Growth also includes more features.
Stated on survicate.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Customer feedback surveys for email, web and mobile apps. Here is what it does, as its own site describes it, and what it covers: public API, AI features, templates, surveys, reports.
The Research Hub also pulls in tickets, reviews and call transcripts.
- Multichannel surveys
- Run surveys by email and link, as website pop-ups, inside a web product, in kiosk mode or in iOS and Android apps through an SDK. Every plan covers these.
- Research Hub
- An AI repository that collects feedback from surveys, support tickets, reviews and transcripts, and answers questions about it in a chat.
- Targeting
- Show surveys on chosen pages or to identified users on any plan. Attribute targeting starts on Growth; event targeting and A/B testing need Pro.
- AI survey creation and analysis
- AI drafts questions from a goal and tags open-text answers on every plan. Topic and sentiment categorization and AI follow-up questions start on Growth.
- Integrations
- Slack, Jira, Zendesk and Zapier are on every plan, HubSpot, Intercom and Google Sheets start on Growth, and Salesforce, Amplitude and Mixpanel need Pro.
- Dashboards and reports
- Growth includes 1 dashboard and scheduled email reports, and Pro has 10 dashboards. The Starter plan has no dashboards.
Where it runs
- Web
What it works with
- Slack
- HubSpot
- Intercom
- Zendesk
- Jira
- Google Sheets
- Zapier
- Salesforce
Survicate is made by Survicate S.A.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
3/30
Other form and survey tools it is graded above
Survicate's GPA of 2.2 is higher than 3 of the 30 other form and survey tools we grade, and level with 2.
It stands best on features (B, above 9 of 30) and worst on value for money (D, above 0).
Its paid plans start at $56 a month, against a middle price of $21 for the category: 27 of the 30 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 5 tools score higher and cost less.
Each grade against the category
Every bar is all 31 form and survey tools we grade, cut by the letter each got. Survicate’s own letter is outlined.
- DValue for moneyAbove 0 of 30
- CFree plan and trialAbove 1 of 30
- BFeaturesAbove 9 of 30
- CEase of useAbove 0 of 30
- BPlatforms and integrationsAbove 4 of 30
Price against what you get
Each dot is one of 31 form and survey tools. Further left costs less; higher up scores better on features, ease of use and platforms. Survicate is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Your call
A form at its plainest is questions, a button and a table of answers.
You could make the core of Survicate for yourself: surveys, templates and reports. What you would give up is listed below. Whether that is worth the price is your call. It costs $672 a year.
What you could make
- Surveys, templates and reports: an app builder makes these well.
- It runs in a browser, which is where something home-made would run too.
What you could not
- It plugs into other products, Slack, HubSpot and Intercom among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Survicate’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
SurveySparrow, Typeform, Formbricks, SurveyMonkey and Alchemer
The 5 tools Survicate is most often weighed against, with where each one differs from it.
- 2.4GPA
SurveySparrow
Free plan · from $19/mo
Chat-style survey and customer feedback platform with AI analysis.
- SurveySparrow has a free plan. Survicate does not, though it has a free trial.
- Only SurveySparrow lists iOS and Android apps.
- SurveySparrow also covers workflow automation and forms.
- 2.4GPA
Typeform
Free plan · from $28/mo
Form, survey and quiz builder with logic, AI and video questions.
- Typeform has a free plan. Survicate does not, though it has a free trial.
- Typeform also covers workflow automation and forms.
- 2.4GPA
Formbricks
Free plan · from $74/mo
Open-source survey platform for links, websites and apps.
- Formbricks has a free plan. Survicate does not, though it has a free trial.
- Formbricks is open source and self-hostable, according to its own site.
- Survicate also covers reports.
- 2.4GPA
SurveyMonkey
Free plan · from $39/mo
Online survey and form platform with built-in analysis tools.
- SurveyMonkey has a free plan. Survicate does not, though it has a free trial.
- Only SurveyMonkey lists iOS and Android apps.
- SurveyMonkey also covers forms.
- 2.4GPA
Alchemer
Free plan · from $315/yr
Survey platform with advanced logic and market research questions.
- Alchemer has a free plan. Survicate does not, though it has a free trial.
- Survicate also covers templates.
- Alchemer also covers workflow automation.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Survicate free?
No, Survicate is a paid product, but you can try it first. 10-day free trial, no card required, limited to 25 survey responses and 100 data points.
How much does Survicate cost?
Survicate lists 4 plans. Growth: $56 per month, billed annually; rises with response volume.
What platforms does Survicate work on?
Survicate is available on Web.
Does Survicate offer any discounts?
Survicate publicly lists the following: Lower rate on the annual Growth plan.
Does Survicate have an Android app?
No Android app was listed when its pages were read on Oct 6, 2026. Survicate is listed for Web.
Does Survicate have an iPhone app?
No iPhone app was listed when its pages were read on Oct 6, 2026. Survicate is listed for Web.
Is Survicate open source?
Survicate is not described as open source on its own site, as read on Oct 6, 2026.
Does Survicate have an API?
Yes. Survicate offers a public API, according to its own site.
What does Survicate integrate with?
Survicate's listing names Slack, HubSpot, Intercom, Zendesk, Jira, Google Sheets, Zapier and Salesforce.
Who makes Survicate?
Survicate is made by Survicate S.A.
What are the alternatives to Survicate?
The closest alternatives to Survicate in our directory are SurveySparrow, Typeform, Formbricks, SurveyMonkey and Alchemer.
How does Survicate compare with other form and survey tools?
Survicate's GPA of 2.2 is higher than 3 of the 30 other form and survey tools we grade, and level with 2.
Is Survicate good value for money?
ToolGPA grades Survicate D for value for money. Its paid plans start at $56 a month, against a middle price of $21 for the category: 27 of the 30 others that charge start lower.
Could I make my own version of Survicate?
A form at its plainest is questions, a button and a table of answers. You could make the core of Survicate for yourself: surveys, templates and reports.
Where this guide comes from
The prices, plans, platforms and features were read from Survicate’s own pages on Oct 6, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Survicate's own pages on 6 October 2026. Also tested with a demo account on 2026-02-22.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Survicate S.A. Prices change, so check survicate.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Survicate, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/survicate
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Survicate: The Insider's Guide", checked Oct 6, 2026. https://toolgpa.com/tools/survicate
Know someone choosing between form and survey tools?
Send them this guide: toolgpa.com/tools/survicate/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded form and survey tools after Survicate, each with an Insider's Guide of its own.
- Forms & Surveys Insider's GuideEvery one of the 31 form and survey tools we grade, compared
- Google Forms Insider's GuideForm, survey and quiz builder that comes with a Google Account3.2 GPA
- Jotform Insider's GuideNo-code form builder with payments, e-signatures and workflows3.0 GPA
- Fillout Insider's GuideForm builder with unlimited seats, payments and scheduling2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Survicate’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Survicate is a trademark of its owner, and this guide is not made, paid for or approved by Survicate S.A. Prices and plans change: check survicate.com before you buy.