The Wildix Insider’s Guide
Everything we know about Wildix in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Wildix
The Insider’s Guide
Unified communications and cloud PBX with built-in AI features
Every plan, grade, refund rule and rival among business phone systems, read from Wildix’s own pages.
Made by Wildix · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Wildix’s own pages, its app-store listings and our grades. Every fact in it is on Wildix’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 28 of the 77 other business phone systems we grade
Wildix sells a business phone system with chat, web meetings, contact center tools and AI features, sold through partners. Subscriptions come in four tiers that can be mixed within one system and billed monthly, yearly or on five-year terms.
To get you started, here are 7 things to know about Wildix, taken from its own pages and our grades.
No prices are published, and the extra AI transcription bundles are sold on top.
- 1
Best for cloud phone and team chat with built-in AI
Wildix is cloud PBX and unified communications with chat, meetings, reporting and AI tools in four tiers.
- 2
It runs on 3 platforms
Web, iOS and Android.
- 3
Four subscription tiers
PBX-Basic for unattended phones, UC-Essential, UC-Business and UC-Premium, which can be combined in one system.
- 4
Collaboration 7 apps
Web, desktop and mobile apps for calls, team chat, presence, file sharing and web conferences, from UC-Essential up.
- 5
AI tools
Wilma AI voice bots and chatbots, with transcriptions, summaries and an in-chat assistant on UC-Business.
- 6
A 2.0 GPA, above 28 of 77
That is against the other business phone systems we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Wildix you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
Wildix at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web, iOS, Android
- Made by
- Wildix
- Category
- Business Phone Systems
- Our grade
- 2.0 GPA, fair
The report card
Best for cloud phone and team chat with built-in AI
Wildix is cloud PBX and unified communications with chat, meetings, reporting and AI tools in four tiers. No prices are published, and the extra AI transcription bundles are sold on top.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No prices published; the page describes four tiers and sends buyers to a demo. |
| Free plan and trial | F | No free plan and no free trial is offered on the pages we read. |
| Features | B | Four tiers from PBX-Basic to UC-Premium, with apps, chat, meetings, reporting and AI tools. Nothing is missing from the core phone job. |
| Ease of use | C | No store rating on record. It's sold through a demo, and the listing shows several apps and tiers to set up. |
| Platforms and integrations | B | Web, iOS and Android, with HubSpot, Salesforce, Zoho, Microsoft 365 and Google Workspace. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Wildix is for
- Fits if you want phone, chat and meetings in one system
- Works for teams that already use Microsoft 365 or Salesforce
Who it is not for
- Skip it if you want a posted price, as you have to book a demo
- Watch out: calls per user rise from 2 on PBX-Basic to 8 on UC-Business
- Pricey if you transcribe a lot, as capacity beyond UC-Premium is sold as extra bundles
- Not for you if you want figures for monthly, yearly or five-year terms, since none are shown
Good to know
Good for
- Mid-size companies buying through a Wildix partner
- Teams that want phones, chat and meetings in one system
Worth knowing
- No prices are published; the pricing page describes the tiers and sends buyers to a demo.
- Concurrent calls per user rise from 2 on PBX-Basic to 8 on UC-Business.
- AI transcription capacity beyond what UC-Premium includes is sold as extra bundles.
- The site lists billing terms of monthly, yearly or five years but gives no figures.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Wildix's current pricing could not be confirmed from its own site.
No prices published; the page describes four tiers and sends buyers to a demo.
We could not confirm Wildix’s current prices from its own site, so this guide lists no plans. wildix.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Unified communications and cloud PBX with built-in AI features. Here is what it does, as its own site describes it, and what it covers: AI features, team chat, video calls, business phone line.
Four tiers from PBX-Basic to UC-Premium, with apps, chat, meetings, reporting and AI tools.
- Four subscription tiers
- PBX-Basic for unattended phones, UC-Essential, UC-Business and UC-Premium, which can be combined in one system.
- Collaboration 7 apps
- Web, desktop and mobile apps for calls, team chat, presence, file sharing and web conferences, from UC-Essential up.
- AI tools
- Wilma AI voice bots and chatbots, with transcriptions, summaries and an in-chat assistant on UC-Business.
- Customer chat and meetings
- UC-Business adds a website chat widget, contact-me links and meetings with customers, plus two-way SMS and MMS.
- Reporting
- UC-Premium adds CDR-View call reporting and x-caracal contact center dashboards.
- Integrations hub
- 250+ business integrations are listed from UC-Business, including HubSpot, Salesforce, Zoho and Microsoft 365.
Where it runs
- Web
- iOS
- Android
What it works with
- HubSpot
- Salesforce
- Zoho
- Microsoft 365
- Google Workspace
Wildix is made by Wildix.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
28/77
Other business phone systems it is graded above
Wildix's GPA of 2.0 is higher than 28 of the 77 other business phone systems we grade, and level with 18.
It stands best on features (B, above 54 of 77) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 78 business phone systems we grade, cut by the letter each got. Wildix’s own letter is outlined.
- CValue for moneyAbove 7 of 77
- FFree plan and trialAbove 0 of 77
- BFeaturesAbove 54 of 77
- CEase of useAbove 11 of 77
- BPlatforms and integrationsAbove 14 of 77
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Wildix you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
What you could not
- Phone numbers and calls carried over the phone network.
- Video calls.
- Chat that a whole team counts on staying up.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, HubSpot, Salesforce and Zoho among them.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
- Sharing with other people, which means accounts and invitations.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Wildix’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Mitel, RingCentral, 8x8 and Sangoma
The 4 tools Wildix is most often weighed against, with where each one differs from it.
- 1.6GPA
Mitel
Paid
Business phone systems, collaboration and contact center software.
- Only Wildix lists iOS and Android apps.
- 3.0GPA
RingCentral
Free trial · from $20/mo
Cloud phone system with texting, fax, video meetings and team chat.
- Only RingCentral lists macOS and Windows apps.
- RingCentral also covers transcription and business texting.
- 2.0GPA
8x8
Paid
Cloud phone system with team chat, meetings and a receptionist console.
- Only 8x8 lists macOS and Windows apps.
- 8x8 also covers business texting.
- 1.8GPA
Sangoma
Paid
Business phone system in cloud, hybrid and on-premises forms.
- Only Sangoma lists Windows and macOS apps.
- Sangoma also covers transcription and business texting.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
10
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Wildix free?
No. Wildix is a paid product.
What platforms does Wildix work on?
Wildix is available on Web, iOS and Android.
Does Wildix have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. Wildix is listed for Web, iOS and Android.
Does Wildix have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. Wildix is listed for Web, iOS and Android.
Is Wildix open source?
Wildix is not described as open source on its own site, as read on Nov 13, 2026.
What does Wildix integrate with?
Wildix's listing names HubSpot, Salesforce, Zoho, Microsoft 365 and Google Workspace.
Who makes Wildix?
Wildix is made by a company of the same name.
What are the alternatives to Wildix?
The closest alternatives to Wildix in our directory are Mitel, RingCentral, 8x8 and Sangoma.
How does Wildix compare with other business phone systems?
Wildix's GPA of 2.0 is higher than 28 of the 77 other business phone systems we grade, and level with 18.
Could I make my own version of Wildix?
To replace Wildix you would be making phone numbers and calls carried over the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from Wildix’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Wildix's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Wildix. Prices change, so check wildix.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Wildix, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/wildix
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Wildix: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/wildix
Know someone choosing between business phone systems?
Send them this guide: toolgpa.com/tools/wildix/guide
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See our other guides
The best-graded business phone systems after Wildix, each with an Insider's Guide of its own.
- Business Phone Systems Insider's GuideEvery one of the 78 business phone systems we grade, compared
- Zadarma Insider's GuideCloud PBX and virtual numbers in 110+ countries, free to start3.2 GPA
- Grasshopper Insider's GuideVirtual business number on your own phone, priced per account3.0 GPA
- RingCentral Insider's GuideCloud phone system with texting, fax, video meetings and team chat3.0 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Wildix’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Wildix is a trademark of its owner, and this guide is not made, paid for or approved by Wildix. Prices and plans change: check wildix.com before you buy.