Zoho CRM reviews
Zoho CRM's iPhone and iPad app averages 4.4 out of 5 from 2,691 ratings on the App Store in the United States, as read on Oct 5, 2026.
The rating
4.4
out of 5 for the iPhone and iPad app
2,691 ratings on the App Store in the United States, read Oct 5, 2026. It rates the app, not everything the product does. See the listing
We have not yet read enough reviews of Zoho CRM to say what people praise and criticise. The links below go to where the reviews are.
Check for yourself
- App Store listingEvery rating and review, at the source
- G2Reviews from people who use it at work
- RedditThreads where people discuss it
- Hacker NewsDiscussions among developers
These open each site’s own pages. Nothing on this page is copied from G2 or Reddit.
What Zoho CRM's own pages show
Suits
- Small teams that want a free CRM for up to 3 users
- Businesses that want detailed customization and process automation
- Companies already using other Zoho apps
Limits worth knowing
- The Free edition is limited to 3 users, 5,000 records and 5 workflow automations.
- Monthly billing costs more: Standard is $20 instead of $14 per user, and Professional $35 instead of $23.
- CPQ and inventory management start at Professional; territory management, custom functions and customer portals need Enterprise.
- Prices exclude local taxes, and the CRM Plus and Zoho One bundles are priced separately from Zoho CRM.
Read from the vendor’s pages, not from reviews. The tool page lists them.
Common questions
How is Zoho CRM rated?
Zoho CRM's iPhone and iPad app averages 4.4 out of 5 from 2,691 ratings on the App Store in the United States, as read on Oct 5, 2026. That is the store's rating of the app, not a score from ToolGPA.
Are these ToolGPA's own reviews of Zoho CRM?
No. ToolGPA does not review or score tools. Any rating shown is the store's, and any praise or complaint listed is a theme from public reviews and discussions, summarised in our words with a link to where it was said.
Where can I read more reviews of Zoho CRM?
This page links to Zoho CRM's App Store listing where it has one, and to searches for it on G2, Reddit and Hacker News, so you can read what people wrote in full.