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Chatbase alternatives · Help Desks

Open-source alternatives to Chatbase

Chatbase is not described as open source on its own site. 6 of the 66 other help desk and live chat tools in this directory are open source, according to their own sites.

Chatbase is a paid product with a free trial, starting at $32 per month for 700 message credits, billed annually ($40 billed monthly). All of them are free or have a free plan.

6 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Chatbase

  1. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Chatwoot has a free plan. Chatbase does not, though it has a free trial.
    • Only Chatwoot lists iOS and Android apps.
    • Chatwoot is open source and self-hostable, according to its own site.
    Chatwoot pricing and details

  2. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Zammad has a free plan. Chatbase does not, though it has a free trial.
    • Zammad is open source and self-hostable, according to its own site.
    • Zammad also covers shared inbox and live chat.
    Zammad pricing and details

  3. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • osTicket has a free plan. Chatbase does not, though it has a free trial.
    • osTicket is open source and self-hostable, according to its own site.
    • osTicket also covers shared inbox and workflow automation.
    osTicket pricing and details

  4. Faveo Helpdesk

    Help desk and service desk, cloud-hosted or self-hosted

    • Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Faveo Helpdesk has a free plan. Chatbase does not, though it has a free trial.
    • Faveo Helpdesk is open source and self-hostable, according to its own site.
    • Faveo Helpdesk also covers workflow automation, reports and ticketing.
    Faveo Helpdesk pricing and details

  5. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • FreeScout has a free plan. Chatbase does not, though it has a free trial.
    • Only FreeScout lists iOS and Android apps.
    • FreeScout is open source and self-hostable, according to its own site.
    FreeScout pricing and details

  6. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • UVdesk has a free plan. Chatbase does not, though it has a free trial.
    • UVdesk is open source and self-hostable, according to its own site.
    • UVdesk also covers shared inbox, forms and help center.
    UVdesk pricing and details

Common questions

Is there an open-source alternative to Chatbase?

Yes. Chatwoot, Zammad, osTicket, Faveo Helpdesk, FreeScout and UVdesk are open source, according to their own sites.

Is Chatbase open source?

Chatbase is not described as open source on its own site. The listing was checked on Nov 2, 2026 against the pages it cites.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Chatbase: the alternatives its listing names first, then the tools that share the most features with it.