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Chatbase alternatives · Help Desks

Chatbase alternatives with a Mac app

The Chatbase listing does not include a Mac app. 7 of the 66 other help desk and live chat tools in this directory list a Mac app.

Chatbase is a paid product with a free trial, starting at $32 per month for 700 message credits, billed annually ($40 billed monthly). 5 of them are free or have a free plan.

7 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Chatbase

  1. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Tidio has a free plan. Chatbase does not, though it has a free trial.
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Tidio also covers live chat.
    Tidio vs ChatbaseTidio pricing and details

  2. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp starts at $45 per workspace / month, with 4 seats. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Crisp has a free plan. Chatbase does not, though it has a free trial.
    • Only Crisp lists macOS, Windows, iOS and Android apps.
    • Crisp also covers shared inbox, live chat and help center.
    Crisp vs ChatbaseCrisp pricing and details

  3. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
    • Text by LiveChat also covers live chat.
    Text by LiveChat pricing and details

  4. Richpanel

    AI agents, help desk and a self-service portal for online stores

    • Only Richpanel lists macOS, Windows, iOS and Android apps.
    • Richpanel also covers live chat and help center.
    Richpanel pricing and details

  5. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    • tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • tawk.to has a free plan. Chatbase does not, though it has a free trial.
    • Only tawk.to lists Windows, macOS, iOS and Android apps.
    • tawk.to also covers live chat and help center.
    tawk.to pricing and details

  6. JivoChat

    Live chat and messenger inbox with a free plan and paid add-on modules

    • JivoChat starts at $28 per agent / month, billed annually. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • JivoChat has a free plan. Chatbase does not, though it has a free trial.
    • Only JivoChat lists macOS, Windows, Linux, iOS and Android apps.
    • JivoChat also covers shared inbox, live chat, whatsApp messaging and chatbots.
    JivoChat pricing and details

  7. Chaport

    Live chat with a free plan, chatbots and a knowledge base

    • Chaport starts at $29 per month, billed annually ($39 billed monthly), with 4 operators. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Chaport has a free plan. Chatbase does not, though it has a free trial.
    • Only Chaport lists Windows, macOS, iOS and Android apps.
    • Chaport also covers shared inbox, live chat, help center and chatbots.
    Chaport pricing and details

Common questions

Which Chatbase alternatives have a Mac app?

Tidio, Crisp, Text by LiveChat, Richpanel, tawk.to, JivoChat and Chaport list a Mac app.

Does Chatbase have a Mac app?

The Chatbase listing does not include a Mac app. It lists Web.

Which of these help desk and live chat tools are free?

Tidio, Crisp, tawk.to, JivoChat and Chaport are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Chatbase: the alternatives its listing names first, then the tools that share the most features with it.