Chatbase alternatives · Help Desks
Self-hosted alternatives to Chatbase
The Chatbase listing does not say it can be self-hosted. 10 of the 66 other help desk and live chat tools in this directory can be self-hosted, according to their own sites.
Chatbase is a paid product with a free trial, starting at $32 per month for 700 message credits, billed annually ($40 billed monthly). 7 of them are free or have a free plan.
10 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
How each one differs from Chatbase
- From $39/mo
Deskpro
Help desk for cloud or self-hosted use, with seat minimums
- Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- Only Deskpro lists iOS and Android apps.
- Deskpro is self-hostable, according to its own site.
- Deskpro also covers live chat and help center.
- Free plan · from $19/mo
Chatwoot
Open-source support inbox you can self-host or use in the cloud
- Chatwoot starts at $19 per agent / month, billing term not stated. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- Chatwoot has a free plan. Chatbase does not, though it has a free trial.
- Only Chatwoot lists iOS and Android apps.
- Chatwoot is open source and self-hostable, according to its own site.
- Free plan · from €7/mo
Zammad
Open-source help desk, hosted in Germany or run on your own server
- Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- Zammad has a free plan. Chatbase does not, though it has a free trial.
- Zammad is open source and self-hostable, according to its own site.
- Zammad also covers shared inbox and live chat.
- Free plan · from $12/mo
osTicket
Open-source support ticketing, self-hosted or as a cloud edition
- osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- osTicket has a free plan. Chatbase does not, though it has a free trial.
- osTicket is open source and self-hostable, according to its own site.
- osTicket also covers shared inbox and workflow automation.
- Free trial · from $24.92/mo
Jitbit Help Desk
Ticketing system with cloud plans and a self-hosted license
- Jitbit Help Desk starts at $24.92 per month for 1 agent, billed annually ($29 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- Only Jitbit Help Desk lists iOS and Android apps.
- Jitbit Help Desk is self-hostable, according to its own site.
- Jitbit Help Desk also covers live chat, help center and ticketing.
- Free trial · from $29.95/mo
SupportPal
Self-hosted help desk with flat pricing and unlimited agents
- SupportPal starts at $29.95 per month, self-hosted license for unlimited operators. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- SupportPal is self-hostable, according to its own site.
- SupportPal also covers shared inbox, help center and ticketing.
- Chatbase also covers AI support agent.
- Free plan · from $6/mo
Faveo Helpdesk
Help desk and service desk, cloud-hosted or self-hosted
- Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- Faveo Helpdesk has a free plan. Chatbase does not, though it has a free trial.
- Faveo Helpdesk is open source and self-hostable, according to its own site.
- Faveo Helpdesk also covers workflow automation, reports and ticketing.
- Free
FreeScout
Free open-source help desk and shared mailbox you host yourself
- FreeScout is free. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- FreeScout has a free plan. Chatbase does not, though it has a free trial.
- Only FreeScout lists iOS and Android apps.
- FreeScout is open source and self-hostable, according to its own site.
- Free plan · from $8/mo
UVdesk
Open-source help desk for online stores with hosted Pro and Enterprise
- UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- UVdesk has a free plan. Chatbase does not, though it has a free trial.
- UVdesk is open source and self-hostable, according to its own site.
- UVdesk also covers shared inbox, forms and help center.
- Free plan · from $29.99/mo
Hesk
PHP help desk you host yourself, or a flat-fee cloud version
- Hesk starts at $29.99 per month for up to 10 agents (Hesk Cloud). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
- Hesk has a free plan. Chatbase does not, though it has a free trial.
- Hesk is self-hostable, according to its own site.
- Hesk also covers help center and ticketing.
Common questions
Is there a self-hosted alternative to Chatbase?
Yes. Deskpro, Chatwoot, Zammad, osTicket, Jitbit Help Desk, SupportPal, Faveo Helpdesk, FreeScout and 2 more can be self-hosted, according to their own sites.
Can Chatbase be self-hosted?
The Chatbase listing does not say it can be self-hosted. The listing was checked on Nov 2, 2026 against the pages it cites.
Which of these help desk and live chat tools are free?
Chatwoot, Zammad, osTicket, Faveo Helpdesk, FreeScout, UVdesk and Hesk are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Chatbase: the alternatives its listing names first, then the tools that share the most features with it.