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Chatbase alternatives · Help Desks

Free alternatives to Chatbase

Chatbase has no free plan. 22 of the 66 other help desk and live chat tools in this directory are free or have a free plan.

Chatbase is a paid product with a free trial, starting at $32 per month for 700 message credits, billed annually ($40 billed monthly). 1 of them has no paid plan at all; the rest pair a free plan with paid ones.

22 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

The 12 closest to Chatbase

  1. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    What is free: 50 billable conversations a month and 10 seats, with live chat, ticketing, email, Instagram, Messenger and WhatsApp, 50 one-off Lyro AI conversations and 100 Flows visitors a month.

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Tidio has a free plan. Chatbase does not, though it has a free trial.
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Tidio also covers live chat.
    Tidio vs ChatbaseTidio pricing and details

  2. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    What is free: 2 seats, the website chat widget, a contact form and shared inbox, mobile and desktop apps, store integrations and 100 customer profiles. No AI credits.

    • Crisp starts at $45 per workspace / month, with 4 seats. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Crisp has a free plan. Chatbase does not, though it has a free trial.
    • Only Crisp lists macOS, Windows, iOS and Android apps.
    • Crisp also covers shared inbox, live chat and help center.
    Crisp vs ChatbaseCrisp pricing and details

  3. Denser

    AI chatbot with cited answers and a helpdesk for handoffs

    What is free: 1 DenserBot, 1 team member, 50 queries a month, unlimited Ask AI messages and 100 pages or 50 MB per bot.

    • Denser starts at $32 per month, billed annually ($39 billed monthly), for 1,500 queries. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Denser has a free plan. Chatbase does not, though it has a free trial.
    • Denser also covers AI search and chatbots.
    Denser vs ChatbaseDenser pricing and details

  4. Zoho Desk

    Low-cost ticketing help desk with a free plan for three users

    What is free: Free edition: email ticketing for up to 3 users with one support email address. No knowledge base, automation, SLAs or AI features.

    • Zoho Desk starts at $7 per user / month, billed annually ($9 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Zoho Desk has a free plan. Chatbase does not, though it has a free trial.
    • Only Zoho Desk lists iOS and Android apps.
    • Zoho Desk also covers reports, live chat and help center.
    Zoho Desk pricing and details

  5. Smartsupp

    Live chat, WhatsApp and email inbox with the Mira AI shopping agent

    What is free: 1 operator, 25 conversations a month across live chat, WhatsApp and Messenger, and 14 days of chat history.

    • Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Smartsupp has a free plan. Chatbase does not, though it has a free trial.
    • Only Smartsupp lists iOS and Android apps.
    • Smartsupp also covers shared inbox and live chat.
    Smartsupp pricing and details

  6. Featurebase

    Help desk, chat and feedback boards with a per-resolution AI agent

    What is free: 1 seat with live chat, inbox and ticketing, unlimited conversations, a help center and the mobile app.

    • Featurebase starts at $29 per seat / month, billed yearly ($37 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Featurebase has a free plan. Chatbase does not, though it has a free trial.
    • Featurebase also covers shared inbox, live chat and help center.
    Featurebase pricing and details

  7. Desk365

    Help desk built around Microsoft Teams, with a lifetime free plan

    What is free: Up to 50 tickets a month, for solo use or personal projects. It starts automatically at the end of the trial and has no end date.

    • Desk365 starts at $12 per agent / month, billed annually ($16 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Desk365 has a free plan. Chatbase does not, though it has a free trial.
    • Desk365 also covers shared inbox, workflow automation and help center.
    Desk365 pricing and details

  8. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    What is free: Hacker cloud plan: up to 2 agents and 500 conversations a month, live chat only, 30 days of history. The self-hosted Community Edition is also free.

    • Chatwoot starts at $19 per agent / month, billing term not stated. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Chatwoot has a free plan. Chatbase does not, though it has a free trial.
    • Only Chatwoot lists iOS and Android apps.
    • Chatwoot is open source and self-hostable, according to its own site.
    Chatwoot pricing and details

  9. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    What is free: The whole platform is free: live chat, inbox, ticketing, knowledge base, chat pages and CRM, with no seat charges. A "Powered by tawk.to" badge stays unless removed for a fee.

    • tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • tawk.to has a free plan. Chatbase does not, though it has a free trial.
    • Only tawk.to lists Windows, macOS, iOS and Android apps.
    • tawk.to also covers live chat and help center.
    tawk.to pricing and details

  10. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    What is free: The open-source software is free to download and run on your own servers; you handle updates, backups and availability.

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Zammad has a free plan. Chatbase does not, though it has a free trial.
    • Zammad is open source and self-hostable, according to its own site.
    • Zammad also covers shared inbox and live chat.
    Zammad pricing and details

  11. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    What is free: Open Source edition: free to download and host yourself, with community support.

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • osTicket has a free plan. Chatbase does not, though it has a free trial.
    • osTicket is open source and self-hostable, according to its own site.
    • osTicket also covers shared inbox and workflow automation.
    osTicket pricing and details

  12. Talkdesk

    Cloud contact center for voice and digital channels, with AI agents

    What is free: Talkdesk Express, for US and Canadian businesses under 50 employees: 25 free licenses and $100 in free credit, pay-as-you-go after that.

    • Talkdesk starts at $85 per user / month (billing basis not stated). Chatbase starts at $32 per month for 700 message credits, billed annually ($40 billed monthly).
    • Talkdesk has a free plan. Chatbase does not, though it has a free trial.
    • Talkdesk also covers workflow automation, reports, live chat and business phone line.
    • Chatbase also covers help desk.
    Talkdesk pricing and details

10 more that are free or have a free plan

All 22 in one table

Common questions

Is there a free alternative to Chatbase?

Yes. Tidio, Crisp, Denser, Zoho Desk, Smartsupp, Featurebase, Desk365, Chatwoot and 14 more are free or have a free plan.

Does Chatbase have a free plan?

Chatbase has no free plan. Chatbase is a paid product with a free trial, starting at $32 per month for 700 message credits, billed annually ($40 billed monthly).

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Chatbase: the alternatives its listing names first, then the tools that share the most features with it.