AccuLynx vs ServiceTitan (2026): which should you pick?

Pick AccuLynx if

• Fits if you run a roofing company and want leads through to job costs in one place
• Works for crews that want a field app alongside the office

Look elsewhere if

• Pricey if you can't see a price, as Pro and Elite are quoted on request
• Tight if you need multiple locations or commissions, as they are Elite only
• Watch out: texting, the customer portal, payments and the crew app are add-ons
• Watch out: the plan page names a mobile app but not which operating systems it runs on

Pick ServiceTitan if

• Fits if you run an HVAC or plumbing firm with office staff, several technicians and maintenance memberships
• Works for companies that keep their books in NetSuite, Sage Intacct or Acumatica

Look elsewhere if

• Skip it if you want to see a price or try it before you talk to sales
• Not for you if you're a small crew wanting something you can set up yourself this week
• Pricey if you also want AI agents, a contact center or fleet tracking, which are sold on top of a package
• Watch out: the technician app averages 3.46 from 5,310 App Store ratings, with 1,657 one-star ratings
• Watch out: every package is priced per technician, so the bill grows with each tech you add

AccuLynx

• No prices are published: the Pro and Elite plans are quoted by the sales team on request.
• Custom workflow manager, multiple locations, production calendar and commissions are listed for Elite only.
• Texting, the customer portal, payments and the mobile crew app are listed as add-ons to enrich a plan.
• The plan page names a mobile field app but does not say which operating systems it runs on.

ServiceTitan

• No prices are published: the Starter, Essentials and The Works packages are priced per technician after a demo request.
• There is no free trial or self-serve sign-up; buying starts with a sales demo.
• AI agents, contact center, fleet and marketing tools are sold as separate Pro products on top of a package.

AccuLynx

Leads and sales pipeline

Lead and customer records, automatic lead scoring, aerial measurement ordering, estimates and contracts, and sales pipeline reports on the Elite plan.

Production tracking

Labor management and work orders on both plans. Production calendar, status and trade reports, and permit tracking are listed for Elite only.

Job finances

Job costs, accounts receivable, profit forecasting, profit and loss analysis and invoicing on both plans. Commissions are Elite-only.

Mobile field app and collaboration

A mobile field app, job messaging and communication history, a task manager, shared calendar, and photo and video storage.

Paid add-ons

Optional extras include AccuPay, a customer portal, texting, a mobile crew app, DataMart, ReportsPlus and AppConnections for third-party apps.

ServiceTitan

Call booking and dispatch

Office staff book jobs from incoming calls, which are recorded, and a drag-and-drop dispatch board assigns technicians and tracks them en route.

Pricebook and mobile estimates

Technicians build estimates on site from a shared pricebook, with automated checklists that prompt them through each stage of a job.

Memberships and invoicing

Sell and track customizable maintenance memberships, invoice from the field, take payments and offer customers financing.

Payroll, commissions and reports

Payroll management and commission tracking sit beside reports on closing rates, booked jobs and each technician's results; The Works adds configurable payroll.

Marketing attribution

Campaign tracking ties ad spend to the calls and revenue it brings in, so you can see which ads pay for themselves.

Offline field app

A native iOS and Android app for phones and tablets works offline, so technicians can run jobs, estimates and payments without signal.

AccuLynx

Pricing could not be confirmed. See acculynx.com.

ServiceTitan

Pricing could not be confirmed. See servicetitan.com.