Archbee vs Document360

Archbee

• Software companies publishing product and API documentation
• Teams that keep docs in Git but want a hosted portal
• Docs with many readers and few writers, since readers are free

Document360

• Software companies publishing a customer-facing help center
• Teams running public and private knowledge bases side by side
• Technical writers who want review workflows and revision history

Archbee

• There is no free plan: once the 14-day trial ends, a paid plan is required.
• Plans include 5 team members; each extra contributor costs $5 to $12 a month depending on the plan and billing period.
• Q&A, insights, the app widget, public API access and PDF export are add-ons on Growing and Scaling, each $80 a month on annual billing.
• SAML and OIDC SSO, AI-assisted translations and the Intercom and Zendesk integrations are Enterprise only.

Document360

• Document360 publishes no prices: every plan is a custom quote based on team accounts, workspaces, languages, security needs and AI usage.
• The free trial is started by booking a live demo, and the site does not say how long the trial lasts.
• The AI chatbot and the AI Premium Suite (screen capture, step-by-step guides, interactive demos and video recording) are listed as add-ons.
• The site lists no desktop or mobile apps; the product runs in a browser, with a Chrome extension for searching articles.

Archbee

Editor with branches and drafts

A multiplayer editor with drafts and native branches lets writers change content in isolation, have it reviewed and merge it when ready, with or without a Git workflow.

Docs-as-code sync

Markdown or MDX kept in GitHub, GitLab or Bitbucket can be built into a docs site, and OpenAPI or Swagger files generate API documentation, on every plan.

Published portals

Spaces can be public or private and published to a custom domain hosted by Archbee. Password protection is on every plan; guest accounts, magic links and JWT start on Scaling.

Reusable content

Variables and reusable snippets update everywhere when changed, and version and space links connect multi-version and multi-product docs. These start on the Scaling plan.

AI add-on

Ask AI answers reader questions from the documentation and Write Assist helps draft content. It is a paid add-on on Growing and Scaling with a monthly token allowance.

Desktop apps and export

Archbee runs in any modern browser and offers macOS, Windows and Linux apps. Content can be exported as Markdown or as rendered PDF files.

Document360

Markdown and WYSIWYG editors

Articles are written in a Markdown editor or an advanced WYSIWYG editor, and revision history tracks every change so an earlier version can be restored.

Public and private projects

A project is a complete knowledge base with its own users, custom domain and branding. Private projects are read by people who log in with reader accounts.

Eddy AI

The AI features include a writing agent that drafts articles from prompts, videos and files, conversational search that cites its sources, glossary generation and an MCP server.

Review and publishing workflows

A custom workflow builder automates task assignment, review cycles and publishing, and scheduled reminders prompt reviewers to audit older content.

Analytics

Reports cover articles and categories, searches, reader feedback, authors, links and page-not-found hits, with a breakdown by country.

API and integrations

Customer API v3 offers more than 180 endpoints with scoped keys and OAuth 2.0. Integrations include Zendesk, Freshdesk, Intercom, Slack, Microsoft Teams and GitHub.

Archbee

• Growing$80

  per month, billed annually ($100 billed monthly)

  5 team members included, then $5 each a month ($6 on monthly billing): unlimited readers and spaces, a custom domain, GitHub sync and API documentation.

• Scaling$350

  per month, billed annually ($400 billed monthly)

  5 members included, then $10 each ($12 on monthly billing): adds a review system, reusable variables, versioning, localization, custom CSS and guest accounts.

• EnterpriseCustom

  All add-ons included, plus multiple organizations, AI-assisted translations, SAML and OIDC SSO, invoicing and a customer success manager.

Document360

• Custom planCustom

  Quoted from the number of team accounts, workspaces and languages, SSO and security needs, public or private access, and AI Premium Suite usage.

Archbee

• Annual discount

  Lower prices with annual billing

  Growing is $80 a month billed annually against $100 billed monthly, and Scaling is $350 against $400. Extra members and add-ons also cost less on annual billing.

• Startups

  50% off for 2 years for startups

  The Startup Program gives early-stage companies a 50% discount on any plan for 2 years, on application.

• Nonprofit

  50% off for non-profits

  The pricing FAQ lists a 50% discount for non-profit organizations.

• Education

  50% off for educational use

  The same FAQ lists a 50% discount for educational purposes.

• Other savings

  Free Growing plan for open source

  Open source software projects are offered the Growing plan free of charge.

Document360

No public discounts listed.