Arrivy vs BigChange (2026): which should you pick?
As of Nov 13, 2026, Arrivy grades higher than BigChange: 2.2 against 2.0 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Arrivy grades higher on the free plan. BigChange grades higher on features. They get the same grade on value for money, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Arrivy
Scheduling, dispatch and customer tracking for field crews
Which one is for you
Pick Arrivy if
- Fits if you send crews to customers and want them to see arrival times
- Works for teams of three or more on a monthly plan
Look elsewhere if
- Tight if you are one or two people, as Premium needs at least 3 users
- Skip it if you want the API or webhooks without a sales call
- Watch out: Premium includes only one advanced integration
- Watch out: the annual price shows as contact us, and dock scheduling and sales ops are quoted separately
Pick BigChange if
- Fits if you run a UK field service firm with vans to track
- Works for teams that want jobs, quotes and fleet in one system
Look elsewhere if
- Not for you if you are outside the UK, as the pages are written for UK businesses
- Watch out: no price is published, only a demo
- Watch out: hardware like tablets and fuel cards is sold on top
- Skip it if you want to try it first, since no trial is listed
How we grade them
| 2.2GPAArrivyFair | 2.0GPABigChangeFair | |
|---|---|---|
| Value for money | C$50 a user a month, billed monthly with 3 users minimum, the middle of what field service charges. The annual price is quoted. | CThe pricing page publishes no prices and offers a demo. |
| Free plan and trial | C14-day trial with no card needed. There is no free plan. | FNo free plan and no trial on the listing. |
| Features | CScheduling, dispatch, tracking, forms, quotes and reports. Premium has one advanced integration, and API and webhooks are Enterprise. | BScheduling, CRM, quotes, invoicing, fleet tracking, worksheets and a customer portal cover the job. |
| Ease of use | CNo store rating on record, and dispatch and forms take setting up. | CNo store rating on record. Engineers' worksheets and customer records need setting up. |
| Platforms and integrations | BWeb, iOS and Android with HubSpot, Salesforce, Samsara, Xero and more. No desktop app, and the API is Enterprise only. | BWeb with a digital job app for engineers, plus Xero, Sage and Microsoft Word. |
| Best for | crew scheduling and customer tracking | UK field firms that also track vehicles |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Arrivy and BigChange. How we grade
Where they differ
- Arrivy also covers forms and review collection.
- BigChange also covers invoicing and time clock.
At a glance
| Arrivy | BigChange | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $50 per user / month, minimum 3 users (monthly toggle) | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Arrivy Inc. | BigChange |
| Price read from | arrivy.com | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Arrivy
- Premium needs at least 3 users; the annual price shows as contact us, so only the monthly rate is public.
- Custom integrations, API access and webhook support are listed on Enterprise, which has no published price.
- Dock scheduling, sales ops and service ops plans are quoted through sales.
- Premium includes only one advanced integration.
BigChange
- The pricing page publishes no prices; it offers a demo instead.
- The vendor is based in Leeds, UK, and its pages are written for UK businesses.
- Hardware such as rugged tablets, smartphones and fuel cards is sold alongside the software.
Key features
Arrivy
- Scheduling and dispatch
- Jobs are scheduled and crews assigned with live visibility into task progress, with map views, groups by location and linked tasks for multi-step jobs.
- Customer tracking and notifications
- Customers see live crew tracking and automated updates, with SMS and email notifications and a white-label option on the customer experience.
- Mobile crew app
- Crews update tasks with notes, photos, voice annotations and digital forms, and open job addresses in Google Maps, Waze or Apple Maps.
- AI TalkThrough and SAL AI
- A technician talks through a site and takes photos, and the SAL AI assistant turns it into a structured report with live captions and translation.
- Quotes and reviews
- Quotes and work orders sit alongside automatic review requests after completed jobs, including to social review channels.
- Other operations products
- Separate platforms cover dock scheduling for carrier arrivals, sales ops for routing field reps, and service ops for multi-step work.
BigChange
- Job scheduling and CRM
- Schedule jobs for the workforce and keep a view of each customer, site and contract, with call handling and sales opportunities in one place.
- Quotes and invoicing
- Customers can accept quotes online, invoices are raised from jobs, and invoices push to Xero. Integrated payments are also listed.
- Fleet tracking and vehicle checks
- Live fleet tracking, electronic walk-around checks and driver behavior reports such as speeding and harsh braking.
- Digital worksheets and proof of service
- Engineers get jobs digitally with job histories, step-by-step worksheets, risk assessments, photos and signatures.
- Customer portal and reminders
- Customers can request jobs and download job cards, and receive ETAs, booking confirmations and service reminders.
- AI office assistant
- Turns emails and photos into draft jobs, customers and quotes for the office team to approve.
Plans
Arrivy
Premium$50
per user / month, billed monthly
Field service plan with a 3-user minimum: digital forms, route planning, advanced reporting and one advanced integration. Annual price is quoted.
EnterpriseCustom
Tailored plan adding custom integrations, API access, webhook support and dedicated product support; contact sales.
BigChange
Pricing could not be confirmed. See bigchange.com.
Ways to pay less
Arrivy
- Other savings
20% off the first 3 months for new customers
New customers who attend a demo by Nov 15, 2026 and sign up by Nov 30, 2026 get 20% off monthly plans for 3 months; annual plans get 20% off year one and 50% off onboarding.
BigChange
No public discounts listed.
Common questions
Which is cheaper, Arrivy or BigChange?
As of Nov 13, 2026, Arrivy starts at $50 per user / month, minimum 3 users (monthly toggle), and BigChange has no price we could confirm.
Which has a free plan, Arrivy or BigChange?
As of Nov 13, 2026, neither Arrivy nor BigChange has a free plan. Arrivy has a free trial.
Which platforms do Arrivy and BigChange run on?
As of Nov 13, 2026, only Arrivy lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.